Ponte Bella

Went in a little over a month ago to get TEMPORARY DARK burgundy hair color. The girl with the glasses acts likes she doesn’t understand English, giving me this dumb founded look when on the wall there it is on the rates… temporary hair color.
She then walks to a stylist (I forgot her name but she’s Spanish, short, medium length wavy hair, young looking) and I would assume tell her what I wanted. The stylist walks to me and I tell her what I wanted and instead of listening to me she said suggested permanent instead saying it’ll last longer. But I made it very clear I wanted temporary color. Does this bitch not know that I understand what temporary means? I mean wtf?!? Why does this salon offer a service that’s either not available or they just don’t want to do.
I DID NOT want to have any permanent color on my hair as I’ve been natural and have had no color for over 4 years. I only wanted the temporary color as it fades away after a few washes and apparently this bitch up and did the ultimate…
She ended bleaching/​lifting my natural color to damn near blond which horrified the hell outta man, and she gonna have the nerve to ask if I wanted to keep my hair that color because she and the other stylists thought it was cute. In my head, I lost my mind and I somehow managed to keep my composure. I firmly told her to add the color, being that she either purposefully or just did whatever she felt like doing of lifting the color. I told her that in the past I went burgundy with permanent color and after one wash it went from dark to light but she was like no this will last a long time because it’s permanent. WRONG!
My hair looks like reddish pink purple ish with golden orange on left side and on some sections on top of my hair, meaning it was a TERRIBLE job on a simple one color job. How do you mess that up???
I don’t know who the manager is or if one even exist, but I would love to get in touch with them if that’s even possible or if they even care to discuss this.
DO NOT GET YOUR HAIR COLORED THERE! Don’t make the same mistake as me; my hair is ruined and I hate the color even more now as it’s much
lighter, color looks like something out of a comic book. My job is conservative so this is just bad for me. I can’t wear my hair back to refrain from anyone seeing the horrible orange color on my left side edges. I’m waiting a bit to just at home color it since I know I can do a much better job except this time I’m just doing brown.
They act like they don’t know English and play dumb but when you have a business and your employees do not listen to what the customer asks for and, in turn, fuck up their natural hair, that’s a SERIOUS problem when you’re messing with people’s hair and money! Therefore, I will do everything in my power to put as much negative press out as possible about this place.
Also, I wanted my hair to be very voluminous and full yet time and time again, they make it flat and lifeless. I absolutely hate having my hair super sleek. That’s another thing, this place does one style and one style only. They have absolutely no clue or are either too lazy to actually style the hair properly. So if u want flat hair, go there. But not for color and not for any other styling because these people can’t do shit else but wash some hair and blow
It out.
BASIC.

I finally found a nail salon that I know I will go back to every time. They’re all so nice and friendly. They do a fantastic job and it’s very reasonable-​pedicure and gel manicure is $ 45. They just closed on Sunday’s so don’t be disappointed by showing up then.

the general atmosphere is very relaxed and happy, you’re helped very quickly, the staff is EXTREMELY good and on top of that it’s very cheap. I refuse to get my eyebrows done anywhere else.

They were so kind and approachable! My regular pedicure lasted over an hour and not because anyone was lazy. They were just very thorough!
A gel mani-​pedi Mon-​Wednesday is $ 40 so it’s a really good deal too!
I was able to communicate with my manicurist which I loved. They were friendly and just as appreciative of the conversation as I was if theirs.
It seems to be a family run busy that works like a well-​run machine. The place was packed from the time I got in until the time I left and it was a Monday afternoon!

I’ve gone to this specific Ponte Bella a few times. While I completely agree that they do a wonderful job, I cannot ignore the fact that it is typically very crowded, loud, and I always spend more than 2.5 hours in this particular salon. It’s not my favorite place to go.
Recently, they opened another salon in Morrisville, Pa. (Same owner) and I love it there! COMPLETELY recommend this place!!! The clientele is very different, more mature, quiet, relaxing… I am usually in and out within 2 hours and I never have to wait. Usually, when I go I am just leaving work. With that said, the last thing I feel like doing is having to be bothered with noise and commotion!
Tommi does my hair (Usually a wash, set, and straighten for about $ 35). She’s nice, outgoing, and professional. I call in advance to make an appointment with her and there’s never an issue. I always leave feeling like a mixture of Beyonce’ and Marilyn Monroe!