California Custom Audio

these two guys are kick butt on service and deals I have 32 Memphis speakers 7band eq 4 Memphis amps 4 caps bass booster all Memphis all in a 67 vw dub sounds pretty good and some what loud and slaps pretty damn good I only use these guys they tinted for me and done 2 other cars for me you guys rock

Please read the FACTS below before entering the shop AND keep April H.‘s review close at hand.
Paul’s Policy (written on the very bottom of your receipt in tiny little letters just below where you sign). I will type this out for you EXACTLY as it appears. Had to bust out the magnifying glass for this.
1) No cash or credit refund.
2) Layaway 90 days only.
3) No warrantee for blown merchandise.
4) 30 days warrantee on merchandise and labor.
5) No warrantee on broken merchandise.
6) No receipt, void warrantee or exchange. Troubleshooting $ 85. No refund (cash or credit card or layaway) for labor, deposits, custom work and installed goods. 30% restocking fee on exchanged items. Abused merchandise, broken items, missing parts, water damage, blown goods and void warrantee. Shipping and handling $ 45 for goods sent for repair.
7) No exchange warrantee (only repair) on brand name merchandise. Any invoice is due and payable within 30 days.
8) In the event of dispute, customer is liable for court costs and attorney’s fees when CAL Custom Audio is found not guilty.
9) We are not responsible for resetting air bag and/​or engine noise
10 No warrantee on items not installed at the shop.
My experience: Even though I strongly dislike Best Buy, I wish I could go back and do business with them instead. I came in to discuss installation of a Kenwood DDX 9702S in my vehicle and passenger window tinting ($ 40). Paul quoted me $ 516 for the whole shebang. I said, «Wow that’s high» but I then wrote down the model number of this specific Kenwood unit into my phone and looked up the price online at Amazon and Crutchfield, I found it to be much higher than the price he quoted me so I felt as if I was getting a great deal. Paul grabbed a Kenwood box, put it on the counter and I handed him $ 250 cash. I said I’d pay him the other $ 250 when the job was done.
When I came to pick up the car, I gave him the remaining $ 250, Paul handed me the receipt. I put it in my purse and Paul, husband and myself got into the car so that he could show husband how to connect to the stereo.
WHAT I DIDN’T NOTICE UNTIL THE NEXT MORNING when I got in the car was the box for a Kenwood DDX 372BT. At best this model sells for $ 230. When I brought this to Paul’s attention he denied quoting me the price for the Kenwood DDX 9702S saying, «That’s impossible. I couldn’t sell that model for that price.» I said, «Oh but it is possible. THAT is what you told me.» He added, «Well, I put the box for the Kenwood DDX 372BT on the counter you had to have seen it.»
Do you get where I’m going people? A friend of mine used the word «Crook.» I don’t like to call people nasty names but I write honest reviews for intelligent people like Unilocalers so that YOU can decide for yourselves.
Update 11÷18÷15: Still haven’t heard from Paul, the owner, because he knows ALL OF THIS IS TRUE and can’t dispute it.

I always have a great experience when I come here, especially when working with Paul. I’ve taken all my vehicles here for alarms, stereos, parts and even window tint. I’m very «OCD» about fit, finish, and functionality and so far i don’t have any complaints. It’s been 4 years to date I’ve been coming back here for service, upgrades, and even just advice for my own projects.
Their work area isn’t the latest in modern technology, but their work ethic and skill more than makes up for it. Since I’ve been a repeat customer, I think I’ve benefitted from that relationship with negotiated deals. It may not work for everyone, that’s the beauty of negotiating, but I will say that cash proves to be king and you don’t feel like it’s anything but honest after they give you a receipt.
I’ve been to other places that do cheap work with a handshake and no proof it happened, they don’t do that here. Their prices for hardware is reasonable, which means that the bulk of their business is labor. Sometimes it’s just nice to let someone else do the work. Besides… It’s only money and they do a good job.

They will attempt to get over on you if they think you dont know whats going on. NOT RECOMMENDED

Great service. They helped me get my audio problem fixed for my car. I recommend this place for your car audio needs

Overpriced, just like across the street. Drive down to the bay, more competition better prices.

I had to buy a new stereo for my truck. After being shown a few options, I decided on one. He said it would take a half an hour but the previous wire installation had to be redone to my subwoofer. He didn’t charge me for that.
He showed me how to transfer all my bluetooth information so all I have to do now is grab my phone and start playing my music and easily make calls. He even offered for me to come back and he will show me how to use/​program the stereo if I couldn’t figure it out via manual. I had never experienced that great customer service before.
The unit was reasonably priced. My boyfriend and I walked our feeling confident with the work and cost.
The new deck is awesome! I will be back for future stereo work.

These guys are awesome. I installed a stereo system in my truck and went here for a wiring harness and module to integrate the system with the existing premium sound. They knew exactly what I needed. After installation I had a problem so thought I would go back and have them check it out. They got me an appointment the same day and the checkup charge was only $ 65. It ended up being a pinched remote wire which they fixed and put it all back together. In and out of there in 30 minutes. Their show room is amazing and they have a huge selection of anything you could want or need to customize your ride. Customer for life.

A co-​worker recommend this place to me and my first impression was great. As soon as I walk in I was greeted and I talk with Paul explain what was going on with my radio and that I really had no clue what was wrong with it told him what I thought it was and he had a look at it, he gave me a few different ideas to fix the issue and we got it done. He did not over charge me just because I was a girl and not knowing much about radios he fully explain everything to me. I will defiantly be coming back and I would recommend this place to any one of my friends or family members.

Would have been more stars but they lost my business after the second deal I did with them. They hooked up a sound system in my truck which worked great and had no problems for the couple of years I had it. Later, I had my son go there for some work on his truck and they took care of him. Fast forward a few months or so and his sub stopped working and the deck was hit and miss. They wanted $ 50 to even look at it and do a diagnostic. We’ve spent way over a grand there but they lost any future business by trying to take advantage. Our son was young then and didn’t know any better so didn’t press the issue. We got the problem fixed elsewhere but these guys won’t be seeing any more of our money. I’ve had three other vehicles that needed work since then so it’s a big hit, especially when you multiply that by a few pissed off customers.

These guys have been taking care of my car audio needs for years. To date they have done 4 vehicles for me. All had amps, subs and touch screen. The install & quality of products is high and holds up well. The tech’s know what they’re doing.
We’re lucky to have these guys in town.

First of all to the people that bring your own stuff in, try doing that in a restaurant. I doubt they are gunna cook your eggs and toast in their kitchen.
Anyways, I have been going there since they opened, and have always been taken care of. There prices are good, warranty if needed is prompt, and quality of product is great. If your looking For experience, and knowledgeable staff, this is your place.

This place was legit. Good prices and clean installs. I was impressed and satisfied.

This place has been doing crappy business since 2006. Took my brand new car to tint the windows. Got all windows tinted and purchased the extended warranty. A few months after I had to remove the tint from the front windows because of a fix it ticket which is fine I knew it was illegal when I did it. But a year goes by and I notice my windows aren’t as dark as they were when I got them done. I took it back and explained to them what was going on. Well the guys explained if I didn’t have my original receipt they couldn’t honor the warranty I purchased and they had no record of me going there except to have the front window tint removed. Now 6 years later the tint they put on the windows in the back are almost completely faded to practically nothing and it has begun to bubble and wrinkle. DO NOT USE THIS PLACE! THEY TOTALLY SUCK

These guys ripped me off. They want you to buy the stereo they have otherwise they wont guarantee or warranty their work. Really weird. I dont want any other people out there to experience the same. I wasted over $ 120 for a simple car stereo installation and because I bought the stereo outside rather than there store they would not try to make it to work without charging me a leg. I brought my car to bestbuy and they took care of the problem for a very minimal charge. Go somewhere else just not with this guys.

I have done business with california custom audio for over 5 years now. thier staff knows what they are talking about and have helped me to upgrade 4 cars. they have been very helpful with my questions and always giving me the best option for my cars.
they are one of the few places here in tracy that will stant behind their work.
paul and vince (the owners) are great, they always find the time to awnser my questions (and i have had many over the years)
save your self some time and money and try these quys first !

I was in the market for new sounds my my whoo ride and I’m so glad someone recommended this place to me. Let me start off and say that Paul is AWESOME. He was very helpful and was able to answer all my million questions I had. I came in not knowing what I wanted and he gave me tons of suggestions that would fit my needs.
I would highly recommend this place, as they are very friendly, professional and they know their stuff!

one of my customers told me about this place– I wasnt sure about driving all the way to tracy, but since they were open on sundays and the guys were super helpful. I was not sure what kind of system I wanted, I checked other places and it seem like they just wanted to sell me the most expensive system and all sorts of stuff I didn’t need. Long story short Paul, Abel and Victor were wonderful! Despite being swamped on the weekend I was treated really good and I was impressed at how quickly they worked!
they totally helped me and didnt make me feel like a dumb girl like some of the other places. I have no idea what the hell Carl was taking about in his review. sounds like he is nuts, every one speaks english, and some of them speak spanish. More importantly they speak customer service A+ from me.
these guys are totally professionals and they have some super specials that were hard to beat. Plus i really enjoyed my ride home with my new sound system :)

I went here a while ago and was beyond shocked. I gave this place a try because my friend recommended it and said he could give me a deal. Besides the owner calling my friend his «cousin» there was no form of a deal whatsoever.
I brought in my two Eclipse subwoofers hoping they could install those and I would pay for an amp and the install fees… WRONG. They told me they could do so and proceeded to come out after 20 minutes and said they blew both Eclipse subwoofers and could not replace them. Being somewhat younger than I am now, I didn’t know any better and agreed I would have to buy new ones. They will totally take advantage of you if you let them.
The $ 150 «deal» I was supposed to get turned into a $ 450 fiasco. Don’t go here and if you are desperate, try somewhere in Modesto like Audio Pros or Car Audio Depot… much better service with no complaints.

I am sorry if you guys had a bad experience at California Custom audio.
On the other hand I must say, that they tinted the windows on my car, and they did a super job. Delivered on time, and even gave me a break on the price. My experience was satisfactory.