Pulled my wisdom teeth. Never forget. But did all and a fantastic job. Highly recommend.
Colleen C.
Classificação do local: 5 London, United Kingdom
Dr. Howard(and staff) have been my go-to teeth people since I was a wee little Colleen C. From the ages of 2 – 22(20 years!), Dr. Howard’s office was the only dental institution I visited. After moving to Chicago(and subsequently NYC and London) I had to visit other practices… well, due to practicality. Nothing ever quite measured up, and I quickly found that I was quite spoiled all those years receiving the highest dental care within an extremely friendly and professional office. Also, every single dentist I visited in Chicago/NYC had the same exact comment upon inspecting my chompers: «Wow, this is impressive dental work» or «Looks like you’ve gone to a very good dentist» or «Your teeth are so white!» Ok that last one is purely accidental as I drink a lot of coffee and colored cocktails, but the first two comments are directly attributed to Dr. Howard’s office. No joke. I had the opportunity to pop back in to see my old pals on Carter Road on my most recent trip to TC a few weeks ago — in need of a cleaning and not in need of the headache associated with finding a new dentist in London, my mom(awww) called and scheduled me an appointment. I was actually quite thrilled to visit my old chomping grounds(wow, the puns are getting out of control in this review, but I cannot help myself!). A few things: 1. Retention. Not only does this office retain clients, but it retains staff. I kid you not, I’ve not been to this office in 8+ years yet I recognized nearly all of the staff. I think this speaks volumes. Dr. Howard himself has been a dentist in the area for 30+ years. Nancy cleaned my teeth(she’s great) and cleans my brother’s teeth, his kids’ teeth, my mom, my dad… you get the picture. This is a real family atmosphere, and it shows. 2. Friendly. Heidi is at the front desk, and is literally the nicest person in the world. Despite having left my Delta Dental cards somewhere(in what country? I don’t even know) — she quickly arranged to have x-rays sent from past dentist in Chicago, and had insurance info within minutes with zero hassle to me. She’s sweet, polite, and genuinely nice. I overheard her on the phone with clients reminding them of appointments, etc and she is like this every single day. She should get a medal! 3. Dr. Howard is meticulous. A little known fact about me is, I DO have great dental work. In fact, not one of my baby teeth fell out on its own, while the adult teeth barged through. You can imagine this would not be a pretty thing if you didn’t have a great dentist, but luckily I did. Dr. Howard is a perfectionist to the highest order, but is also realistic to what people can afford, etc. Obviously I was on my parents insurance for many years while visiting this office, but I believe his approach to be very rooted in reality, while achieving the best possible health. 4. It is the only doctor that my dad will ever visit, besides Dr. Walgreens. This is a true testament, as my dad hates doctors and faithfully visits this office every 6 months like clockwork. Three cheers, 5 stars, 24 teeth and a big thumbs up for this office. My most recent visit solidified this — and I’ve yet to find any practice close to it in any city I’ve lived. They treat you like family and your teeth like royalty!