H&R Block

What is worse than having to pay taxes? Having them screwed up by a preparer who you had to pay twice what you normally would have. I previously used a local CPA with good results. But as a favor to a relative I went here. What could go wrong? This is what they are known for right? In fairness, the representative of the company that I dealt with was very friendly and informative. But as I said the cost was more than double what I was expecting. Especially since they advertise the lowest prices. But worst of all is the fact that the large state refund I should be getting is delayed because they did not furnish the state with all of the necessary information. For next year… Turbo tax here I come.