Closet Solutions

I called Closet Solution for my small walk-​in Closet.
I am so happy the level of service and the quality of their closet.
After went through 5 estimates from 5 closet companies, and I visited all the showrooms, I finally found the one that I really felt this is the right one.
Some company was too expensive, some was too pushy, some «designer» does not listen what I am saying and my needs, some has worst Unilocal reviews. So I was getting tired of searching another company. But in the last, I found closet solution.
Ronald at closet solution, (the designer) is very nice, listen what I need and want, and on time every time he comes, and best estimation that I got. And his installation crew did an amazing job!
I am very detail oriented but I am so happy about their job.

I chose this place simply based on the reviews. Didn’t want to be the first person to give 1 star. Laura came out, she measured my closets and did a quick 3D model of my closet. All was good. I was happy. This was going to be a gift from my mom, so I was going to do a little extra and spend some of my money to get the best organized closet with new doors. My doors are floor to almost ceiling. She gave me a quote on the inside organization, but had to get back to me on the quote for the doors. She said she’d call me back the same day. NEVER GOT A CALL BACK! It’s been a month. Thanks for wasting my time. Taking my business elsewhere.

This review is a few months overdue, but I didn’t want to miss the opportunity to share my good experience with Closet Solutions. We reached out to CS a few weeks before moving into our new house, as the closet space in the house is very limited, and we wanted to see if anything could be done to make the existing space more functional. From start to finish, we had a great experience. Laura was our designer and point person for this project, and she was both responsive and accommodating. Between the limited space and our limited budget, I had my doubts about whether it was really worth it to spend the money on such tiny spaces, but Laura found a way to add shelving and hanging rods to four small closets that made such a big difference for us. She even developed a design for an extra set of custom cupboards for our dining area. Finally, she worked with our schedule to ensure that the closets were ready to go on move-​in day, and the execution of her design was great. I wouldn’t hesitate to use CS again, or to recommend them to anyone looking to upgrade their closets.

I contacted Closet Solutions in March to see if they could help with with my new walk-​in closet design. I’d already tried to have 3 different people come up with a design, and none of them quite worked. I spoke with Edgar he let me know that our location was too far away to come on site and do a design. However, we have our own installer, so since I was just looking for design anyway, he said he’d have a designer get in touch. After I sent him my dimensions & requirements, I did have to remind him once, but one week later, I got an introductory email from Laura. I have to say that from start to finish she was an absolute pleasure to deal with! We emailed back and forth one morning with dimensions of the room, pictures of ideas & accessories I would like, and asked me a few other questions. By THAT AFTERNOON she sent me a complete design with multiple view 3D renderings and full scale measurements and accessory lists & part numbers. I was blown away.
Not only that, but after we fine tuned 1 or 2 things, she told me that there would be no charge. What!!! She didn’t even require me to write a review. I’m pretty sure she knew that I would really want to however, after the incredible customer service I received.
I’m still waiting on a few finish details to be done, but I’m posting the most updated photos to see the beginning of what a great closet design she came up with.
I’ve remodeled many houses and I’ve always had a hard time with closet design. It is very hard to find someone really great at design that also has excellent customer service. I can’t recommend them enough!

Called Closet Solutions for 2 reach-​in closets with mirrored doors for a rental we own LA. Ronald was our salesperson who came to the property to measure and show me some drawings, and he was great. Friendly, professional, and appreciate that he is always available by phone or email… always emailed me back within 5 mins, even during late evenings. So impressed by their service and quality, that I didn’t hesitate to call Ronald back for the next property. 5 stars.

This post is late in coming, but that doesn’t make it any less important to read! Bottom line… if you are looking for a creative person that knows her stuff, so you end up with a gorgeous, efficient closet, call Laura Ferraro!
We totally rebuilt our home, and I called out 4 different closet companies for estimates. My home was still in build-​out status, so visualization (and putting up with construction mess!) was imperative. That didn’t bother Laura at all! The other companies were arogant and overpriced, including going through one of the big box stores. Closet Solutions was creative, timely, and had fantastic workmanship. I have gotten so many compliments on my closet!
I have referred Laura to several of my friends, including my very own contractor! If he was impressed, you know it had to be good! Call Laura!

We were referred to Closet Solutions by our contractor who highly recommended them after years of working together. We had an excellent experience with everyone we dealt with: our designer Barbara, the owner Bob, and Edgar on installations. We had some some tricky equipment that they needed to build around in our garage and Closet Solutions came up with a design to hide the water boiler and equipment and look great. We are very pleased with all the closets they did in our house and highly recommend them. Their customer service is excellent.

Don’t even hesitate to call Closet Solutions. I have a small walk-​in closet that I couldn’t even crawl into because of disarray and no organization, due to lack of space. After calling Closet Solutions, Jennifer, Senior Designer for Closet Solutions stepped in and changed my life. She put together a design to help me work with the closet space I’ve got. Not only did she gave me personalized customer service by coming out and seeing exactly what I needed vs what I thought I wanted, she followed through with personal attention during and after installation to make sure I was getting what I expected. Installation was a breeze. The installers were on time, no disruption of my household or clean up afterwards. My clothes were ready to «move in».

I called to see about getting a walk in closet for my home but unfortunately they did not service my area. They said that if I had questions, I could call them back anytime. So I did! I got a quote from another company and I wanted to see if it was reasonable. Edgar took the time to get the closet details so that he could get a good ballpark idea of the cost. He also answered my questions about the quality of the material being used. This was a very helpful conversation! I rate these guys 5 stars for being so darned nice!

We contacted Closet Solutions about the closets in our master bathroom — one walk-​in and one reach in. There wasn’t really a lot of room for anything breathtaking, but the final product was light-​years beyond the simple rod and shelf system that was in place.
Laura met with us several times at our home to help us design and to go over the plans for our new closets. The final product matched her CAD drawings exactly and did a great job flowing with the color and design of our current bathroom cabinets.
The sale itself was great. The only pressure from the whole process was from my wife wanting to get the closets in ASAP. The price was much less expensive than other companies and the service from initial phone call to final install was top-​notch.
We have two more closets to do in the other bedrooms and will be calling Closet Solutions back as soon as the flooring is done. We are quite happy with their excellent service and product.

The folks at Closet Solutions were outstanding from the first meeting, all the way through the process. Laura came to our home, late in the evening to accommodate our busy schedule. She was professional but not pushy and we appreciated this very much. We also went to the showroom and met Bob. He was a pleasure to work with and his passion for his craft is unmatched! Edgar did an outstanding job and we are supremely happy with the final product.
We would highly recommend Closet Solutions, Laura and Edgar for all your design needs.

Edgar was very helpful when I only needed a small section of oval closet rod to add an extra hanging space to the existing closet system. I’m so grateful he was there to help so that I didn’t have to figure out a way to buy from the distributor. I will definitely make this my go to closet place for the future because the company really does value taking care of their customers, no matter how small the job. Thanks again!

Called to see if Bob serves Orange County, unfortunately not. Instead, Bob was SUPER HELPFUL in giving tips on what to ask and expect when installing built in closets. I asked him a few more questions regarding suspend versus ground to wall built in and he was candid on what was safest. Needless to say, safety was his primary concern and told me to stay away from suspend built in. What I was most flabbergasted about was that Bob was willing to spend 15 minutes chatting with me knowing that I was not going to be a customer. Bob went way above and beyond and told me to email him with any questions I may have. I can’t imagine the extent of care he takes with his customers, only wish I was. Thanks Bob, you are a real gem!

Currently working with Closet Solutions to replace sliding doors and get a closet system installed

Our sales rep /​designer, Laura, was FANTASTIC! She made the whole process a breeze. She was great at communicating with us and designed a closet based on what we really needed. Lenin our installer was polite, very neat and swift. They arrived early and finished two hours before the guaranteed time. Closet Solutions is the only way to go for top-​notch closet revamps!

Don’t use anybody else! This is it.
Customer service is what won me over with Closet Solutions. I worked with Bob and Ronald at our newly bought house. I couldn’t be any happier. They are very professional and patient. They had great suggestions. Ronald who is also a designer, saw things I did not think about. I had another bid I was waiting on, and Bob was very patient and was willing to work with me without being pushy. They asked what I wanted and worked with my budget. They returned my calls promptly. They listened and respected my wishes. We only had less than a week to work with before we had to move in. They put my project on a fast tract without giving up on quality. If it was anybody else, it could not have been done and would have been more expensive. Bob who is the founder was very accommodating, and Ronald made it happen by making sure the four closets were ready. Ronald made sure his guys could do all closets which included a master in one day. They always asked to call them if I have any questions or if something needs to be changed. My closets are perfect! Thank you Ronald, Edgar and Bob! We make a great team. I will be seeing you again on the next project.

I just wanted to add that Closet Solutions also did a closet for my nursery. It’s awesome and keeps the baby’s room so organized! The team worked with me to select a design that fit our budget. I compared prices with 3 other vendors, and again they beat all three. The quality is amazing as well.
I had one issue with a piece of wood in the closet about 6 months after it was installed. They came within a few days and fixed it. Amazing service!

My wife and I love our new closets! Back in November We contacted the business based on Unilocal reviews and Laura (designer) contacted us promptly to set up an appointment.
Our appointment with Laura was great as she measured our closet space, covered all the different options available, and discussed our budget. Two days later she had designs ready for the two closets we wanted installed.
Our closet designs were for a master bedroom and nursery. If you live in Lakewood or know about Lakewood homes, the closets are tiny. The designs by Laura helped accommodate our lack of space at a good price (2^nd lowest price of quotes received), so we chose Closet Solutions over the other companies.
A few weeks later the installer arrived (whose name I forget unfortunately). He was on time, very friendly, and had the closets installed within a couple hours. By the end of the day my wife and I had all our clothes in the master closet and now had room to have only baby clothes in the nursery. I’m sure our child will appreciate that when he’s older.
Two months later, we still love the closets. The closets are high quality, look fantastic, and everyone that comes over is very impressed with all the space we have now. We are happy with the customer service we received from Laura, Bob, and the installer. And knowing that our our closets have a lifetime guarantee gives us the peace of mind to know we will love our closets many years from now.
If you’re looking for custom closets, Closet Solutions should be your number one choice.

My new closet is beautiful!
This was my first custom closet and initially, I’d called another company and spent a lot of time working with their designer, but they did not have any install dates until long after my family was coming for a visit. I was going to just stick with them, but I really wanted the room finished before my in-​laws came who had never seen our house.
Bob was very busy with projects too, but he made it happen! This man knows good business, and I am so happy I found Closet Solutions! Everyone one there was great (Thx, Jennifer & Lenin!!) And the high quality work really speaks for itself.
For our next closet project, I will definitely call Bob!

I highly recommend this company. From the sales pitch (Bob — the owner), to the design/​pricing (Edgar) and execution (Lenin), this team of experts knocked the ball out of the park.
Having endured months of renovation projects with countless unreliable contractors, plumbers, etc., I realized that the true test of a service-​oriented company is how the customer gets treated when everything DOES NOT go according to plan. There was a small hiccup with our closet (the mirror sent over from the supplier was scratched), but Closet Solutions resolved the issue immediately no questions asked.
Don’t waste your time with their competitors. I had a signed contract with The Closet Factory for almost a month. And days before installation, they had the nerve to tell me that they underquoted me and that I needed to give them more money or they would cancel the contract. I’m glad I let them cancel the contract because I would not have had the opportunity to work with Closet Solutions.