Jackson Ned DVM

A terrific veterinarian with great dog-​side manner! Very caring, very informative and attentive. The staff is friendly — both human-​friendly and, more importantly, pet-​friendly. Other family members have also used Old River, and gave us glowing recommendations.
(Oh, and Dr. Ned is no relation!)

***PLEASE READ BEFORE YOU TRUST THESE PEOPLE WITH YOUR PETS!!! Several years ago, we lived in the Tracy area and our two cats and dog were patients at Old River.
When it was time to put our (my husbands) 17 year old dog to sleep in the fall of 2003, we went there. We had been established patients at that point. I was VERY CLEAR with them that we wanted a private cremation with the ashes returned to us. This was after all, a beloved member of our family and my husbands closest companion. During what was a very sad and difficult time, we found some solace in the fact that we would be able to «bring her home».
Well, two weeks went by and I did not hear from them. I called them to ask when I could pick up the ashes and they said that they did not have ashes. It appeared that the veterinary technician did not pay attention and she was disposed of; no private cremation with no ashes.
Words cannot express our sadness and disappointment.
Then, after we had moved (several months later) one of our cats fell ill. We took him to a new vet, and requested that Old River fax over Max’s records. They did. The new vet, was surprised to see many red flags on Max’s most recent blood work (anemia, for example) that we were (a) never alerted to and (b) were never treated. It was the opinion of the new vet that at least one of these clear (albeit ignored) problems contributed to Max’s demise. We put Max down within a few hours.
Legally, we had no recourse, and either will you when they kill your pet. Fortunately, our new vet has her shit together. At least we were able to get Max’s ashes.