JNB Jumps

This company is first class. They went way above to help me out. I really wanted a jumping house and had to put it in a small space. They came out a few days before to check out my space. They did not have to do that, but this shows how much they care about their customers. Yes they made it fit!!! Without the jumping house the kids would have been bored out of their minds, since this was a 60^th Anniversary party.
I also got 2 sets of tables and chairs they all were good.
I will use them again for sure.
Thank you everyone at JNB Jumps for excellent service!!!

Have used them 3 times for Birthday Parties. We have rented Jumpers, tables and chairs. They have arrived on time if not early every time. The guys who deliver are always super nice!

Rented a jumpy combo unti and chairs last weekend. They called and asked if they could drop off the jumpy house early on Friday instead of Saturday morning because they had too many deliveries. Friday night it rained and the jumpy house was full of water. I had guests helping me dry out all of the water during my party. When I called to ask why they didn’t leave me a tarp or help with the situation they told me all they could do is give me $ 10 off of my rental fee of $ 160! Really think my time was worth more than $ 10! Then I had rented chairs for the same day and they were filthy! I had to clean every single one prior to my party as well. Using them was a nightmare! I also cancelled a rental I had reserved for a party in May. Never use them again!

Best jump house rental company in the area. We have used their services for two of our kids birthday parties. Their prices CANNOT be beat and the staff is kind and responsive. The jump houses were delivered in a timely manner and left to be enjoyed all day long. They asked us when we’d like them picked up. I would definitely use them again. Thinking about renting their sumo suit and jousting arena for our next party. Thank you JNB!

May 2016 — JNB is really great! Excellent customer service and great prices.
March 2015 — I called around what I figured was lunch time on a Friday and left a message. By 4 I still hadn’t received a call back so I called again. Eric answered and was very helpful and polite. Squeezed me in for a jumper on Saturday. They arrived early and were very friendly and professional. A little late on pick up, but who really complains about that when you have a jumper? Again, very friendly and professional when they picked up. Will definitely call again for our next party. :)

I hired JNB this weekend for my daughter’s Frozen party and I must say I’m VERY happy with their service! From the first email being responded within a couple of hours to the pickup of my rental… It was above and beyond the service I expected! Candy is amazing to communicate with and she answers all your questions. Plus the guy that dropped and picked up the equipment (The shaved head guy! Lol) He was fast, outgoing and my daughter ran out to talk and greet him and he went along with it great (I appreciate it! She’s VERY talkative) Im definitely going with JNB next time!

I rented a jumper, table, and chairs from jnb everything was awesome. The only reason I didn’t give 5 stars is because over the phone customer service skills need to be brushed up on. Other than that all good.

Left a message a month ago to rent for my son’s birthday party and never received a call back. Maybe they are too busy for my business :(I don’t understand how a business can succeed when they don’t check messages and return calls.

Just rented the cars jump house for my sons second birthday and he loved it. The company was prompt to answering emails with questions I had and delivery and pick up were right on time. The jump house was also clean. Five stars for sure, they also had the best prices in town.

I don’t know what is up with the one star review because this place is GREAT! The young man that dropped off my jumper was so sweet and professional. The price is good too! Oh, and did I mention our rental looked like it was brand new?! Great company and I will be using them in the future!

I have done business with this JNB Jumps at least 3 times since I moved here to Tracy. Very professional on setting up the jump house. I would definitely rent from them again in the future.

I must admit, I was a little wary of calling because of the reviews here on Unilocal.However, it was the NIGHT BEFORE my daughter’s birthday party and I had an emergency need for a Jump House! I called and the owner answered, and was able to get my a pink and purple castle jump house; she said her sons do the delivery and set them up and would be at our house around 11:30/12:00. They arrived on time at 11:30 and got it all set up and ready to go for her party that started at 12:30! My husband asked what time they would pick it up, we had to leave the house at 4:00 for our son’s baseball game. Not a problem, we didn’t have to be home for them to pick up :-)
I was also very happy with the price too, very competitive! My guests will be contacting JNB for future rentals, and I will for sure use them again! P. S. regarding the other reviews and mention of rudeness, I didn’t get that at all from her. Now, she’s not a super bubbly person, but a very down to earth woman who seems very straight forward and no BS — I like that.

Excellent service, and on time. My children had so much fun. I will defiantly be booking with them for my next birthday party and will be recommending them to all my friends.

You would think that JNB Jumps, after their first (and only) Unilocal review was on their bad customer service, would make an effort to provide better service. Nope! I called to get a quote and whoever answered barely let me finish before cutting me off. I asked another question and was met again with the same rudeness.
This place is a few bucks cheaper than other rental companies in the area, but I’d rather spend the extra $ 5 to deal with more courteous and professional people.