Barbara’s Cleaners

Business professional here and just relocated to CA. Went to drop my clothes off at Barbara's cleaners for a wash and fold service. I was very disappointed to discover several of my clothes damaged. In addition my quilt was discolored. I paid nearly $100.00 for the services. After informing them and driving back over tonshow them the issues I was told they are not responsible. So clothes and money lost. Very disappointed customer here.my quilt alone cost over $200. In the very least they could have apologized and refunded the money paid for the service. So much for customer service. Will not be revisiting this establishment. I am writing this review for others to observe and to think twice about this place.

This place had great reviews, and we are newish to the area and hadn’t had a bad experience with dry cleaners in the past. The opposite actually. So I was confident when dropping off about 5 shirts, a sport coat, a pair of khakis that had some sort of oil stain on the seat (1/​8″) and a few other items. When I dropped off my items, I pointed out the stain, and the woman working (older Caucasian lady) was very nice saying they would try to remove it but it may not come out, but if not then no charge. That’s fine, that’s how it is with 100% of the cleaners we’ve had — if you have a resistant stain they can’t fix they won’t charge for the item. Fair enough. Picked up my items a week later and the stain was still there. I started saying, «oh what about the stain? (Handing her my credit card) let me check…» And the Korean lady rung up the bill INCLUDING the pants and swiped my card before I was finished evaluating the pants. Rude.
I pointed it out. She said «we try one more time» and stamped «PAID» on my invoice and wrote on the pink slip it’ll be a retry for the khakis.
I came back to pick up and lo and behold the stain was still there. It was a tad lighter yes but still very there. I asked her for a refund, since I was told I wouldn’t be charged for it if it wasn’t fixed. She shook her head «mmmm…no» with bitchy tone and I said back, «I brought these in to be fixed and they’re not, so I shouldn’t have to pay.» Then she said «ok halfway, pants $ 4.25 so I give you $ 2 back» — WTF. First of all, stand behind your company and offer a mother freaking refund for my article of clothing that was not fixed. That was the sole purpose of me bringing it in. And second, don’t be so damn stingy. I am the customer. Half of $ 4.25 isn’t $ 2, be generous and give me $ 3 if not all my money for the pants!
Won’t return here. Poor business practice and customer service. Why would I bring an article of clothing in, that needed proper laundering, if you’ll try and charge me full price and it’s not even fixed?
Disappointing! I hope people take their business elsewhere bc that ish ain’t right.

After over a year of using the laundry room in my building and occasionally getting clothes that looked dirtier than before I washed them, I finally found the PERFECT LAUNDROMAT.
I don’t mind driving to get my clothes done properly.
Perfect place!!!
I highly recommend this place!!!

I have been all over the country for work and I often use Fluff N Fold services because they make it much easier than finding time to wash clothes after 12 hour, 7 days a week schedule. I have been to some really good ones, and some not so good ones! I can say this with all certainty, this is the best laundry fluff n fold I have ever been to!!! I am seriously OCD when it comes to folding my stuff a certain way (department style folds) on t-​shirts and pants. The first time I picked my clothes up I was blown away!!! Everything was thoroughly dried and folded to perfection!!! The lady that works there is so awesome and friendly!!! She works her butt off and remembered my name after meeting me once. Every time I go in there she says «Hey Doug» and we start an awesome conversations!!! It’s so reassuring that in the times we live in there is someone that is HARD WORKING, and so so so welcoming!!!
If anyone is looking for a fluff n fold place, then this is the place to go!!!
I would give 10 stars if I could!!!

Sadly, this place is very close to my apartment. But the quality of their cleaning is poor. First they used no starch, the shirts looked wilted and just not with the professional pressed appearance. Next time I asked for light starch, and they used HEAVY starch. The shirts could get up and walk away. I tried a few more times, but they just don’t listen. They don’t know what «light starch» means. Frustrated and dis-​satisfied, I tried one more time, and this time it was worse and they raised the price. I guess they don’t like when a customer complains. I’ll be going to M G cleaners from now on. Disappointing Barbara, you were within walking distance… and now you lost a frequent customer.

This review is based on a phone call I made inquiring about their service. My dog peed on my fitted sheet and I called to ask if they are able to dry clean it.
A very nice lady answered and told me I should just throw it in the washer and use vinegar and dish soap to clean it before throwing it in the washer.
I appreciate the honesty and advice. I’m looking forward to bringing my clothes here when it needs dry cleaning.

Fast, friendly, and affordable! Just moved to town and this is the first cleaners we went to. Glad we quickly found a great place nearby. Will continue to come here for dry cleaning; also looking forward to using their washers and dryers. I’ve yet to find out if they do alterations, if so, I’m using that too!
$ 25 for a suit and 6 dress shirts

There are no good laundromats in the Torrance/​South Bay area. This is the best of the worst and I would give it 5 stars if more of the machines actually worked. The number of out of order signs on the washing machines is really ridiculous. The large load machines seem to mostly be in working order, but god forbid you need to do a regular load – the majority of those machines are out of order. There seems to be no plan to fix them, as they’ve been out of order for months. Bummer. This could be a great place, but until there are a majority of working machines, they get a big thumbs down.

Been coming here for 6 years — absolutely love it — friendly service and always a job well done. I bring all of my work clothes here to be laundered and pressed and often «fluff-​and-​fold» the rest of my laundry. I think it’s about $ 1.29 per pound for their «fluff-​and-​fold» service and it’s worth every penny. It’s a nice treat to drop all of your stuff off and scoop it up in the after, clean and fresh and folded perfectly!
I’ve had several alterations here too; jackets tailored, pants hemmed, buttons replaced, etc. Again, I’ve always been happy with the price, timeliness and quality.
If you swing by on the weekend, they always have donuts from Moon Donuts for customers. I don’t usually eat one but I think it’s a really nice gesture; gives the place a very «neighborhood» type of feel. And, they have FREE wifi so you can surf the net while you wait — pretty cool.
I always see the same people here too, which I think speaks to the consistency of customer service and overall atmosphere.
5-​Stars ALL the way!

Out of all the dry cleaners I’ve been to, they’ve been the nicest people to speak to, accommodate us, and their dry cleaning reflects them as well.
My husband and I were very satisfied with the dry cleaned shirts and pants we received, they were pressed very nicely and smelled great.
Thank u Jeff & Anna

I have been going here for years and my wife and I are very happy with the service.

Super friendly workers, always clean and parking is super easy!
It’s nexr to Florist Thrive, Torrance T. Nails, JJ’s Hair Salon, Rascals, Shakey’s and Subway!

Very clean inside,
seems like new machines were installed.
workers are friendly and are willing to help with anything.
I especially liked magazines that are on the side and the vending machine that keep me busy while I wait for my laundry
I’ll become a regular here