Francesco & Giovanni Salon & Spa

I went to get my hair darkened slightly, I had medium brown hair with highlights. I walked out with black hair! It was horrible!

I was really disappointed in my experience here. I wanted my roots retouched and a simple cut… I walked away with my roots being a different color and my ends being significantly darker. Also, the stylist let me leave with dye still on my face.
I asked my regular stylist who will be moving soon to take a look and not only was the color off, but the cut was uneven in several different places. When I called to make my appt, I let them know my hair texture so they could put me with the appropriate person. Apparently I did not get that. It’s really ashame, but honestly I did not feel at home there or welcome at all.

Becca was so nice. she walked me through everything she was going to do before she picked up her scissors to cut! Very professional, yet fun and personable!

I came into the salon after a terrible highlight job at another salon. The color was streaky and brassy and I was worried they wouldn’t be able to do much to fix it. But boy, was I wrong. Giovanni is an artist. He took time to plan exactly how he wanted to approach my hair given the pervious highlights and my hairs curly texture. Regular highlights don’t work on my hair and just end up making it look frizzy. He understood that. He worked his magic and I walked out with hair better than the magazine picture I showed him. I was speechless. I didn’t think anyone but celebrities had access to stylists of his caliber! Pictures are uploaded to show the amazing transformation! I will never go anywhere else again better than haircuts I’ve gotten in NYC and Philadelphia salons!

Jen is amazing! I followed this woman from her last salon over 12 years ago. I refuse to let anyone else touch my hair with scissors! She has styled my hair from my teenage years when I kept a Chelsea cut to my current conservative style because I work for a college. There is no one more talented than this woman!

I tried this place twice and just wasn’t sold. The surroundings were nice but the staff just lacked polish. The stylist I had got my shirt wet on both of my shoulders and on both occasions talked about going out and partying. My cut was just ok and I can definitely style it better myself. I won’t be going back.

I went in yesterday for the first time to see Tiffany for a color, highlight and trim. It was a beautiful establishment, extremely clean and very well laid out. Tiffany was phenomenal and did exactly what I asked her to do. I will definitely be returning to her for my hair needs.

I walked in the salon with high hopes but I was so disappointed. I had to wait for twenty minutes for the stylist. After she finally asked me what I wanted, she completely ignored it. I wanted a simple long bob with a side swept bang. She actually cut a piece of my bangs in the middle of my forehead and didn’t say anything. I walked away so angry that I paid $ 50 for this horrid cut but didn’t want them to try and fix it. I will never go there again.

This was my first trip to the salon, thanks to my husband for the livingsocial deal. I got a massage, facial and mani/​pedi.
Entrance– when you first walk in, it’s slightly loud since the hair salon is immediately to the left. Parking lot was completely full and I had to stalk the cllients that were leaving for a space. However, the spa was incredibly soothing and relaxing.
Spa– lockers, robes and slippers are provided for you. It is a small space available for changing and 2 showers. The «living room» where you wait for your masseuse to come greet you is incredible — dimly lit, soothing music, tea/​water/​crackers/​magazines are provided.
Massage/​facials — KB is absolutely incredible! she loves what she does and is incredibly gifted. Her massage was very thorough. She asked for problem areas and I informed her of my neck and shoulders; not only did she start there, she kept going back to it. She was superb.
Mani/​Pedi– Heather was my technician and I can’t begin to explain how wonderful my experience was with her. She was super sweet, considerate and fun to talk with. I opted for the Gelish mani (paid the difference of course) and absolute loved it. For my pedi, she brought me water and a granola bar since I was there all day. She even brought me a warm neck wrap and didn’t rush through my appointment even though I was her last client for the night.
This was a wonderful place and I will definitely return. Thank you ladies for a great experience.
** it would have been 5 stars if not for the parking lot and I prefer spas with steamrooms/​hot tubs, etc. This is no fault to the salon

I have been going to this salon since high school. They are mad expensive (IMO), but very very worth it. I go to Giovanni a.k.a. Little John and he is superb. He cuts your hair in such a way that even as it grows out it still looks fabulous. When I sit in Gs chair, he asks me what I want, and I simply say, «do you, I trust your artistic style and work». *NOTE*, I have NEVER walked out unhappy. When you leave the salon, you feel like you’ve been on Extreme Makeover. My only complaint is that they push their high-​end beauty products too much. I’m spending enough $ for a haircut, I don’t need $ 30. shampoo or your $ 200. hair dryer.

Andrea for waxing is awesome! I will recommend her every single time, 5 Stars!!! Get your waxing done here! :)

My favorite place for their signature facial.

I have been going here for years. I have pretty much done everything on their menu from waxings, to facials, hair and nails. The staff is very friendly.

I went here a few times and Giovanni did a great job cutting my hair but trying to talk to him about my hair (or anything else) was like pulling teeth. I don’t know if he’ s shy or a snob. The salon is very nice but they try to push their overpriced products too. I hate that.

I finally stopped in hoping to find a decent salon in the area. The service is friendly and the shop looks OK but the result was disappointing. It is going to take a long time for me to grow out a really bad haircut and the color is not at all what I asked for. I also had a manicure which was fine but the local nailshop does a better job and provides a far more relaxing and upscale environment. I won’t be going back and really regret my visit. It is going to be a long time before my hair recovers from it.