Avis Rent A Car

NOT what I would expect from Avis. This is independently owned and not truly located at the terminal as stated on the website. A shuttle was waiting for us, which took a very fast and rough ride to the office. The office itself was tiny and had the shuttle driver as the only representative.
The car was not the same size we reserved but was brand new, so no issues there with service or repairs.
Upon return we waited for the single representative to show back up at the office since he was at the terminal. He then waited around the office taking a phone call and we sat on the hot shuttle for 25 minutes until he finally drove us to the terminal on the way home.
Overall: just don’t book Avis here. Bad experience and no offer of explanations or apologies.

Scott the manager was extremely helpful in getting me a car at the Trenton airport. He called several times to confirm and delivered it as promised. VERY good guy and great experience.
4 out of 5 stars because of the type of car. The only one they had available was a Suzuki! Didn’t know they even had Suzuki’s…