lululemon athletica

This Lululemon store is an extremely busy store jam packed with customers at all times. Conveniently located on the south side of Somerset collection, this store offers a huge selection in both men’s and women’s athletic clothing. It’s very hard to find a location with enough of a men’s selection to purchase anything at all. This location however, will have you leaving with a bag full of clothing and mortgage of a credit card bill.
Although the store is always busy, the many employees on the floor are always keeping clothing folded as if it was never even touched. The store is located exactly across from a Starbucks coffee which of course is always jam packed. Great selection for both men and women, and overall just a great concept.

It’s worth the drive to go to the lulu over in Birmingham and skip this one. The selection is so limited, there’s no sections for a size 2 here which makes it really hard for me to shop here. Plus, the store is very small and crowded. Because of the store being sooo small and jam packed in the space, add the mall traffic to that and it means it’s even worse. You will rarely even find much of a selection unless you’re a size 8 or higher. The vibe here is also very different where it’s fakey fake and annoying and valley girlish. The thing that really gets me is how many of the items are from returns and still full price with loose or fudged hang tags with the price crossed out. That’s really crappy because they are at times stained or snagged also! I got a run swiftly half zip that I got home and realized was stained and a $ 108 pants that the hang tag was tampered with. I was so disgusted that I went to bham store instead and found stuff that was much better but the associate was very annoyed bcuz of the condition of the items. Guess what girl? After paying $ 5000 in gear at your company last year and paying full price for those picked over items that I settled for, I bought them that way!!! Head on over to the bham store for nicer employees, better selection and room to breathe!

Troy, MI store: On 12÷2÷14 I purchased a top there for $ 88. I got it home and it had obviously been worked out in before as it had a very bad BO smell to it. I live too far away to return it but the store should check ‘returned merchandise’ before it goes back out on the floor.

I really love my Lululemon and the store is nice for a change from my online shopping. They had a good selection of clothes that I like. The staff was friendly. The company itself needs to work on the color selections. I am pretty tired of pastels and I didn’t like all the mesh lately. I wish that they would go back to the basics. I also wish that the whole scarcity model would go away. Just stock a bunch of stuff that you know people like. However this is a reflection on the company itself and not the store.

I went here awhile back. I was dating someone who raved about lulu so as a gift I decided to buy her something from this location. I wouldn’t normally post a review on a personal purchase like that but customer service was so bad that I wanted to post something. It’s hard enough to walk into a store like this as a guy but when you have the courage to ask a question and are greeted with a smirk or a condescending tone it makes it worse. I was pleasantly surprised by a few things like that they have clothing for guys as well. I stay pretty casual if I’m doing yoga but if I needed yoga gear I’d check things out here. I also loved that they had a lot of items on sale. I didn’t take a chance on the sale items but it looks like good deals could be had. I can understand why women love this place. The girl I was with looked amazing in what I got and she said it felt amazing too and was very comfortable and loved it (and me :)). It is a pricey place for a gift but a good place because it is quality. If I have to buy again in the future I will try not to go back to this store.

I love all my overpriced lulu stuff. The clothing helps motivate me to stay active while feeling cute and KNOW that every inch of me is tucked in and not jiggling. Not happy that they seem to be slowly changing their sizes. Everyone is complaining about the fit and sizes going down. Also one reviewer posted a link about an angry «fat» gal who didn’t like their sizes. Reading it, I don’t think they’ve even tried on their clothing. As a size 16 gal, I wear the size ¹⁰⁄₁₂ pants in a tall. All tops I’m the biggest size, 12. Can I wear everything? Nope! Unless it’s stretchy I can’t wear it. Broad shoulders and I’m just not small. I’m fat and trying to lose weight but I like looking cute.
As for the physical store, I really hate how I walk in and I’m immediately bombarded with an overload of information on every freaking item I touch or look at. Calm down! One guy was telling me all about the fabric and wash of a racer back top, talking my ear off, and I was like, «Yeah I know, I’m wearing it.» And pointed to my clearly lulu top. Not to mention I was wearing the freaking pants too. I know they don’t get a bunch of black people there at the Birmingham store, but I KNOW they recognize me by now. It’s obvious I’m a whore for the clothing so no need to explain it to me. Other than that, love coming here. Wish I were closer for the run club like I did back in Cali.

i love lulu!

I’m a long time lulu lover. Today I had one of the worst experiences I’ve ever had at a lululemon. I brought in a shirt that had a few holes in the arm that I had only worn a few times. I had taken it to my local lululemon to get fixed and they couldn’t do it so they recommended I’d go to the Somerset store because they had a different tailor. I drove the hour it took take the shirt in on Wednesday. They said it would be ready on Saturday after 4, which was perfect because I had a friend in town from California and we planned on going to Somerset. I came to the store at 4:15. They couldn’t find my shirt. They said it would take about 10 minutes for the guy to get the shirt ok fine. This was not 10 minutes, it was more like 30. When I got the shirt back the holes were sewn up, but they were already starting to open. The girl who helped me in the fitting room was so awesome. She said there was no pilling on the shirt in the armpits and clearly the shirt was defective so go pick on a new shirt. Find the new shirt. Wait in line for 15 more minutes to exchange the shirt. The girl at the register (Wish I knew her name but her Cashier # was 18 010 051 000 051) proceeded to bombard me with questions. First question, what did you do in this shirt? Yoga? Um, Yoga? Isn’t this a yoga clothing store. But no, I did not do yoga in this shirt I wore it to a pure barre class warm up, and notice a hole in it and then it spent 3 weeks at lulu getting fixed. Next question, well what size is this shirt? um. really? It’s a size bigger than I normally wear, my fat arms are not the reason your shirt has holes in it. Where did you learn this? The Chip Wilson interview? Finally she acted like she was doing me a huge favor to exchange the damaged shirt and even made me pay a $ 10 difference in the price of the shirt that the original person told me I wouldn’t have to pay. Needless to say, there is other athletic wear out there and they will be getting my money from now on.

why do i feel like lululemon crazies are all from california? (socal mainly).
visited the michigan store recently on business and this store had 2 amazing sale racks! i was able to score items in my size (which is super rare) and the sales rack is not filled with awful colors that are heavily discounted. they even had wunder unders and inspire crops on sale (shocking, i know). too bad they weren’t in my size :(
a smaller store than what i’m used to in california but despite the small storefront they are able to pack in all available styles and colors.
friendly sales associates per usual and expensive per usual :)

Shame on you, lululemon.

Alright, I finally drank the kool-​aid. Two years ago, I would have balked at the idea of spending $ 92 on yoga leggings. But like any drug, I was introduced to Lululemon by someone I trust, in this case my cousin. She let me borrow her cool racerback tank while on vacation and since then I haven’t looked back. To feed my addiction, she and her sister sent me a generous gift card to LLL to ensure that I was completely hooked on the shit.
I have to say, most of the clothes here are worth it. Especially if you are serious about your sport. In the past year and half, I have gotten pretty serious with yoga and most recently running. Yoga I love, running not so much. I look at it this way… I buy some pricey running gear from LLL and that means I have to run, otherwise its money wasted, right? But honestly, when I buy gear from here, I consider it an investment in my sport, the same way tennis players invest in a good racquet and runners invest in good shoes. My new favorite obsession is the Run: Layer Me Longsleeve, perfect for jogging in cool morning or evening temps. I am also a sucker for their tanks and wunder unders. The wunder unders are known for making your ass look amazing, and yes its completely accurate. (So its not just an investment in my sport, but also my butt!)
What I do have issue with is customer service and store policy. In this particular store, I find the customer service especially fake. There is one lady, she’s older than the «girls» on the floor, that has been authentic with me. Otherwise, interaction with staff is fake and contrived. Example: I’ll be looking at a particular kind of tank, an «educator» will come up to me, spout out some random fact about their tanks («This particular tank is moisture wicking and made from unicorn poop» or «Just so you know, the tanks are organized from lightest support to most support») and then walk away. Its hella random. Then when you look up to actually ask a question, its like a ghost town when it comes to finding someone to talk to. Its really weird. The girls in the fitting room tend to be a little bit more personable, but they will call out your name like 5 times within 15 minutes making sure you’re ok and if they can bring you anymore $ 82 capri leggings. I have noticed some of the same behavior at the newer location in Birmingham too.
As for store policy, its very strict and not customer-​centric when it comes to returns. If you wore it once, you can’t return it. You have to return in within 15 days. The way I read this is that they don’t really care what you think about quality of the product after you wore it or how it performs outside of the fitting room. If you don’t like it, tough shit!
I’ve have a couple of issues with the quality of some items from here. If you read the reviews on the LLL website, you will see increasing quality issue concerns regarding some of their fabrics. Most recently, they had a very public recall concerning a see-​thru fabric on their leggings. No see-​thru leggings for me, but I had an issue with a certain pair of leggings. I got a pair that started pilling within three wears. That’s not normal, nor should it happen with $ 82 leggings. I contacted customer service and then brought them in for a return. Both customer service and the girls in the store tried to pin the faulty fabric on me (friction of the fabric, the way I washed it etc). I find it insulting to say the very least. Most recently, I got a shirt that snagged within one washing, I called the customer service number again and the guy asked if I could have done something to snag it like running through some brush. What??? Random and weird. Both CS and the store staff will not choke up to the fact that some fabrics may be faulty whatsoever. Honestly, I don’t think even waterboarding will get them to admit the truth.
Ok, I think I can go on for hours. I definitely have a love-​hate relationship with the company. I hate how weird the customer service is and how they won’t stand behind their products that fall short. But I love the performance of the few quality products that I actually love. Their leggings are amazing for my yoga practice and their tanks are the most comfortable ones I have found so far. Honestly, Lululemon is weird company and their weirdness trickles down to its retail stores… but somehow I still drank that damned Kool-​Aid and got myself hooked!

I absolutely love the feel of the materials, the constant product development evolution, and the general «vibe» in the store. Yes, the stuff is WAY overpriced, but I know that I’m buying the «brand», not just a pair of comfort pants. They are eager to help you in the store, but often having my size is hot or miss. I’ve luckily strolled in when they’ve had $ 128 pants marked down to $ 69 in my size. I’ve asked can they let me know when markdowns will happen – no they can’t. I’ve asked is there even a clearance section – no there isn’t. It’s just mixed with the regular line up. I guess it’s a good tactic to get you to come back frequently.
And ladies… there’s no brand out there in my personal opinion that will accentuate your natural curves better than a pair of lulu’s!

I could not give them fewer than one star or I would.
I purchased some pants online because they never carry my size in the store.
When I received the pants they did not fit properly, I returned them to the store to get a credit and they ran it through as another charge. If you try to call on the telephone GOOD LUCK gettig through. Midwest nice but very incompetent and terrible service.

This is expensive, but great quality wear for men. Actually the only place in the metro area you can get men’s yoga clothes. Be careful about your tailoring tho, the young ladies aren’t to experienced, and have ruined a couple of garment. The quickly replaced them. Thanks

The allure of Lululemon Athletica was, for the longest time, lost upon me. A native Vancouverite, I saw women and men wandering around in yoga pants. Who wanted to pay $ 50(!) for designer yoga pants and crops? Yes, the cotton feels great and the shirts are attractive, stylish, and supportive for well-​endowed ladies like myself. But really, $ 50 for a shirt?
Flash forward a couple years and I roamed into Lululemon’s store at Somerset, the mall pretentiously known as «The Collection» because a plaza, mall or shopping center wasn’t upscale enough. The store sits just opposite the skyway on the side with higher ticket designer shops like Versace or Salvatore Ferragamo. In short, it has a toehold on 1% Island.
An attractive space filled to the gills with yoga clothes and accessories, there is hardly room to manœuvre without smacking into a lean, toned arm. Shirts are arranged along the back wall, the coveted yoga pants and shorts along the other, and a variety of coats and outfits scattered in between. The temperature is much higher than the mall in imitation of a yoga studio, which soon had the beau waiting outside rather than suffer needlessly on my behalf.
On a Saturday afternoon, Lululemon overflows with yogis, trim mothers, and hard bodied young men and women. I’m no exercise fiend and not quite as sleek and toned as I want to be, so I felt a bit uncomfortable. After locating my pants in a variety of sizes, I toodled into the fitting room area. Expect to wait at least 5 – 10 minutes to have a room of your very own, and a chance to peer at your backside in a giant 10′ tall mirror propped against the wall to see if Lululemon does magically lift and round your backside the way supporters of the brand say.
Me? I was just happy to realize the tall reached the floor and might avoid the dreaded «ankle creep» which besets lesser yoga pants, even with proper care and washing. Was I ready to drop $ 98 + tax on a pair of miracle pants? Hey, they aren’t even up for beatification at this point. I walked out empty-​handed, turned to eBay, and scored a new pair for half the price with shipping.
Lulu is a great Canadian company from my hometown, but don’t buy into the hype. Product quality is good but not enlightened beyond words, and their products carry a price tag head and shoulders above many rivals. Many yoga instructors preach Lulu’s qualities because they receive free or discounted products; the company aggressively targets new studios locally to build word of mouth brand loyalty, and they are /​very/​good at it.
The sale rack, just one, features a limited array of styles and options at minute discounts. A $ 109 pair of plain black Groove yoga pants was marked down to $ 98, the same price as the new reversible, decorated pants on the wall. Coupons, sales, and deals are very few and far between. I grew up within a few kilometers of the outlet store and thought nothing of popping in, but now I realize why some diehards make cross-​country pilgrimages. Turn to their website for the fullest range of styles, colours, and sizes — especially if you’re a tall girl, you might want that extra inseam in the colours you prefer.

I love lululemon clothing; however, shopping at the lululemon store at Somerset Collection in Troy is disappointing. On every occasion I have experienced that the salespeople would rather have private conversations amongst themselves rather than help customers. I have been ignored or my questions met with curt responses. My first visit to a Lululemon was in Toronto and the visit was like night and day. In Toronto, they bend over backwards to help you and help locate your size and bring it to you. In Troy, they say «Look through the racks, if it’s not there we don’t have it» then they continue their conversation with their co-​workers.

Pretty standard Lululemon store. I had a difficult time finding bras based on the way the bra wall was laid out, but the woman working the fitting rooms was willing to come out into the store and help me out. Everyone was very friendly despite the Christmas rush.
But no sale rack? :(Bummer.

Absolutely love this store. Employees are always nice and concerned about your shopping experience.
Just bought «The Mat» for all my yoga and it is just amazing, this mat gets more sticky the more you sweat on it. So no slipping will be happening while you are in down dog.
I love the fact every month or so the store changes completely all it’s colors. Same clothes and accessories, but in all brand new fresh colors, this sales technique really works too.
The reason I won’t give this company 5 stars is the fact it is really pricey. I’ve paid $ 70 for a pair of pants, but when one pair creeps over $ 100, I have to really question if it is really worth it.
This particular store in Somerset mall definitely deserves a 5 star. Even if I don’t buy that much apparel from this store I still enjoy going in and checking it all out.

This is a pretty standard Lululemon. I’ve found they have most of the sizes and colors of each style in stock. Interestingly enough, when I mentioned to the clerk that the pants were previously made in North America but are now made in China, she gave me this line about how «Lululemon has found that the best manufacturing is actually in China, since our fabrics are so technical.»
WOW. Incredible to hear this statement from a Michigan resident. Way to support local production!