C&G’s One Hour Heating & Air Conditioning

My husband and I contracted with Jay, one of the owners of C & G’s One Hour Heating and Air Conditioning, to install a number of complex heating and cooling systems in our newly purchased primary home. From day one, Jay was responsive, polite and knowledgeable. His proposal was detailed and thorough and included 3 options at various price points. We had many questions, and he always took the time to answer them, never pushing us in one direction or another. While deciding what would work best for us, the furnace in our weekend home died, and we had C & G replace that furnace immediately, as we were in the middle of a severe cold spell. Jay had Mark and Mike do the installation. They were a fantastic team, thorough, professional and easy to have in our home. The best part of their being on the job is that they noticed that the vents had been turned off in the bedrooms, and corrected the problem immediately. We had owned the home for 15 years, and always thought that the bedrooms were cold because of poor insulation in that part of the house. No longer do we need to supplement the heating system with electric space heaters — amazing! We had what we had always considered to be a good man servicing the furnace for 15 years, but he never noticed that the heat was turned off in the bedrooms.
Yesterday, C & G completed the installation of the system in our primary home, which took 6 days. We could not be more pleased both with our heating system, «our team», Mark and Mike, and the company that installed it. Thanks, Jay. We wouldn’t consider using anyone else for our heating and cooling needs!

Called them late last night when I got home to a hot house. I got a call back immediately and he tried to help me over the phone get it started. He was extremely nice, helpful and patient. Scheduled an appointment with them today, a very hot day again and I had time window of 12 to 2, but he arrived at 3:35. They stand by their motto even though I felt terrible for bringing it up since they must have been so busy. Very rare these days to have such incredible company like this! I highly recommend C&G, not only for standing by their motto, but for excellent service and super nice technicians. My AC is up and running again. Thank you!

Three years ago, my AC system wasn’t working. Well, it was sort of working– the thermostat worked, the outdoor condensing unit worked, air blew out of the vents, but it was just weak warm air. I called my local guy who said I needed refrigerant –so he added it twice. No help. I called another guy who said I needed a new motor which he replaced. No help. I was so frustrated because we were in a heat wave.
I talked to a buddy at work who recommended C&G. They came out fast. Their technician didn’t look outside the house like the other 2 yahoos did, he looked inside the house and found a clogged filter inside the air handler. Presto –that was all.
I signed up for my HVAC service with C&G immediately. I had an appointment with them today for my annual service– the time window was between 10:30 and 12:30. Guess who pulled into the driveway at 10:35?
Great service, a nice polite gent who was professional and thorough.
Thank you C&G !