Express Cleaners Drive-Thru

Very dissapointed when it comes to accepting responsibility for ruining a new dress. I had been a regular customer for several months. Brought a dress with sequens all across the torso to the cleaner. Came to pick it up with no indication of any wrong doing. Went home and my daughter started crying that her graduation dress was ruined since all the sequences were missing of the dress. Why wasn’t i informed at pick-​up? Did the cleaner wish the problem go away? Why wasn’t the dress marked as a problem? Upon return, the employeea in the shop all knew about the ruined dress and tried to blame Macy as a defective dress and said I should return it. The workers then said they washed the dress according to the directions and it fell apart. I laughed in disbrlief in her face. The dress shrunk size so they put it in the dryer. There was no dry clean as i asked. I left the dress and called the owner over 3 weeks ago with emails and phone calls describing the destruction, pdf pictures with no return call or email. Complete silence. I may file a small court claim to get Abdullah W.attention. More to come on this situation.
24 hrs later. I have received a call from the spouse and she indicated she was able to return the dress at Macy for a giftcard. They will also reimburse us for the cleaning also. They will mail me the card.
They reimbursed me for the dress and give them credit for that. I will continue to use them and up my rating

Went to another cleaners first that was entirely too rude and then came here and were pleasantly surprised. Drove right up gave her our jacket and prepaid for $ 5 not bad. She was very nice and had a smile on her face. Customer service is key. Have not got the jacket back yet so do not know about that yet.

My wife took a white linen shirt to be dry cleaned, unfortunately they decided to launder the shirt and now it has shrunk about 2 sizes and is ruined. My wife pointed this out to employee and they argued with her and did not want to take responsibility.

The only thing good about this place is the drive thru. I have been taking my work clothing here for a few years and during that time the level of service has steadily declined to horrible. Im starting to wonder if they even clean the clothes or just press them to appear clean. Due to a recent situation where my clothes were not done as promised I’ve moved on.

Great price, great service, and quick turn around, I go there south they know me my name :), close on Sunday

Did a awesome job pressing and altering a very expensive dress shirt and linen slacks for my wedding. Great prices. Fast service.

So far so good. We dropped it off yesterday and was told it would be ready by Monday. Friendly service. But like other reviewers said, the parking lot is a pain with all the little shops and restaurants nearby. I will update once we get our clothes. I’m worried as i haven’t heard too many good things when it comes to dry cleaners in the area. Fingers crossed!

So I decided to give this place a whirl considering I’m not too happy with the other dry cleaners I have been to in the past.
I dropped off a 2 shirts and a pair of pants… everything needed to be dry cleaned and both the shirts had buttons that needed to be fixed.
Apparently, if you get the shirt dry clean they do a free button repair. (Good stuff!) This worked out perfectly for me.
(about 5 days later)
I pick up the items and since I was in a rush I didn’t check anything. I go home and find one of my buttons has not been repaired, it still has a pink tag on it that says «REPLACE». I figure eh’ stuff happens, we’re all humans and mistakes can be made…
I call up the dry cleaners asking if they can annotate any notes on my account to ensure next time I drop off some clothes that the button is repaired and I don’t have to argue with the person at the register. The lady over the phone assures me that it won’t be any trouble and to just come by with the shirt and they will fix it in about 15 minutes…
So next time I go to drop off the shirt let’s see! Stay tuned more to come!
(If this place keeps it word and fixes my button, I will re-​rate it at ⁴⁄₅ stars)

A fast dry cleaner with convenient drive-​through service and good prices. The only complaint I have is that multiple shirts with light food (grease) stains aren’t getting clean, as if the shirts aren’t being washed in soap or agitated sufficiently.
I thus use them only when I’m in a pinch, otherwise sticking to my regular place in Livermore that gets my shirts consistently clean.

Good prices, fast service, on time delivery.

Drive thru gives this place is a major plus.
The 10% off for paying in advance is always a big bonus.
We brought in a pair of pants to have hemmed, and they have already come undone. For that they do not earn 5 star status, but we keep going back.

We’ve been coming here for quite a while, almost 2 years now. Most everything always turns out well. Pretty standard cleaners. I love the fact that its drive thru, for those days I’m on the run with the kiddos and cant bear to get out and drop off/​pick up with kids in tow after a laundry list of other errands I’m running.
So far, we’ve had two issues with garments going missing, otherwise, usually good, fast service. The first time, we had 2 pairs of Hugo Boss slacks go missing for about a week. They could not find them because someone had accidentally closed out the check. This last time, a Lacoste jacket and pair of Seven jeans were also missing. They again were found but it concerns me when things go missing… twice. Either way, I think we’ll still take our things to get pressed here. Nothing serious has really happened, and its pretty convenient. Plus they do a great job with the items we bring here. Professional grade dry cleaning.

Drive through businesses are the best! There’s a lot more to these businesses besides fast food, coffee, and pharmacies. In L.A. there’s a drive through prayer counter for those in a hurry, but still needing a spiritual fix. In Colorado, liquor stores can have drive through windows (in Louisiana you can get a drive through daiquiri because they don’t have any open container laws), Vegas has drive through wedding chapels, Mississippi and Tennessee have drive through funeral homes (!?), and Pennsylvania has a drive through gentlemen’s club!
Drive through cleaners aren’t a new idea, but they are certainly one of the best. I like that I can drop off or pick up without finding a place to park in a smallish lot. The employees know me here, and know how much starch my husband likes on his shirts. I’ve never had anything come back with tears, burns, or leftover stains.
Leather items have to be sent off-​site and take longer to get cleaned, but since I’m aware of that, I alternate coats, and therefore there isn’t a whole lot of inconvenience for me.
The best part?
Get 10% off if you pay up front!

Guess I’m the only one who doesn’t think they’re expensive. Laundering my dress shirts is a bargain, especially if you pay in advance. Love em. Compared to Park Ave. Cleaners these guys are superb.

I realized that they are expensive compare to the ones around the town. I still go to this one because it’s drive thru — I have 7 month old baby who hates car seat!