Evans On the Common

Great selection of high end active wear .The prices are higher but worth it as the quality and customer service is superior. You will be hooked on this local gem!!!

It does not get better than Evans in the Common. I’ve been a customer for over 20 years and they’ve always had high quality footwear, clothing, sporting equipment, children’s items and gifts. The staff goes to great lengths to be helpful without being intrusive. This is definitely a favorite place to shop!

I’ve been a long time customer and really appreciate the selection, service, kindness and expertise that Evan’s offers. It’s like shopping with family, at least the family that you want to be around… ;-)

Huge fan of Evans! I’ve been buying shoes there for about 15 years. I recently had an exceptionally impressive customer service experience that reminded me I ought to create a review. I had a weird manufacturers defect with a high-​end sneaker several months after purchase. They took care of it no questions asked! No receipt asked for either. I ‘m sure they knew I was a regular customer, but still.
Not sure about all the shoe salespeople, but the ones I’ve always had know feet and their shoes inside and out. And they carry lots of wide widths in stock.
Yes, sometimes you have to wait a bit for a salesperson, but it’s well worth it. They will multi-​task when possible.
And yes, the prices are usually MSRP, but worth it for the superior expertise and service.
I would give 5-​stars if prices were more competitive, but OTOH I don’t begrudge the higher prices for the value received.

This is our new favorite place. Can’t believe we didn’t know about this place until now. What a great find! Huge fan of this place!
Excellent customer service! Talked to the owner for a long time. The selection of goods is amazing. We spent a lot of money here over the holidays.
Prices are moderate to ultra high-​end. But the quality of what you are buying seems to be extremely high, so you get what you pay for.

Horrible customer service. Walked in on Columbus Day before 5pm. Not all that crowded. Looked around in several areas — backpacks, clothing, shoes, tent. No one was tending the tent area (no problem, not interested in anything anyway).
When I got to the shoes, I spent some time looking at shoes and shoe inserts but no one asked if they could help me. There was a salesperson helping another woman try on shoes. Ok, but ya could have acknowledged my presence, yes? I decided I didn’t want anything bad enough to wait for her to finish and walked towards the front noticing at least one other salesperson in the area and someone at the front desk who was fiddling with some electronic device (texting perhaps?) and never even looked up to see me.
Would have been nice for someone in the entire store to say «hello», «can I help you?», «did you find everything you were looking for?», «have a good day»… something. but no, I came; I went; no one even noticed.
Hmm… they must do enough business not to need mine which seems surprising given the name brands they carry have retail prices and can be found at EMS and REI with sales galore. Just sayin’ that for a specialty shop, ya better have superior customer service and ya don’t.
As an update, the insulated winter women’s hiking boots I was looking for and no one waited on me or even acknowledged my existence for me to ask questions? Ordered online thru another merchant after doing extensive research online.

Accessible and very good customer service. The young woman in the shoe department helped my Mom try on approximately 1000 pairs of shoes until we found just the right pair. Talk about patience!
Evans has clothes, shoes, bags, jewelry, sale racks, and lots of cool stuff. I’m still thinking about a really pretty blouse and legging outfit that I wish I had grabbed when I was there. Too bad it’s so far away! I’m jealous of you if you live close enough to shop here.

Went in this store for the first time to use a gift certificate and was pleasantly surprised. Store was bigger and nicer than I expected. I bought a pair of Hoka running shoes which are really hard to find and Evans is the only retailer listed in MA. Very helpful staff.

Excellent customer service provided in a friendly atmosphere by knowledgable staff. Every single time without fail. Don’t forget to check the attic for sale items!