Best Western Plus Cascade Inn & Suites

I stayed here on business this past week and found it to be nicer than many other Best Western’s I have visited in the past. It is very close to McMenimans Edgefield and the Troutdale Outlet but the hotel was quiet and clean, away from the hustle and bustle of downtown Portland. Maid service was attentive and respected my wishes when I refused cleaning for the week (why waste?). The gym is small but has the basics and a nice treadmill with a TV. The hot tub was enjoyable-​however I did catch a couple with the lights off conducting some hanky panky in the pool at about 8pm one night. Awkward.
My favorite thing about this hotel is that they have hot coffee service downstairs ²⁴⁄₇! They also have a decent business center and breakfast selection. Sadly the quality of the hot breakfast food needs some work. You can tell it’s all microwaved-​and the eggs are pre-​formed patties meant for mc muffin style sandwiches. I’d rather see a wider array of fruits, bagels and cream cheese, gluten free bread and bottled smoothies and give up the hot food all together. And it might make it easier on the staff so they don’t have to actually cook anything.
Make sure to get a Best Western rewards card if you stay here often-​after 10 stays you get a free night. When booking ask for a room at the front of the hotel-​there are some warehouses behind the property with large truck deliveries and construction that began to be noisy starting around 8am. Some of the rooms were getting a fresh coat of paint while I was there and the fabrics and linens seemed up to date.
For business travelers an important tip: they are approved through Corporate Lodging.

I needed a hotel for the night near Troutdale and I have to be honest — I almost passed on this gem because of the one negative review that said this place was dirty, etc.
It was wonderful ! Very clean and quiet. Front desk staff exceptionally friendly. I would definitely stay here again.

We love this, conveniently located, hotel just off I84 in Troutdale/​Wood Villiage. We had a long, dicey drive down the Columbia River Gorge and this hotel is just right. The room prices are good, rooms are clean and quiet, there is an indoor pool and spa for kids and parents too!
The hotel offers a free breakfast, and it is very good. They always have waffles, cereal and pastries, plus some other hot food selections depending on the day.
Target, Kohl’s and Fred Meyer are nearby. Wine and beer at The Edgefield, just down the road, awesome.

Spent the night here recently. Best Western’s hotels are usually my first pick when traveling. So after checking in, unpacked my vehicle and came in the back door to take the stairs up to my room. The stairs were filthy! I should have gone back to the lobby and gotten a refund right then and there…
The room was slightly cleaner than the stairs, thank goodness. Bathroom needed a good scrubbing and walls behind the bed looked like they removed some sort of wall unit because the wall paper was cut and replaced with another piece. (Very un appealing) The chair and ottoman was so dirty I wouldn’t even put any of my luggage on it. Looks like they tried to update bedding buy because the place was so unclean «looking» I had a hard time sleeping. Sorry Best Western, I think I’m
Taking you off my first choice hotels from now on.

We stayed at this award-​winning Best Western location for one night during an Oregon road-​trip. There was a lot going on in the area so we had to pay full price. Still, the place was spotlessly clean, service attentive and friendly, and location convenient to our needs. Wanted to stay a 2^nd night but they were sold out as were many other hotels and motels in the area due to a couple big local events. Our only complaint was the wall between our room and the next lacked soundproofing so we had to hear our neighbor’s TV until 1 AM in the morning. The pool was great and there was also a fitness room which we didn’t try. We did use the 2 free internet computers in the lobby which worked just fine. If in the area, we will stay here again.

We found a good deal and decided to go to this hotel. Weve stayed at many Best Western Plus’ before and this one was pretty good as per usual. The breakfast I cannot comment on because we went out instead. I will say the one day we thought of having breakfast there we looked at it and decided we would rather not. The pool was kind of crazy busy with kids and the parents didnt do anything about it but thats on them not the hotel. We did have some noisey neighbors who slammed doors weird early morning hours but otherwise it was good. Id stay again.
Oh… and if the hotel staff read this, you guys need to install a support bar type thing on your sauna room bottom sitting area because that thing is going to break and hurt someone.

so happy to report that the internet connection was excellent and the coffee table set-​up was unlike any other we’ve experienced. the desk chair was comfortable (for a change), the ADA conveniences were great. the only shortcomings were that the wonderful cookies weren’t cooked right — too flat and crumbly ;) and there was no TV station lineup in the room.
overall, this was one of the best stays we’ve ever had at a best western property.

It is a little far for the heart of Portland, but if you are passing through, this is a nice out of the way spot on your way to tour the Columbia River.
— FREE Full Hot Breakfast
— FREE WiFi (good speed)
— In-​room coffeemaker, microwave and refrigerator
ROOM: Nice and up-​to-​date bedding and furnishings.
CLEANLINESS: Excellent
FACILITIES: Nice
SERVICE: Warm and friendly staff.

Booked a jacuzzi suite for my birthday to have some alone time with the husband. The room was very nice, the jacuzzi is a little tight with two people, but perfect for one, and the additional tv in the living room area of the suite made for comfy tv watching while in the tub, and I didn’t want to share my tub anyway!
The pool downstairs was warm, the hot tub hot, but not too hot. The breakfast in the morning was expansive, hot and tasty. We definitely felt like we got our money’s worth to start the day. Being the first weekend of Spring Break, I assume there were probably a few people staying, but we didn’t hear any noise from others.
My husband is a house keeper, so he is always very picky about cleanliness, and he remarked several times at how wonderfully clean the hotel and room was. Not a speck of dust in the entire suite.
The only downside was the shower made a weird noise, but it still worked, and didn’t bother me because there is no way I was going to take a shower with the tub available for me instead!
I will happily book again.

Decent place, close to shopping, Portland and Mt. Hood. Nice indoor pool available and the rooms are decent sized with more of a «suite» feel. The free breakfast was pretty decent too. My only complaints would be the lack of hot water in the morning as they were fully booked and it seemed everyone hit the shower at the same time, the pillows were small and way too firm and the bath towels were extremely rough. Otherwise, this is a good place to stay

We always try to stay at Best Westerns and we were very happy with this one. Great room, good service and amenities.
Have to add this to my review. While the hotel is as stated above breakfast was less than enjoyable. The food is good but people from the pool cone in dripping wet with no shoes in swim suits and prepare their breakfast. Then people from the gym come in wiping down and do the same Not too sanitary or appealing. Management was there and did nothing.

So far so good– use a coupon off the HOTEL coupon website to save some bucks… Quiet stay– free breakfast was good and newspapers– pool was chilly but good to do some laps… surrounding area to walk was not the coolest — We had a large room small bathroom and clean and quiet!!!