Beauty and Beyond

Like other customers I bought one of their $ 40 savings cards as well and found it virtually impossible to schedule any of the appointments. Still, because I was new in town and this place was close I figured I’d go in and pay full price. Big mistake. The service is horrible and hygiene is even worse. If you absolutely must try this place stay far far away from their nail services as they do not always disinfect their tools.

It is under new ownership now!
The staff from Hairdo USA has taken over the salon as of May 2015.
Kimberly and Leslie are hair coloring experts and are very experienced in the business.

After seeing the $ 9.99 sign on the street, I told myself to might as well try it since I’m already across from it. I came inside the place and saw that it was empty. I thought it was just a weekday and usually, salons are not that busy. So I asked for a haircut and sat down on the chair. The lady that cut my hair seemed nice when she started talking to me. Then when she was about to finish, I saw some hair sticking out on one side so I told her, and she said she saw it too so I just let her be and cut it. She kept missing the hair I was talking about so I kept telling her that it’s still sticking out. She was getting so impatient and felt like she was rushing and put pressure on my head while trimming the side. I got irritated, but didn’t say anything. Then I told her to check the other side, and she said she did even when she didn’t. She was just giving me bad attitude and I can tell when people starts giving bad vibes to customers. So I just stopped asking and just said, «it’s fine.» I paid the $ 10 and didn’t give her any tip. Don’t be rushing when you’re cutting hair! This is the worst salon I’ve ever been in and definitely never going back. And I wouldn’t recommend it to anyone at all! If I could, I wouldn’t even give this place any star!

Beware of Cindy. She ripped off the right side of my eyebrow. There is only one row left. My left is perfect. On top of that when I asked her why did she do that, she says it was like that to begin With. Also she just wants to keep the client to herself probably, so she kept saying slowly wait for me I’ll be there in 5 min. When I asked about the eyebrow and lip cost she said $ 7 for both and while paying she charged $ 15 for both. I wonder if she even has a license. The reason I gave 2 star is because of Lorain and rose who were nice. Loraine said she also heard her say $ 7 and she was wondering how. And the manager rose refunded $ 8 of the 15 for the eyebrow. Also the manager asked her even if one side was smaller than the other, we would match that to the other side and not make it uneven like this.

NEVER EVER GO TO THIS PLACE!
I went there with my mother happily because I wanted to spend time with her, and get my eyebrows done. On the sign it said that eyebrow waxing was $ 8 and when I asked the lady behind the counter how much it would be to get both my lips and eyebrows done I was approached by one of the most ill-​mannered arrogant Asian lady with a thick accent who said, and i quote, «I tell you what I do you and you mom eyebrow and lip $ 7 each, total $ 14.» So even though her attitude was despicable we decided to get our eyebrows done. When we entered the room both of us told her that we wanted thick eyebrows, and clearly she did not listen because my mom came out with one eyebrow that was thick and the other that was literally a thin thin line that was barely there at all, and when we questioned the Asian lady, she said I did eyebrow perfect, perfect this how it supposed to be! Well… this was not the worst part, you know how she promised that the total would be $ 14, well she charged $ 30! NEVER EVER SHOULD ANYONE BE TREATED LIKE DIRT AND CHEATED OUT OF THEIR HARD EARNED MONEY. If I could give this place no stars then I would but I can not on Unilocal

The worst beauty salon in Tracy, CA, I wish to be out of business! The salon is not clean and are not professional, customer service is bad, I call to make an appointment, usually the one who answer on the phone there is Lorraine, she hang up on me twice pretend that she don’t hear me, a third time finally she talk with me and in our conversation she put me on hold without notice (probably was asking Rose if I can reschedule), I miss my appointment and I try to reschedule and she told me is not possible and are very busy, no customer show up in the time I was there, the true is they don’t want me to come again for any service because I pre-​paid already a certificate purchase from a vendor who knock at my door, big mistake:(The certificate included 4 visit: haircut, facial, hi lights & manicure or pedicure, I used only 2 times the certificate, haircut by Lorraine and pedicure by Rose, the polish is old and clumpy for sure expired long time ago. I will never go back again on this location, I learn my lesson and I advice for everyone out there to do the same. The name of this salon should be Ugly & Far from Beyond…:(eek!

For erasing my review I’ll just say again…
I’m gonna have to give this two stars… I also bought one of their saving cards which had quite a few goodies on it, I was excited to finally use it. So first booking the appointment was terrible, I’m usually able to book hair Apts within a day or two… I had to wait two weeks for this apt, then the receptionist also could not speak any English and then was very rude to me when I also asked to schedule color. She told me I have to schedule Apts separately for that to work, ridiculous! I’ve never had a problem scheduling a cut and color together. So I wait two weeks thinking this better be good. The place was deserted… One person in shop, why did I have to wait two weeks for an apt in the first place?!? Good can’t even describe it, it was MEDIOCRE. The shampooing/​rinsing lasted not even a minute. The cut was ok… she got my bangs right, but the length on one side was longer than the other… terrible! And on top of that I was promised a free drink with my cut… was never offered anything! I do not recommend this place at all. The good side my stylist was sweet, but overall quality of my experience. .Not happy. As mentioned by the reviews recently… even if you don’t like something and are losing money on your business, don’t turn out mediocre quality bc it will give even less business for you.

Worst place ever!!!
I also bought a card and I called to schedule all my apointments as soon as i told her that i had a card she started being Rude and I thought to myself what did I get my self into? Well went to my first apointment which was a pedicure went inside no one engnowleged that I was there for a good 2 minutes I lady even passed by me and didn’t even cross a word with me or made eye contact.
I thought Wow!!! OK they finally ask me to sit and offered me a coffee or water I said coffee well my coffee had hairs in it… (Gross!!)I thought I just won’t drink it… This was literally an express pedicure 15 minutes no scrubbing under my feet, 10 second massage, nail polishes were very old and clumpy… got done and a lady comes up to me and tells me that my second visit was canceled because I had already scheduled and never showed up (I only called once and scheduled all apointments) i showed her all my scheduled apointments she didn’t care… so I am thinking is this a scam?!# I said WHAT!!! She said sorry.
I am also losing money…
I was Blown away!!! I was so mad! This lady was making it up so I could loose an apointment. What kind of business does this!!!
No one should be scam like this!!#

Well if there was a 5 star for bad attitude they would definitely qualify for it. This was my first visit to this place after buying a savings card that they were advertising. First it was the scheduling of the appointments. I called to schedule an appointment and the lady told me once she realized I am scheduling using the savings card that they are busy and that they are booked for the next two months. I mentioned to her that the card was sold a couple of days before I called and that it expires in December. I then decided to head over there to see for myself the crazy busy place. When I got in there was no one. not even a single client so I decided to do the scheduling in person and again once she realized that I am using their savings card she was pissed and kept ranting that she is not making money and it was a scam. Never the less I was able to schedule an appointment along with my friend. The day of the appointment came and I was getting the hair treatment service which included: hair mask, blowout and style. After the treatment the lady goes you need to pay an extra 25 dollars for styling and when I showed her the card she was very rude and again mentioned that she is not making money.
All in all a very disappointing experience. The manager was telling me they got scammed by this marketing company and that these cards are way too many services for the price. I told her that we as customers were told one thing and to find out we did not even get half of the services promised.
I will never go back there again even if it was the last place in Tracy.
Bad service, Bad attitude.
They should not be in business.

This review is only for Rose. She gets 5 stars. She does a great job on my hair (pretty long, lots of layers), my husband’s hair and my little kids hair too.

worst hair experience ever. I had apt. with Rose for haircut and highlights, i wanted caramel lights and layers for my cut. when she got done i looked terrible, my hair was a combo of orange, caramel and brwn all over, as well as thin, thick lights, then she said she was going to add a toner which made them more orange. She told me to come back to get them fix which i did 2 days later which only completely damaged and dried my hair, and left me w/​no highlights. After paying $ 150 i walkd out crying. 1 week later i had to get a Hawaiian deep treatment to help revive my hair. I am currently working on reviving my hair.

All I can say about my experience here is that it was a complete NIGHTMARE! About a year and a half ago (when the shop was in the Safeway parking lot) I walked in and asked for a long length A Line cut and made sure to ask the stylist Rose, if she knew how to work with my type of hair and she assured me she did. My hair is very thick, course, poofy, and wavy so I didn’t want it short cause that would not work for me. Anyway she started chopping away while running her mouth with another male customer who walked in. Mid haircut she calls who I think was her manager and says, «I messed up.» Those are words I will never forget. So long story short the manager or who ever this other lady was, moves me to her chair and starts trying to correct the mistake but it was too late. Next thing I know I’m getting a short a-​line cute, clippers were busted out and the bottom of my hair was getting buzzed. I wanted to cry but what else could I do, it was too late? The worst part of it all was there was no apology and I was still expected to pay damn near $ 70 for a horrible haircut. Now after almost two years my hair has grown back and I finally found a place here in town that knows what the hell they are doing. Beauty and Beyond seems to be more for men, children, or simple short cuts. I’ve wanted to write a review for the longest time but never got around to it until today when I was looking through a coupon/​ad type book for businesses in Tracy and low and behold there is a picture of Rose all the bad memories came back. If you want a hack job for a hair cut go to her. It’s safe to say I’m traumatized by that experience.

When I come here I go to Angelica. She does an amazing job and is very attentive to my hair needs. You don’t know how much compliments I get for my hair. She done my make up, up dos, and cuts. I am sad to see her go from this place, but I know I’ll love her when I see her at the JCPennys at the mall in Tracy, CA

Angelica use to cut my hair in another salon and i was sad to see her leave. Once she told me she was working at Beauty and Beyond, i had to see her again! I have VERY long thick hair and many people freak out with the amount of hair i have, but she did a FANTASIC job.
I loved the fact that she was very attentive to my needs. I wanted a trim with lots of layers, and she gave me exactly what i wanted. I wish i lived closer so i can mantain my hair. But i will definetly be back for Angelica again: D

Went to the salon to color my roots black ($ 60) and get a few hilighted peekaboos ($ 25) before going on a trip out of state. Rose colored and foiled my hair, i waited 40 mins for the color to sink in and when she removed the foil and rinsed my hair I saw no peekaboos? She couldn’t even see it either, but she proceeded to tell me that it will lighten up as I continue to wash my hair. (WT?) A few days later on my trip, I notice that the color of my hair was dark brown and not black? Its been a week and I have still yet to see my peekaboos (washed hair daily) the only thing I do see if the color fading FAST… I don’t think Rose listens very well, all she says is she’s been doing this for «20 years and not to worry blah blah blah». I wasted my time and my money for something that I never got.
While I was out of state, my cousin went to Rose to get blonde highlights around her face… after the foil was removed, parts of her hair was ORANGE! And the blonde/​orange highlights were uneven in some parts. Rose also chopped the front of her hair soo uneven… it looked horrible!!! We call it a mushroom cause thats exactly what it looks like! My cousin had no choice but to color it black when she got home that night because she wasn’t going to go out in public the way her hair looked. The next day my cousin argued with Rose over the phone telling Rose how messed up her hair is and that she wanted a refund. Rose refused to give her a refund but told her to come back in and she’ll fix it. While I disagreed with my cousin to go back to her, my cousin went back because she wasn’t about to waste $ 85 bucks! Rose tried to fix what she messed up… unfortunately, processing my cousins hair twice, burned the crap out of the bangs that were highlighted. Now her hair still looks orange and blonde and BURNT!!! All Rose could say was «thats the best I can do». REALLY??? Now all my cousin can do is wait it out before she can go to a REAL stylist to fix what Rose did to her hair. NEVER AGAIN WILL WE GO BACK!!! Rose obviously does not know what the hell she’s doing!!! Don’t say I didn’t warn you…

I was scheduled for a trim and highlight appointment with Rose. When I walked in it took them 3 minutes of chatting before I was sat down. The salon, if you could call it that, was a wall with pieces of mirrors on it, cheap looking stands, and buckets on the floor where the stylists kept their tools.
Rose asked if I wanted lots of layers and I said NO, plain as day. She then proceeded to hack the back of my long hair into short layers. I was beyond livid and asked what she was doing. She claimed she asked me 4 times about cutting layers, which never happened, and that she has never had a problem in 20 years. Please keep in mind I just translated what she wanted to say as her English was terrible.
Needless to say I got up and left right away and found another salon in Livermore to fix the hack job I received there. You couldn’t pay me to go back there, even just to burn it down.

I went in for a perm, which was wonderfully done by Rose and found out that they also do facials. Vivianne gave me a facial that by far is the best facial I have ever had. Every aspect of this facial could not have been better. And the hand, arm, and shoulder massage was the best. I highly recommend Beauty and Beyond for all your hair and spa needs.
Cindy

I had to get a haircut at 9am and this was the only place open on Sunday. The stylists gave a very detailed haircut with very precised clean fade
Very awesome service!!!

Fast service, great cut, friendly atmosphere. I would go again for sure. The only negative was the credit card machine was down so I had to go to Safeway which was packed. Cindy (I think was her name, it was her last day there) was great. I was told it would be a 10 minute wait and waited less than 5. She totally listened to what I wanted and how I part my hair (I wanted it cut a certain way).
For a shampoo, trim including bangs, and style (long hair) came to $ 25, before tip.
FYI: they are moving and the signs say «on or around Aug 31^st» but they haven’t moved as of today 9÷4÷10.

Back this weekend to get my eyebrows done — lucky that Rose was there! As usual she did a fantastic job.
I also got my hair trimmed and layers added by Michelle, who is very friendly and good at what she does :)
I also asked Rose to assist me in getitng some hair products to keep my hair healthy and shiny and she recommended some very good products.
They have a sale going on right now for up to 15% off on product items.
Anothergood experience here thanks to Rose and Michelle!