On-Time Plumbing And Rooter

Had them come out 3 times already. Drain cleaning is cheap. The other stuff costs a bit more. Got new stems and handles for my bathtub and a new hose bib for my water hose. Gonna have to call them again for the new gas leak problem. If it works out and I pick out these guys on the gas leak repair problem I will leave another review

We had a Problem with the Garbage Disposal and the Kitchen Sink was FULL of water and My roommate had a Handyman come out (took several hours to show up) and Before He Did anything He started tellin Us that We Needed a New Garbage Disposal and Quoted a Ridiculous Price and Never even Tried to Get the water in the sink to go down, He just used a bucket and scooped some of the water out and kept Insisting on Selling us a New Disposal… When We said We need to think about it He Left Mad… We Called On Time Plumbing and The Guy Showed Up within a Short time and Got The Garbage Disposal Working again
@ a Fraction of what That other Guy wanted… We’ll Be Sure To Use They’re Service Again If We Ever Need To!!! The Guy Left Us a Refrigerator Magnet that has Their Business Card Printed On It… Good Job and Friendly Service @ a Fair Price

It was a Saturday, and the water in my kitchen sink would not go down. My landlord usually could unclog it with his two helpers but not on the weekend. I called my landlord and he gave me the phone number of On-​Time Plumbing and Rooter. I called them and to my surprise they said they would send someone out soon. Someone came (don’t know his name). He immediately started to get upset and irritated when he found this was not just a simple 5 minute job. He said he had to get to Beverly Hills and really didn’t have time for this. He had to bring in the larger snake and another guy came in –guess he had been sitting in the truck. Still the sink would not unclog. He went under the sink and looked under the apartment house-​crawl space. He said the snake could not get past an old pipe under the building that had to be replaced. This all took about an hour. I called my landlord and had him speak with this guy. The guy explained all this to him. I was charged $ 40 (senior rate) and they left without fixing the problem. They said the landlord should call them on Monday to do the bigger job under the building and they would credit the $ 40. Well, my landlord showed up Monday with his two guys (not plumbers). They cleared my sink in about 20 minutes. I called On-​Time Plumbing to ask for my money back. The guy said he wanted to talk with my landlord. I said no… I just want my money back. Then I texted the guy and he never answered me back.
As a small business owner, it is super important to please the customer no matter what, so you get a good recommendation. Word of mouth is one of the most important forms of increasing your business when you are small. They didn’t care.
BEWARE — DO NOT USE THIS PLUMBER!!! EVEN IF YOU CAN’T FIND ANYONE ELSE.

fast cheap honest and effective