Gentle Touch Spa

This is a quote from the salon owner:
«Good morning this is Maritza from gentle touch spa to confirm your appt at 9:10 please let me know if you are coming otherwise your appt will be cancelled.»
I made an appointment with the owner, Maritza (who was going to do the service) less than 24 hours prior to my appointment meaning I spoke to her directly at 2pm on Saturday, June 18, 2016. My appointment was made for Sunday, June 19 at 9:10am, THE FOLLOWING DAY.
I was at the salon exactly at 9:10am and the door was locked so I called. This is a quote:
«I called you and texted you this morning you didn’t call back. I thought you cancelled. Sunday like this (whatever that means) people tend to no show all the time. That is why I called to make sure you are coming. No problem, no problem. I will be there in few minutes.»
She totally stereo-​typed a new client. She also didn’t properly apologized after making me wait there for 20 minutes in 100 degree weather. Instead she said,
«Sorry. You know how it is. People tend to cancel on Sundays. Especially if it’s new client.»
I don’t know how it is, really.

I came here to have my lashes done for my Birthday. I was a little skeptical since some reviews were not good but I decided to give them a chance since then are local and I need someone local so I can maintain my lashes. I love how my lashes came out I’m on day 3 with them and they still look amazing which again I was worried since some reviews said after day 2 they didn’t have much lashes left. So far I’m impressed and will be coming back to get my refill in 2 weeks and I have already refereed a few friends.

Very sweet staff, amazing results. She was very gentle on my which I was thankful for, It was my first time getting my lashes done and she was very patient with me. She was very thorough and didn’t skimp. Loved the atmosphere, very calming and relaxing!

Last minute plans led to this last minute salon. By far one of the biggest mistake I have made. At this point iv been to so many lash salons that I’ve seen it all but this one beat all of them. From the burning glue in my eyes and Martha not doing anything to help all she said was it will go away as your eyes are closed. I’m sorry what?! Burning glue in the eye does not just go away, not even a mini fan to soothe it until she was done she turned on the fan. Man when I first met Martha she looked really nice and is really nice but I’ve never felt such an eye burn that I had to get my eyes check after my trip.
Anywho moving forward with my touch up. The final result? From far they looked nice but up close you could see that lashes were glued together ALL OVER. When I say all over I mean all over the lashes and eye lid that it left me a red scar from the glue and lash. So sad. Multiple lashes were glued on top of each other that you could feel he heaviness of the eyes. I’m not going to lie but it hurt. Never have I felt such heavy lashes and it was all because I was so jammed packed with glue that the my eye doctor told me I had to take them out as they were improperly put and glue was all over my eyelid and all lashes synthetic and natural. So many fell out and I still feel the pain in my eyes. Not worth the money. I think My journey of trying to try different salons is coming to an end after the damage this place has done to not only my lashes but my eye. Here’s a picture of my natural lashes and 3 other lashes glued on it. No this was not my previous girl as she is the best in the game this was all Martha’s doing. *tear

This lady really doesn’t want business because I made an appointment for 11am and arrived at 1053am. The hours say the salon should be open by 10am. Anyway she called at 1105 am saying I have an appointment. Excuse you mam but I arrived on time and your doors were still locked. Do not call me to remind me of my appointment when I arrived promptly thank you. I will take my business and money somewhere much more appreciated.

It’s been a very long time since I got eyelash extensions, I don’t particularly enjoy the procedure so I don’t get it often.
The lady worked on my lashes about an hour and half, I chose more natural length, I wouldn’t want my lashes to look too fake. The glue was burning my eyes, especially my left eye. Guess I am just too sensitive, but it passed eventually, phew, I really hated that part every time I get eyelash extensions!
Turned out she did a great job, my lashes look much longer but still natural looking, very pretty! For $ 150, it was worth it, I will be back for retouching every 2 or 3 weeks for sure!

This is a business run by a mother and daughter team both Maritza & Elizabeth are amazing. I have been coming to them for a couple of years now.

The owner Maritsa assisted another girl in doing my eyelashes, which cost 125.00 and took them 2 hours which they didn’t even finish due to me having to finally ask them to stop so I could leave and make it to my birthday dinner. Later that night my eyes became very red and itchy, I waited to see if it would go away, which it didn’t two days later I call her and inform her what happened. She offered no refund of any kind. She said this happens sometimes. She argued that it’s me and my sensitive eyes instead of owning the fact that she put a less then product on her customers. Eyes are sensitive, it is not the first time I had the service done just the first time I went to this establishment due to the fact my normal place Blossom Beauty Lounge in redondo beach was booked that day. Also at blossom its way nicer inside they charge 25.00 less and your by the beach! Plus they use quality products! No allergy reaction there! And the set takes them only 1 hour! Cammy the owner is always humble always sweet. That’s how a good business thrives hence why they are so booked. Never returning to the harsh touch shitty products spa again!

I’ve been going to Maritza for lash extensions for over a year and a half. From day one she has done a beautiful job. Maritza is an expert and is wonderful at what she does. My lashes are full, beautiful, and natural looking. I’m constantly getting compliments. For me lash extensions are a luxury because of the price but this is one luxury I can not live without and one that is WORTH EVERY PENNY. She might be a bit more expensive than other salons but it’s because she is an experience expert; «you get what you pay for». I never have to wait for her and she offers excellent customer service. I would highly recommend Gentle Touch Spa.

She did a great job for my wedding and has a very pleasant personality. My eyes were sensitive and dry so they were red for a few days, but her work was well done. I would definitely recommend her to my friends.

Maritza is wonderful. Does a great job and is a pleasure to deal with. I highly recommend this shop!

I’m in love! I’ve been to several different lash places and nail salons that claim to know how to place extensions but no one here in the South Bay has been as detailed as Maritza. She takes her time and when I’m done I love the way my lashes look! I’ve never gotten so many compliments! She’s amazing at what she does and has won me over!

BEST lashes ever! Maritza is a perfectionist and my lashes look so natural. I love it! No complaints whatsoever. I look forward to being here every two weeks. It’s such a relaxing atmosphere!

After sometime of last coming here, I have to update my review.
I stopped coming here because after my package of so many touch ups, I felt that I was getting a little ripped off. Trust me when I say that I miss my lashes but I don’t miss dishing out so much money.
When looking back, I had came back for every touch up possible. I obviously wanted to get the bang for my buck so I decided to wait about 10 days or more. Whenever I came in, I always had to pay more in addition to whatever I had originally paid for getting a package. So my advice to new customers is do not buy any package. Just pay up front when you get your services.
One downer is that you, as a customer, can’t really decide or know what you need. Sometimes, I felt that I needed a fill but Maritza would inform me that I would need more for the fuller look that she really believed in. So while I thought that a $ 50 fill would do the job, I’d often have to pay about $ 75 or more. Personally, I like knowing what I am paying or about what I am paying. I would lay down for her to fill my lashes and she would tell me that it was going to be more than expected. I have to admit, she worked with me sometimes but even so, I felt that it was too much for the product.
To top it off, there really isn’t a guarantee to how long these lashes will last. For some, it will be about a week, others even longer but for me, it was about a week until I needed to get a fill. This was the biggest concern for me. I would come in and each and every time, we would talk about how I take care of my lashes, what is going on to change the length of how long they were staying, etc. Each time, nothing was really said to be the reason for why my lashes didn’t last that long. We even tried making the lashes shorter, thinking that my lashes weren’t strong enough. This didn’t change much.
Overall, I liked coming here but I have to say that there are some pros and cons. I want to be completely honest for new customers. I loved my lashes and she definitely informed me of the differences, scams and what not but I feel that there should be a set price for a fill. For instance, 25 individuals for $ 50 then if a person wanted more lashes, then it would require more money. Just saying…

If you love a perfectionist, who’s also sweet, then you have to go to Maritza. She did renewed my faith in eyelash extensions. I went to her to have my lashes redone after practically all of them (which wasn’t much, in the first place) fell out, and in a weeks’ time. After she did my lashes, they were full, beautiful, and natural looking.
I also love that her business is close to me.
Can’t wait to go back again.

If you WANT NATURAL, FEATHER LIGHT, LONG, CURLY lashes than this place is for you!
I’ve gotten my lashes done at various places but I MUST say. if this place wasn’t so pricey I WOULD be a REGULAR!
very NICE owner.
but about $ 220 for take-​off and full set… Ouch!

Maritza is AMAZINGLY WONDERFUL!!!
I went to her after reading all the great reviews on Unilocal… She is wonderful. I wanted to get lash extensions done. As it it turned out, my lashes were really damaged since I had went somewhere else previously and their «eyelash extensions» pulled out my natural lashes! :’(
So I have gaps in my lashes… Maritza could have EASILY done the lashes for me, charged me full price and sent me on my way… But she didn’t… She cares enough about her clients that she explained the lash growth process to me and even applied a few lashes for me. So now I look like have lashes! :) Gonna go back for re-​touch & hopefully by then my natural lashes will have grown in the empty gaps and I can get a full set of lashes… I’m DEFINITELY recommending her to anyone I know who needs lashes done! She makes you feel so comfortable during the process and she is so very kind…
She also does facial & massage so I’ll for sure be going to her!
FYI: she isn’t on Torrance Blvd anymore… She’s in Downtown Torrance off of Cabrillo between Carson St & Torrance Blvd 2 doors down from the laundromat… It’s in the process of being remodeled so expect that… I can’t wait to see the new place!
GO TO HER! SHE WILL DO WONDERS FOR YOU!!! Trust me, she will NOT disappoint!
A+++++++++++++++++

Don’t be fooled by others… if you are looking for fabulous and gorgeous yet amazingly natural looking lashes don’t look else where.
I love my new long lashes thanks to Maritza, she is amazing with her work, she takes her time to assure every lash is placed in a right spot.
Keep that in mind initial set takes around 130 to 2 hours… however the setting is so relaxing. Dim light… gentle music with soothing sound of waterfall while wrapped in a blanket puts me in even better mood.
Im glad I found Maritza and I recommend her highly…

Know when you are going to Gentle Touch Spa you are in good hands. I have been going for a solid year and I have no idea why i haven’t reviewed my bi-​weekly oasis here on Unilocal. Perhaps, I was trying to keep this place a secret… Perhaps this «shangri-​la» (tucked away in Headlines Salon) has helped restore my zen and I had become selfish and didnt want to share my Goddess of ‘zenergy’ (Maritza) with anyone! (yes, I know, bad me.)
You will see for yourself, Maritza’s positive energy and energetic personality is contagious and empowering. In addition to the positive feeling and grace Maritza exudes, she uses the elements such as the sound of water and gentle natural music to extract our crazy lives out of us and RELAX!!! The lights down low, rich ruby colors drape along the walls — almost a Moroccon nights feeling.
Initially, I came for my dull lashes. Maritza consulted me with the «look» I wanted — for athletic/​natural to drag lashes — she can really put it on. Unlike most places that count the number of lashes applied, she will apply individual lashes with a steady hand and help you get the fluttery image you want to achieve. When she was done with her magic (about an hour) my eyes just popped, natural, soft and wow!!!
Now, every few weeks I return to Maritza to not just get a fill or a facial, but to recharge. It seems that her ‘Gentle Touch’ literally soothes my soul and calms me after a long day’s work. Over the past year, it’s not uncommon that I fall asleep while she is doing my lash application.
Maritza is certainly passionate about pampering us humans — I know both men and women go to see her. If I can provide any advice to my fellow Unilocaler’s it is: Make the time. For a moment, treat yourself — You owe it to yourself to be pampered, you’re worth it — I owe it to myself, I’m worth it.

Not thinking I would be able to make a last minute facial appointment, I gladly was mistaken. Just as I walked in I was pleasantly greeted. The ambience in the facial room is excellent. The room is a portal to a rustic Guadalajara abode filled with soothing music and calming décor.
The facial matched the ambience. Maritza was able to thoroughly review my skin type and conditions to help me choose the ideal facial. I ended up getting a European facial with a pumpkin peel. My skin looked ten times better. It was clearer and cleaner than ever before. In addition to the facial, Maritza helped me develop a better skin care régime to continue at home. She provided all these services at a reasonable price.
I will definitely come back.