Corky’s Pest Control Inc

We have had Corkys as our regular pest maintenance company for quite a while. They came every 6 weeks for years. As far as my husband knew, they were only using natural, organic oils. But when I got pregnant, I wanted to double check. So we called them and were told that yes, only a product of essential oils, called Ecovia, was being sprayed on our property. We also told them in this phone call that I was pregnant. Cut to two months later, we get a «what we did today» sheet and it included use of a pesticide. Of course we were not happy. We called them and asked how this could happen. They said that the technicians sometimes change what is being sprayed as they see fit. We couldn’t understand still how this could happen after we had just confirmed that they were only spraying organic oils and informed them of my pregnancy only two months earlier.
But, we decided to give them another chance. To make a long story short, on two more occasions over the past two years (that we know of), they reverted back to the pesticide, despite continued reassurance that only natural oils would be sprayed.
Additionally, we had a rat problem in the attic of our rental unit. Instead of offering a solution that most effective companies have, their solution was bait traps. We were only supposed to be signed up for a three week period with a reevaluation, but instead they automatically put us on a service plan that basically just included putting more poison into the traps, which was completely ineffective against the infestation. What I now know from dealing with other companies, is that they should have done a clean up and seal of the attic and set traps to be sure everything was out. Instead they quietly kept us on this ineffective plan for five weeks. Totally unnecessary and a huge waste of money.
I usually only write reviews when I think a company is great. But the customer service here was so out of touch that I felt I needed to share.
As far as the effectiveness of the essential oil spray when they were properly using it, that was the one bright spot, hence the two stars. We never really had a problem with small bug infestations, other than cockroaches, which we also hired them to deal with and of course the roaches came back two months later. Their roach service is only guaranteed for a few weeks. What they should have done, and I have since learned, is point out why we might have a problem with roaches (blocked gutters, branches overhanging, neighbor with chickens). But instead they quietly took our money and did a temporary fix for a problem that had deeper roots.
Needless to say, we canceled our service with them after being fed up by mistake after mistake and questionable service practices.

Cxxx

We don’t have ants anymore! Jerry has taken care of our property for about 9 months and we couldn’t be happier. I’ve recommended Corky’s to a neighbor and her ants are now gone. Our church was using another company and still found ants on the property. They called Corky’s and now those ants are gone too! Very pleased!

Corky’s Pest Control Service has got to be the very best in exterminating any pests!
The servicemen are trained and educated in this field. I am always 110% satisfied
with their service and how they wipe out the problem once and for all. Whether it be,
monthly service (which I recommend for piece of mind) or just a one time call,
you can’t go wrong, Corky’s is your company to call.
I have been technician, Juan T., is knowledgeable, courteous and a pleasure to
do business with. He’s an excellent representative for Corky’s.
Thanks Corky’s, You’re The Best.

Ok first off, we hired Corky’s to spray for ants. They came, did their work, and left. 2 days later, no more ants (the house was INFESTED, so we were impressed).
Then comes the bad part. 2 weeks pass, we return home and find a flyer hanging on our door handle. They came to spray again, unknown to us, and automatically charged our credit card! We called to complain, asked to be removed from their lists and no longer visited. Thought that would be the last time we heard from them… Boy were we wrong
2 more times, once 2 months later and another 3 months, they showed up when we weren’t home, sprayed, & charged $ 80… All without approval & after calling and «trying to» cancel service EVERYTIME.
RIDICULOUS that it’s so difficult to cancel service. Horrible customer service! DO NOT use Corky’s unless you want to be take advantage of!

I have been using Corky’s Pest Control for years, they spray my yard every 6 weeks using organic and safe sprays. Since I’ve had them, I’ve never had an ant problem and they recently rid my yard of fleas due to the many squirrels in my neighborhood and yard. I especially appreciate my service specialist, Bernard Gomez, he is so thoughtful and works hard to ensure that I’m happy. The first spray for the fleas didn’t completely kill them and they came out and resprayed my yard at no charge. This is a wonderful, ethical company and I’m so happy to use their service. They always make sure they hire wonderful people. I highly recommend them!!!

CUSTOMERS BEWARE. One of the worst companies I have ever dealt with. Called to make an appt, they never showed up, told me they were lost and had to come back another day (after waiting at home ALL DAY LONG). Then they come out a 3^rd time without any authorization and they charge me! Maria Lopez (manager) is completely unprofessional and won’t even get on the phone with me to talk about this problem.
Don’t waste your time with this company. They are HORRIBLE.

I scheduled them to come out today (Thursday) between 8 – 10 in the morning. They said my dogs had to be gone for 4 hours. So I brought my dogs into work (which is a no-​no) but what am I supposed to do with my dogs for 4 hours while I’m at work? Then I had to schedule for my mom to be there to let them in and lock up behind them. My mom is sitting there waiting, my dogs are not happy at my office. It’s 9 and I call to see if they’re going to be there soon. The girl on the phone says I’m scheduled from 3 – 6. There’s no way I would have made that appointment since I have another appt today at 4:30. SO UNPROFESSIONAL. They should email you a confirmation or at least call the day before to confirm. Don’t they understand how hard it is for people to schedule their days only to be messed up by them???

I have Corky’s Pest Control come out every quarter. I am scared of bugs, spiders, etc. They do a GREAT job at maintenance since I never see anything. However, now i have this horrendous smell and I’ve narrowed it down to under the house! I called Corky’s and they send Juan Navarro. This man is amazing! He went under the house and cleaned up. He figured out the rodent is in-​between the walls and he couldn’t get to it — he was able to get the smell to go away by putting these balloons. He gave me a recommendation and now i have added the rodent set-​up I never want to see a rodent, spider or cockroach and now I never have to because of Corky’s THANK YOU

Great pest control company. I have a contract with them. Prices are fair and reasonable. I have no issues with any bugs. Louis CP 70 is a great, polite and thorough technician. (Meyer#78)

Daniel Ramos on truck CP 19 is my Diamond Bar Technician. Daniel is the most courteous guy, is neat, does an excellent job, is knowledgable, and provides an effective service. I am very pleased with Daniel and hope that he will be the one to give us the continued professional service. Rich & Bonnie

I’ve read some bad reviews about Corky’s Pest Control and I have to say I disagree. They have been our pest control company for 14 years in La Verne and I’ve never had a bad experience. Juan Navarro has been servicing our area for the last few years. He is always here on the time specified, always in a good mood and never fails to ask if I’ve had any problems. I live in a mobile home and Corky’s services most of the homes in our park. Juan does his job and does it right.

The reason for 3 stars is the avg of what you get: customer service in appt booking is hit or miss– usually rude, impatient and condescending. I would give that only 1 – 2 stars.
However, my technician Bernard is great. Every time he services my property I notice a difference. Almost no bugs. He is very kind and listens to what details about my property are of importance. I will give him 5 stars. Jesse is also good, as he is the only other tech I will deal with now. Those two are the only reason I haven’t cancelled my service.
From the beginning, I had Bernard, and all was great. Spiders disappeared. Then they started sending a few other techs randomly if he wasn’t available, they did less than quality spraying, and sure enough I had brown/​black widow spiders coming out again. (which are prevalent in L.A., you have to stay on top of it and spray thoroughly.) I called in, explained it was like no one even came and was unacceptable, (to which once they did send Bernard to re-​do it another day), and I had it put in my account notes that I ONLY accept Bernard to come. Because he knows my property, does great job etc… They assured me it will definitely only be him and said no problem… Ya Blah blah. Fast forward to now, and every month since, I always have to ask who is coming. (bc multiple times now it’s still been someone else!). I have said I would wait days for him to be available, I’ve talked to «managers» even, I’ve called and complained every time they tried to send someone else –bc we already agreed on this! Multiple times!!! They act confused, annoyed, impatient, and downright rude when I call/​upset bc they aren’t holding up their end of the deal. I was told last month Bernard was no longer doing my route, he could no way ever come, and Jesse was my route/​new guy… he was very nice, he listened and did a thorough good job, (and he had told me Bernard trained him), so I tried him out, and now, I will also allow him as well.
This month they called to confirm my appt and told me it’s Bernard!?? (Fine, great, but I thought he was forever unavailable to me??) either way, I will let ONLY those 2 guys service my yard from now on. and that’s it. I will refuse service from anyone else, and if either of them can’t, then I told them I will cancel service. I don’t appreciate telling me one thing and it’s a completely different story every single month. I don’t have time to hand hold someone to do their job correctly. Do what you say you are going to do! That said, I have had one or 2 good experiences w/​one appt maker. I should start taking names. I will also say that I like the fact you receive a reminder card in the mail, and the fact my tech calls to tell me (the day of) when he’s almost there.

BUYER BEWARE
We hired Corky’s to come out and help us get rid of gophers in our front yard. The guy showed up, put four smoke bombs down gopher holes and charged us $ 150. RIP OFF. When I called to complain, they told me that they had performed the service well, and that was it.
If you have gophers, go out and spend $ 5 on smoke bombs, put them down the gopher holes yourself and rejoice that you have not wasted any money with Corky’s.

This is a great service. Non toxic chemicals and regularly scheduled visits keep our home bug free! Super friendly and professional, with excellent customer service.