Sports Authority

Very clear why they are going out of business !!
The management has no clear idea on what to do.
… and not to mention their purchasing
I think they believe the people of Tracy are dumb…
20/​30% price reduction ??. .are you guys just stupid?
You have 100% markup on your items… and you give 20/​30% liquidation price reduction… OMG.
Shot down already…
Ohhhh…and stop sending me emails… informing me of the 20% discount…
A joke…

This store is large, well organized and very clean. It’s an upscale sporting good store that’s got a lot to offer. I stumbled across this place a few years ago when I found that the old bookstore location had a new tenant.
I’ve shopped here several times for new skates, sticks and hockey gear as well as running shoes. Highly recommended

Went in today to get a duffle bag for a trip, and couldnt find one that i really liked. A guy went completely out of his way to help me out and picked out a champions bag that they had in the back. Never seen such great customer service he really wanted me to leave with what a i wanted 100+ stars if i could

My 8 year old, 12 year old and I were treated in a discriminatory way by the Cashier named: Dan… L. I spend about $ 300 plus. It was humiliating for my kids and I. The manager Liz (questionable name) whom I spoke on the phone, didn’t sound like she cared and disregarded. The items at the store are Overprice! perhaps management needs to re-​evaluate the cashier staff whom are not fit for the position as it reflects the entire store!

Do not go to this location. Catalin was very rude and was giving attitude as a cashier. Will not be returning to this location.

No fishing license here :(

Two star Simply because it’s a sports authority and they have a lot of stuff big 5 doesn’t but the staff were way too busy conversing with one another. I asked one guy (after standing there for 5 minutes listening to his conversation with another worker) if they had measuring tape for the body. His response? «Uh no he sold out so yeah we used to but we don’t anymore.» Ok are you not going to ask me if I want to order it to the store obviously it’s something I need/​want.
Talk need to get the staff together for a meeting because the two manning the front are always so helpful while everyone else especially the night workers and closers are off in their own little world. That’s a great way to lose business.

Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why Why would you EVER PAY THOSE PRICES for the same junk made in china or whatever you can buy for 50 — 75% less everywhere else — HELLO PEOPLE …

Having worked in retail for many years I have come to expect a certain type of behavior when I walk into stores .a greeting .the cashier did greet me so I’d give that a star. After the greeting I wandered into the show aisle to buy an item — employee working around me didn’t even acknowledge me — I was looking for running shoes and hiking shoes. I wandered as a few employees all too engaged amongst themselves passed by me. Even after I selected a nice pair no one checked to see if I was doing ok — I was searching for a specific color which I found by myself after a few tries — I saw a couple of hiking shoes that I liked and decided that if I had to dig through them myself I would much rather get the running shoes I needed .key word needed otherwise I would have walked out empty handed and proceeded to the checkout. The cashier was friendly, did his job well and gave me a rewards card that I most likely will not be back to use. I finalized my purchase and walked out — I saw at least 4 employees all not helping guests… I know this mall has had a tough time but perhaps if stores catered to clients who want to support Tracy stores then more of us might come back. I love shoes and I spend tons on shoes because I believe in paying for the longevity but this is a store that will not have my return business! I would much rather drive further away to get what I need and hopefully management at this store instills in their team the value of customer service!

The short: A chain sporting goods company that doesn’t stand out from the crowd
The long: We had some time to waste before a movie so we ducked in here since there was the least amount of people in here. My wife and I wandered around and looked at a few different things that we had been considering. A few times when we really didn’t need them staff stopped us and asked if we needed anything. Funny enough when we did need someone we couldn’t find anyone. Go figure. My wife needed a new pair of cross trainers and we went though a few different choices before we found one that they had in stock in her size and eventually landed on something.
What works: Fairly attentive staff and they will have most basics you are looking for.
What to improve: Stocking product

The all around foot traffic has died quite a bit since opening day. I had to make a return and a purchase. The whole process was very hassle free.
If needed, there are two separate register locations. One inside, right at mall entrance. Second, main entrance from outside.
Note; Other nearby S.A. locations put items on sale often and they always have racks of clearance. IE, Dublin, Modesto, etc.
(8÷12÷14)

No fishing supplies, no hunting supplies, no snowboarding or ski supplies.
Why would you bother coming here if they don’t sell any of those items? I know I won’t be coming back. That is a bad move for SA.
The pros of this store is that they offer a wide variety of shoes and other active sports gear.
The staff is friendly, and gave me advice on which SA to check out for fishing and hunting supplies. I appreciated the recommendation very much.
If you guys sold those supplies I wanted this would be my favorite SA location in the world.
Two stars for great service.

Horrible service! I felt like I was being stereotyped. Followed all around the store. I was shopping for shoes and supplies for my daughter who runs cross country. Never again will I shop at this store! Second time this happened. Dicks here I come!

This is an awesome location, they have a lot more products than the store in Antioch, where things don’t ever seem to be restocked.
The store is really clean & well organized, but as with most Sports Authority stores, finding help can be challenging depending on which department you’re in. There are plenty of people in the shoe department, but it can be quite a wait if you want a fitting room.
This place is definitely worth the drive though for the selection. And I signed up for their League rewards program & I’ve actually gotten some rewards & buy expensive socks with them lol

This is a new store, replete with Grand Opening sign. It’s a good sign for a mall in decline.
We entered from outside the mall to a monotone «Welcome to Sports Authority.» that made me think that someone didn’t appreciate her job or she had said it 10,000 times, but the store wasn’t that busy and school was in session during the day.
I went to look for Brooks running shoes, and they had a few pair (vs Finish Line with 1 pair), all at what looked like full price. In fact, this wasn’t the Sports Authority I knew with a few deals here and there. Being a new store, I guess they had their Grand Opening deals and that was that.
Other people around the store were friendly and explained things, even joking with me about weights and books. (Books are quite weighty – nerds and geeks do heavy lifting when moving, and I have quite a library.)
I’m sure it’ll end up like Sports Authority on the east coast and I’ll be there regularly to save money.

It’s about time Tracy got a big Sports store as the Big 5 is really small. I like this location, taken over from where Barns and Noble used to be. It’s large inside with a large variety of items and everything is neatly laid out. The staff were really out in force in grand opening day too with 3 members of staff asking if we needed help while we were stocking up on Running accessories (KT Tape, Knee support, Socks ect).
Everything seems to be well organized with the exception of the checkout having just 2 that I saw. With just 3 people in front of us we ended up waiting 25 minutes just to pay for a few items. More should most definitely be added because this store is and will remain busy.

This definitely is a wonderful change in the west valley mall scenery. All the store associates were wonderful. I was stopped time and time again asking if I needed help/​assistance/​looking for anything in particular. The store associates were trained very well! Only one complaint, there was not enough product. I was looking for shoes for my son and the selection was very limited. It wasn’t a lot of items but just certain things, i.e., different brand survival knives, sports wear and casual wear. Overall though, very good!