Michael Kors

I have shopped at this location a few times with my wife and never really had a bad experience until just recently. My wife had been hinting at a new purse she wanted for Christmas so I ventured there to get it. It was only a few days until Christmas and the Mall was packed as usual. That is what I get for procrastinating. When I asked for help on finding what I was looking for I received some of the worst customer service I have ever had anywhere.
The gentleman who I asked assistance from was super rude and was instantly dubbed «Sassy Sweatervest» by me. When I told him what I was looking for his response was «Honey, that’s soooooo last season… You’ll have to try an outlet store if you want THAT!» And yes the patented sassy eye roll was included. When I asked for other suggestions similar to the size and color of what she wanted he flat out refused to assist me and proceeded to tell me how he was «too busy» before walking away.
I went there with every intention of dropping $ 500+ and you don’t want to help me? That’s cool bro, I will take my money elsewhere. Which is exactly what I did. I walked on down to Macy’s as they sell Michael Kors there too and while they didn’t have what my wife originally had hinted at they were more than willing to assist me in finding other options. I kind of had a feeling the guy was going to be like that when he gave another customer flack for wanting to return something he just bought a half hour prior because his wife already had a bag very similar to it.
I’d give the place a one star rating, but as I have had okay experiences in the past there I felt I would be generous. Plus, consider this a day late Christmas gift from me. You’re welcome Sassy Sweatervest!