Ruch Tire Inc

I’ve been going to Ruch Tire for over 25 years and I’ve always been pleased with the quick service, no hassle sales people and quality work. I’d recommend Ruch to anyone looking to get some new tires!

Today after going through the hassles of waking up to a flat tire and ice, i called Ruch’s Tire to inquire about the price of a single tire repair. I noticed that the gentleman (if i can call him that) sounded a bit agitated but still answered my question. When i arrived there there were other cars there (everyone had a flat tire this morning), i was met by a man i believe to be of Indian, Pakistan, Iraqi or Iranian descent. This was the same gentleman that i spoke to on the telephone, i identified myself, he informed me that my tire was a loss. My son told him about the spare tire underneath my vehicle, but the entire time this guy still seemed unusually agitated. Moving forward, was inside waiting for the replacement tire to be put on my van, when my son advised me to get a tire for the front of my van. I asked him to go outside to speak with the gentleman who was putting the tire on. The same guy who seemed agitated signaled for me to come up to pay for my tire when i told him that i was waiting for feedback from my son about purchasing another tire before my credit card was charged twice.
The same agitated guy told me that he had a new tire for my car but i told him that i wanted another used tire. He kept talking about the darn new tire as if he ignored my request but i kept trying to ask him to wait to charge my card so that i could see if i needed the second tire. Since he kept talking i finally turned to him and asked him about the used tire. It was then the attitude escalated from him! He told me that: «since this is the fourth time telling me, what’s the problem, i don’t understand his language?» Now, i have worked with this same guy on many occasions so i didn’t have a problem with his language. It is the fact that i didn’t want my card charged twice as i told him for the umpteenth time! I saw my son walking back to the shop and i asked the guy about the used tire. He glared at me and swiped my card! My son was trying to tell me what was told to him by the gentleman working on my tire but couldn’t because i was telling the guy that i wanted to wait. Long story short, the agitated guy said in a loud voice: «oh my God!» when i tried to talk to him about pricing. By then, i was upset and told him that i tried to stop him from running my card but he kept talking! He ignored me, slammed the receipt on the counter and told me to have a nice day! Wow, he had better be glad that i wasn’t in a bad mood… very poor attitude with this company… will think twice before going there again.

I bought (4) goodyear eagle LS tires from Ruch tires one of the tires is out of round I took it back and they would not honor the tire he said that if he took all my tires of that they will all be like that I said tires are supposed to be round not a dip in the middle of the tire so I had no choice but to go to the BBB if anyone needs the number for the 3 B’s here it is 609 588‑0808 the fax # is 609 588‑0546 the tires only have approx 5000 mi.

I brought in a slow leak and they patched it in less than 10 minutes for $ 15. I interacted with three dudes and they were all friendly.