Ruby Jewelry

I have been coming here to get the batteries on my watches replaced and fix any broken jewelry for over 9 years. I have a crazy amount of watches, nothing fancy. I just love watches. They only charge me $ 5 to replace the battery! And from time to time they have also fixed my jewelry. I have a two year old boy and he has broken his bracelet and my necklace twice! I have never had any issues with them damaging any of my property. I have also purchased a few silver rings from them. Prices have always been great. Friendly owners.

I have a sizable collection of high end watches and Jimmy has been doing most of the service on them for years. Sometimes on my Omega or Rolex pieces, he has them sent out, but at a notable premium. He (and his wife Ruth) are such a pleasure to do business with! Jimmy does most of my simple repairs (bands, batteries etc) right on the spot. The prices for these simple «fixes» are usually just $ 5-​$ 15 and up depending on the service. If you need a quick battery or band change he’s quick and almost always in that 5 – 15 range. I can’t see a reason to go anywhere else for my frequent watch needs. He also does all of my wife’s jewelry resizing, stone setting etc. She also likes them very much! They always ask me to say Hi to my wife when I go alone. Friendly folks, good work and excellent pricing is how Ruby jewelry rolls! Sometimes, while there, I get a quick visit with their lovely son Michael! HI MICHAEL!

I can’t say enough nice things about this place. I have used their repair services, have had them custom make a ring, re-​size watch bands and replace batteries as well as making purchases. Very fast and straight forward, no problems whatsoever. I had inherited a beaded necklace that I brought in to have re-​strung. When I picked it up I wasn’t thrilled with the clasp. They insisted that they do it again to my liking, no extra charge and very, very nice about it since it was my miscommunication when I dropped it off. I also took a design to them for a ring that I wanted made. They did it to the EXACT specifications and with a very reasonable turn around time. They are my go to local jeweler. Way easier than driving into LA!

I brought a watch here for a battery replacement and got the watch back with horrible scratches completely covering the glass face of the watch. When I confronted them about it, they just said, «It was like that when you brought it in.» wtf!!! they just shrugged and that was it. I wish I had taken a photo of the before so I could prove it. Now it’s totally unwearable. Fortunately it wasn’t an expensive watch, but still, what a horrible experience.

I took my watch in to have the battery replaced and the guy working there proceeded to deeply scratch the back of my watch as he tried to open it. He was ultimately unable to open it, and when I demanded he return my watch to me before any more damage could be done, he refused, saying he would «fix» it. I demanded he return the watch immediately, but he still went about grinding/​buffing the back to remove the deep grooves. I would not take anything here to be fixed, nor will I ever purchase from this store again.

My husband broke the band on his watch and he lost a few essential pieces to the band as well. I started searching around for a decent watch repair shop and this place was recommended to me by a coworker. I stopped in after work one evening and I’m so glad I did! I was immediately greeted by all of the workers. Everyone there is so warm and friendly! I talked to a man who I think was the owner. He was able to diagnose the issue quickly and ordered the special parts needed to fix my husbands watch. It was repaired in 2 days and it looks as good as new! Very reasonable price too! I’ll definitely keep coming back!

After going here more and more, I’ve lower quality experiences. They quoted me one price to repair a watch, then called later and upped the quote, then when I came to pick up they upped the quote again. It basically tripled in that time, just to replace a cheap japanese movement.
Also, their battery replacement costs have been going up as well. Probably better places to go now where they won’t jerk you around as much. The woman seems to try to milk you for as much as she can, whereas the man is somewhat more reasonable, but will sometimes succumb to pressure to charge more than is needed.

My watch ran out of batteries and I was driving around when I looked these guys up. I called at 5:45 and told them I was on my way. The owner with an accent waited for me to get there, even though I got there after their closing time. They chanaged my batteries-​cleaned my watch– was very accomadating. Excellent price and service.

Was trying to find someone to fix an old (wind up) watch, they fixed it for $ 60. Plus if you like something in the store, you can bargain. I had a watch battery put in my bongo watch for $ 4.95.
Also you can take your pieces there & they can tell you what it is worth. They also have an eclectic array of items.
Princess Andie TM

Good convenient place to get your watch battery changed or your watch repaired. A change of watch battery will cost you about $ 4.99. We came here once to get a watch repaired (well not really a «repair repair»…basically the watch was too big for my mom’s wrist and so we needed them to remove some of the links. This cost about $ 7.
They change the batteries pretty quick and the removal of the watch links is quick too. You can definitely wait and you’ll have your watch in a couple of minutes. It is quick, fast and convenient.