I have dealt with this Walmart since it opened. And thinking on some of the reviews I saw, I have had no real difficult times. I can find everything, and when they have clearances they put tables of items out, where you can see them as soon as you walk in. Prices are reasonable, and I like that they are GREAT about their return policy. No telling you that they return policy is on the other side of the sales receipt.(Irony of the other store, once you get the sales receipt rules — you already bought the item). But the best part of the store is the staff, they are always helpful, always say hi, and I ask if I need assistance. Lastly when my Smart TV went 3 weeks before it was to be off warranty, they did a great job, getting a repairman on site to fix it, and have it back up and running. My review is based on almost 20 years of dealing with the particular store. It has been a solid run.
Tricia B.
Classificação do local: 2 Goshen, CT
As Walmarts go there are better, and there are worse. This one is so cluttered it’s almost hard to move around. There’s random tables of clearance in the clothing section, displays in every walk-way. Either they aren’t aware of their actual square footage, or they just have a take no prisoners, «We’ll MAKE room» approach to display coordination. The parking lot is a nightmare in the winter. The potholes will swallow your front end. As of tonight, it’s paved over, but who knows how long it will hold up. Also, avoid like the plague on the weekends. The parking lot is packed, and it will take you half the day to check out. That being said, the employees really seem to try hard, and even though they must have to put up with so much between their management and their customers, they’re always friendly. I’ve never had a bad cashier there; the waits are circumstances beyond their control.
Heather C.
Classificação do local: 1 Naugatuck, CT
I hate Walmart and this particular store is one of the main reasons why. Always a zoo, always a picked over mess, and patronized by Torrington’s own finest candidates. Save yourself the headache and go to the next light. Target is worlds better.
R H.
Classificação do local: 5 Torrington, CT
This store is great! I have problems and fred the manager hooks u up. But really takes the cake is wheni bought a $ 300 pool and pump blows. Susan assistant manager as well as associates who bent over backwards to try to get me a pump and susan was actually gonna drive to another state to get the pump that walmart didnt have in stock!!! Thanx to her i got the pump and the family had a great 4th of july party and weekend in the pool.
Phil C.
Classificação do local: 1 Thomaston, CT
I bought a dirt cheap portable drill here for my daughter and probably not surprisingly it turned out to be useless. I blame myself and not Walmart for thinking I could get something for nothing. What I do fault Walmart for is their return policy. I had the complete drill, the box and the receipt and they would not accept the return because I didn’t have the one page owner’s manual. I thought it was a joke but it wasn’t. This is a return policy from the 1960’s, not 2013. Target will accept a return without the receipt or even the product. They understand it isn’t worth upsetting a customer who shops there. I use to shop at both Walmart and target but Walmart has just made shopping easier. And yes, all the rest of the negative comments about Walmart are true. And come to think if it, now I do blame them for selling a useless drill.
Vera L.
Classificação do local: 3 Brooklyn, NY
I really can’t compare Walmart to Target. Its so much more crowded and depressing. They both have basically the same things, but i feel that Walmart is just more of a crowded and yucky store. It’s just Ok, theres nothing i love about Walmart.
Lisa C.
Classificação do local: 3 Torrington, CT
I don’t live far from this Wal-Mart so I used to joke about how I pay their light bill. I only gave it 3 stars because of a couple reasons. The staff is usually really nice or really grumpy. I dare not ask anyone in electronics for help anymore because I always encounter a snotty remark. I use the photo kiosk, minding my p’s and q’s, print out my receipt, and then go about my shopping. The people who greet at the door are so friendly and helpful. Also, the front end where the cashiers ring out your order and very nice. Be prepared to squeeze through the isles. Since their addition of a grocery section,(which I was really happy about at first) it has become very hard to navigate through the isles with a cart. If you like crowds, go on a weekend. If you like the ease of shopping and not bumping into people left and right, go on a Saturday morning before 9:30am. Lastly, the parking lot has a lot of pot holes. In the winter there is usually a huge pot hole at the end of the parking lot that not even a pick up truck is safe from. I used to go to this Wal-Mart all the time, but because of these reasons I only go now to pick up a couple of items that I can’t find cheaper elsewhere. Postive side: Clothes are always at a great price and the quality is not bad. My boyfriend bought a suit for a funeral for about $ 50. He needed a suit quickly so he was really happy with the fit and how it looked. I like the new dresses and tank tops they came out for this season. All under $ 15. I think the design team stepped their game up. lol