Biggby Coffee

Watch out for Becca. If you aren’t positive of your selection when you get to the counter you’ll also receive a large dose of nasty attitude. I was caught completely off guard and speechless. Probably won’t be back.

Been there a few times and I never felt comfortable. The staff seems to enjoy their talking behind the counter more than their patrons — and it took them a few minutes before they waited on us.
The coffee was mediocre — filled to the brim — too hot to hold — and wasn’t worth the almost 4 bucks. Had to go back to ask for it to be remade. Just too weak. Second time it was just ok, but I didn’t want to complain further, so I sat down and sipped the less-​than-​wonderful brew.
** had to ask them to fill the cream pitcher.
The place was messy and sticky — they hadn’t cleaned the chairs and tables inside (too busy talking, maybe?).
Interior color scheme: Not inviting. Cold.
Would I go back? Mmmmm, maybe reluctantly. If it was the only thing around. They could take some cues from Starbuck’s operation in several ways. Here’s two: (1) staff training on social skills and how to make and serve good coffee (2) cleanliness and comfort of the place

Unimpressed. Borderline offended. The franchise carries Irish cream, this location doesn’t. I asked if they were just out, got rude reply. Asked a few questions about my drink, they were clueless. Will not be coming back unless I hear they change their ways.

I came in for coffee and a bagel around 7:45pm (they close at 9pm) and was told I could not get a bagel because the toaster was off. I was told that the toaster would taken 20 mins to warm up and they turn it off at night since it isn’t needed. I am a previous employee of Biggby in a different location and know this would be completely inappropriate in our store. Disappointed to say the least.

Great place for coffee. I love their Caramel Marvel! You are usually cheerfully greeted. Their packaged coffee is also really great to pick up for at home or the office.

Can’t wait for salted Carmel! Wish they had it year round, it’s our entire family’s favorite!

I really dislike what the Bigby chain does for their interior. Such unpleasant colors, I also waited a rather long time for a line with only three people. (Took me about ten minutes to get in and out. Not obscene, but longer than you would wait elsewhere)
Also, the drink was less than steller, but I’ve been to like six different Bigby’s (went to several in Lansing and in Grand Rapids) and I haven’t been impressed in any of them.
In TC there are dozens of superior LOCAL options. And elsewhere, I’ll pass a Bigby and keep looking for Starbucks, I haven’t left those establishments as disappointed.

The staff is very friendly! The coffee is amazing. The calories are a little crazy but you can order anything with low calorie ingredients. I go here a few times a week

Love Biggby Coffee. We’ve been here a handful of times and the coffee and chia lattes are the best. I like Biggby better better than Starbucks, Dunkin Donuts or any other coffee place. The service is great and they make excellent recommendations of items that you may not have normally tried.
Give them a try.

Great place for coffee, tea, smoothies, or even a snack! The staff is always friendly and quick to have your drink ready. Biggby also has tons of seating which makes it a great study or work spot.
Make sure to sign up for their rewards program to get weekly coupons!

As a man that is new to the wonderful word if coffee I wouldn’t know what to do with out my early morning biggby. The staff is excellent and very polite. The place is clean and inviting.

I went to Biggby Coffee for the time today. I loved the atmosphere and the friendly staff’s smiling faces and willingness to serve. I had the best cup of hot chocolate with my brother. What a treat! Go to Biggby Coffee. You won’t regret it. GUARENTEED!!!

Nice, roomy shop with friendly waitstaff. The fireplace is a great touch. Convenient location and loads of parking.

I used to get their coffee when I as at MSU and they were called Beaners. I still have a to go cup with the Beaners name. Good coffee!