Michael Kors

Pasha is amazing!!! I just stopped in the store to ask about a skirt I saw in the window. I had no intention of purchasing anything and I left with 7 items that will mix and match to make several outfits that will be perfect for work, casual, and events. She is a style expert and I was treated like I was a V.I.P client in Beverly Hills. She gives outstanding customer service, knows her products and styling. I will be back to see her in the future. I truly had fun and learned tips and tricks to use on my new and existing wardrobe thanks to Pasha. The store was clean, and the staff were all very friendly, upbeat, and helpful. I have never been so impressed with customer service as I was in this store. They truly made me a fan of Michael Kors and this location. Book an appointment with Pasha — This young woman knows what she is doing and will make you a fan if you aren’t already. Thanks!!!

Aaron, the manager, is amazing! I have never been to the store but after calling 4 different Michael Kors stores in the area for a certain bag that was out of stock everywhere, Aaron found it for me in Las Vegas. Yay!!! I mean, what great customer service. He was so awesome, he was the first to offer to try and find it for me at another location. Now, the handbag is being shipped to me and it was on sale. Bonus! He was professional and went above and beyond. I will now drive from Long Beach to shop at this store for any Michael Kors products. Thanks again AARON, YOU ARE THE BEST!

So this is the first time I’ve been compelled to write a review but anytime a person makes me what to spend my money that’s a gift! Every time I set foot into the Michael Kors store in Del Amo Mall I am greeted by Aaron Briscoe. You would think I was talking to a family memeber. He asks how we’ve been (because normally I go in with my daughter). He remembers events in our lives, like today he said to my daughter «how was prom? » On top of all of this he is very knowledgeable about the product. He has a great eye for fashion and he knows what you are looking for before you do. He is the best!!! I have made 3 purchases there and I will be back. Kudos to Aaron!!!

JUSTIN IS THE BEST he is so sweet and informative I first checked out the new store for a gift for my best friend and due to the amazing customer service I decided to go back when it was time to treat myself! Justin remembered me and he let me know about the Mother’s Day promotion which saved me a lot of money and got me the backpack I’ve been dreaming about for awhile. He is my go to for Michael kors information and a great representation of the brand. For a world where customer service is dead this spot really makes me appreciate the quality of a great sales representative. Thanks Justin I WILL BE BACK!!!

Have been to Michael kors Del Amo today.
I and my wife liked a handbag and we asked the sales women to get new piece. she fetched a new one from the stock room and kept in billing section.
In the meanwhile she gave a form to fill up and i was filling it and gave it to the cashier women there.
I was standing there for 10 minutes and not even a single cashier called me and infact ignored completely. one of the sales guys told me i will be next once the other guy is done who was already behind me
I got completely pissed off about this disgusting behavior from the MK sales persons. i was trying to go out. but one of the cashiers called and told sorry and she will assist me
It was a very bad experience. will never return to this store.

I went out on my anniversary last night wearing a black dress and the dress completely stained my skin and my beautiful light pink cross body Michael Kors purse. I have only had it about 3 weeks. I took it in today to the store to see if they could clean it. They said that this usually doesn’t happen and to my surprise gave me a BRAND NEW ONE!!! Gabby was such a huge help and they provided amazing customer service. I bought the rain and stain repellent. I definitely recommend buying it when you buy your purse there. I will always buy my purses and wallets here! Thank you so much Gabby.

I went to this store a few months ago when the mall finished renovating. I remember my mom looking at a purse and I promised I’d get it for her for Christmas.
It’s time for Christmas shopping and I was bummed out to find the item sold out at this location. Two of their employees looked in the computer for another location that might have this purse. Just when I was starting to lose hope in finding the bag, the store manager, Chelsea, took over and found one at the Michael Kors in Valencia.
Chelsea’s customer service is top notch! I’m a man in search for a great deal, and not only was she knowledgeable about the promotion on this specific bag, but she assured me she’d find one and have it at my doorstep before Christmas for free without paying extra for 2 day shipping. And guess what? She delivered! One of her employees suggest it would take 5 – 7 business days. But, it coming from Valencia, Chelsea didn’t think it was necessary to pay extra for 2 day shipping because she would request for the Valencia store to ship next morning.
Ordered Thursday night, shipped Friday morning, and a smile on my mother’s face Saturday afternoon.

after walking out of kate spade worst customer service i decided to go into Michael Kors since i was looking to purchase a new purse it was black friday well what was left of it i wanted to know if they had any sales going on so i walked up to one of the associates and omg Patrick was awesome hes one of the managers he made my shopping experience awesome super friendly excellent customer service made me feel like we where friends for years everyone their is awesome but he just made up for the bad experience i received at kate spade he even gave me his number so i could call him if i had any questions on how to clean my new bag

I needed to purchase a bag for my mom’s bday. The new wing at this mall just opened and it’s super chic. Not only did they help me find a perfect one, I got the matching wallet on sale and a watch for me. I LOVE this store! And it’s HUGE! I’ll be back for the holidays, the staff here is super attentive and so sweet. Ask for Aaron.