Country True Value Hardware & Rental

Best customer service, and they have everything.

I LOVE YOU.
No one made me feel dumb for coming in there and describing what I need as «I need a thingy to make this thingy work» (while showing them picture on my cell phone) or something as equally as inarticulate.
I spent my vacation cleaning the yard and fixing up my new house the best that I can. (No joke at least twice a day for 5 days I was in this store). True Value was closer to my home than Home Depot and amazingly helpful. During the course of the week the staff learned my name learned about my house and my tenants, schooled me on different soils for grading and filling, gave me dummy proof grass seed (because vegetation is suicidal around me), learned me on outside spigots and how to install a new one, gave me what I would need to vent a dryer all on my lonesome by looking a pictures, and got me some spray on primer for my 130+ year old rusty bilco doors that just are not in the budget to be replaced. The only thing they didn’t have was a replacement piece of shingle siding for me, but heck in the grand scheme of things I couldn’t care less.
The second time that I was in the store, Heather, got me all set up with the rewards card and immediately recognized me from earlier that day. For the rest of the week I got a very friendly «hello» from Heather each time I walked in the door and a healthy dose of «you can do it» encouragement as I walked out (and heaven knows I need the encouragement as I was feeling pretty defeated after 30 hours of yard work and not much to show for it).
Prices were some place between walmart and home depot which is what I would describe as reasonable, particularly considering the customer service that you are getting along with your purchase.
I will be going to this True Value for all of my home care needs.

This is my one stop shop for most of my basic hardware and home and garden needs because I’m in and out of here in no time. There’s enough parking around the building, which is close to the front door. Country True Value is not the cheapest pricewise, but most items are convenient for me to find. The employees are easy to track down and are very helpful in locating items in the store when I need them.
Earlier this month, I ended up buying my grass seed here instead of at Home Depot because I couldn’t wait around for the Home Depot employee to use the forklift while it was pouring rain outside. Of course, I paid a little more here for the convenience.
Sometimes smaller is better!