Tradewinds Escrow

The bottom line: We were able to sign the loan documents to purchase our new home.
The nuts & bolts:
They seem to have the hardest time answering the phone. Calls seemed to always go to voicemail and if I did manage to talk to a person, they were too busy to talk to me and wanted to send me to voicemail.
They were rather slow to process my loan documents. It took them almost 2 days to be ready to schedule our signing. Maybe that’s a normal turn-​around-​time but my previous escrow experiences were much faster.
Once we were there, we were able to sign our documents without issue, but there was a dog there just running around, sniffing in peoples purses. Now I don’t really care, but it was a little weird.
Once our docs were signed, my lender had the hardest time getting them to accurately prepar the HUD sheet. It took 2 days of revisions to get it ready which delayed my ability to fund ontime.
All in all, it was a slow and frustrating process. Given the choice, I would pick a different company. Tradewinds was able to get it done, but it took longer than the customary time, and was entirely more difficult than it needed to be.

Debbie was awesome during my clients transaction. She isn’t the usual escrow officer I use since the sellers got to choose, but I was very pleased and would use her again! She was very accommodating and patient with my elderly clients. Thanks so much!

Recently purchased a home and had the pleasure of working with this escrow company. I am a first time home buyer and really did not know what to expect… That being said, Debbie made the entire escrow process so clear and easy for me.
First of all, she is on top of her game. Even when I had questions in the late evening she would respond quickly, and made sure I got the information I needed. There were many instances where I needed to push paperwork through on a tight deadline, and she made sure to update me periodically on her work and stayed after hours to get it complete on time. Even when she was out of the office for a day, another representative was there to help me and knew exactly what was going on.
Secondly, her professionalism and organization = awesome. Nothing was missing from the loan docs, everything was thoroughly explained to me, etc. etc.
Lastly, she’s so nice! Her customer service was spot on and it balanced out all of headaches I got with the underwriter/​lender.
I really have no complaints about working with Tradewinds Escrow and highly recommend this company to others.

Dealt with this escrow company recently when selling my house. Was actually the buyer’s choice not mine. Escrow went fairly smoothly, so that’s what matters most, but this company’s fees were higher than some others, and they also added on a lot of junk fees which they were not willing to refund.