David’s Bridal

My sister and I went a few days ago to try on wedding gowns. Now we have been looking at dresses on line for months, and on there site we put in our favorites. So we made our appt. Went in on our scheduled day arrived 15mins early checked in, etc. so we look around pull a few dresses and waited 15 minutes after the appt for a stylist to come over and help. Now after that we go in the dressing room and the young women brings the dresses in my sister’s size. None of which were on the racks granted she’s a large girl shouldn’t you have more than 2 on the rack in plus sizes, makes you feel really great and confident. Any way the dressing rooms you should be ashamed, curtains falling down, rods broken, chairs ripped, carpet disgusting, décor from 1980. Now thankfully she found a dress only after 2, yeah! but they made her order a size up claiming the dress was a sample and stretched out. Hmm mm makes you think is this an alterations scam and I have heard nothing but horror stories about that dept. We are pleased with the young woman who helped us, she did ask if I was my sister mom though, found it funny. Anyway they ordered the dress said it will be here in 6 months great. It was in, in 4 days. No complaints there. However what do we do with dress for 5 months, I mean its going to need altering they ordered it to big. Do I trust them to alter it hell no not after the reviews I’ve read. So now I have to find a place that can, because it feels like something fishy is going on. And this may or may not have anything to do with them but as I was walking to my in their lot I stepped into a huge pothole and sprained my foot. To sum things up, I am sorely dissatisfied with this place they need to update, retrain, and stop trying to make a profit in the add on dept ie. alterations. It’s supposed to be the biggest day in woman’s life let’s no spoil it.

Let me start by saying that I have roughly 100 Unilocal reviews and this is my ONLY 1-​star. I’m not difficult to please, this store just sucks.
My sister is the bride in this situation. She is extremely low maintenance — not the «every girl needs to feel like a princess on her wedding day» type. We were not expecting a Say Yes to the Dress experience; we are reasonable people.
My sis and I had been looking at the selection online and put a few dresses in her favorites list. In my opinion, they should have had these ready for her when she showed up at her appointment. They did not and it took a very long time for them to go searching, only to find 2 of the 6 she had on her list.
They assigned us to a «stylist,» who I don’t want to trash because she was very nice and did what she could, but she probably should not have been flying solo yet. She was very green, very young, and should have been shadowing someone more experienced.
The manager was abrasive and appeared to just want to make a sale. She didn’t encourage my sister to think about it or take her time, she wanted a decision and when she didn’t get one, she walked away and rolled her eyes. Sorry, but this is someone’s wedding dress that they’re going to spend hundreds of dollars on. Forgive her if she wants to sleep on it.
The woman in charge of alterations was comically unhelpful. She was supposed to be there to consult on how altering the dress could help the fit improve. She seemed annoyed to be even answering any questions and her answers were troubling to say the least. She looked at a completely unfitted dress held together by dress clips and said «it looks fine, I don’t even know what you would want me to do here.»
This place was a disaster and I would warn any bride-​to-​be against it.

I ordered my bridesmaids dresses here.
When I first came with 2 of my bridesmaids, the lady who helped us didn’t really seem to care about us or her job. We did most of it ourselves. It was a very simple search, since we all knew what we wanted. We were there maybe 30 minutes. They were able to purchase their dresses that day.
I came with my other 2 bridesmaids and it was another similar experience.
The dresses took anywhere from 1 week to 1 month to came in. They all fit perfectly.
The biggest issue I have is that their sizes are offensive. My maid of honor is a size 2 but they ordered a size 8 for her and it fit. She said she had never even worn a 4. Also, my friend who is a size 8 fit in and ordered a 16. She said she had never been a plus size and I could tell she was upset about it. I’m not sure why the sizes are so different that regular standards.

My wife doesn’t review things, so I’m writing this for her.
She had to get a bridesmaid dress here and had a pretty awful experience.
For starters, they apparently don’t know how to measure properly since she was swimming in the dress. This «we’ll just order the next size up» thing seems to be standard operating procedure for them. Why bother measuring if you’re going to just guesstimate the proper size (and get it wrong) anyway?
Then, she’d intended on having a friend do the alterations, but she ended up being too busy, so she went with David’s for the alterations. It was admittedly last minute, but she paid a «rush» fee to get the alterations done within a week.
She had a 6:00 appointment to get the dress, but managed to get out of work early and called to ask if the dress was ready and if she’d be able to come in about an hour early. They told her to come right in. When she got there, it turns out the dress was not done yet. They asked her to wait an hour for them to do the alterations or told her she could come back later. So, she drove there, in rush hour traffic, on Niagara Falls Blvd to find out that nobody actually checked to see if her dress was ready before they told her to come in.
So, they waited until the last possible minute to perform the alterations, and greatly inconvenienced her in the process. They refunded the rush fee and a portion of the alteration fee, but there is absolutely no way she’d ever go to this location again.

I usually dont do reviews but I have a wedding in 2 – 3 weeks and it was a small family oriented one so i didnt want to spend so much on a dress, i tried to pull a Carrie Bradshaw by buying something short and vintage but after several phone calls with both mothers i had to go get a dress fast.
I went in alfred angelos to look around. There were 3 if them just sitting there doing nothing but told me i needed an appointment even after i told them i need one asap.
So next and final stop was davids. I did go at a random time on a friday around 3 and i looked around for a bit and was approached by maryann she was amazing and when she heard the date she immediately started picking out dresses with me and put me into a room. She tied my hair again and matched the belt the veil and tried to keep everything in my price range.
I walked out of davids bridal after trying on about 6 – 10 dresses with the first wedding dress i ever stepped into with the belt and veil she picked out for me. Love. Very good experience and i love my beautiful vera wang!!!

Bridesmaids:
If you live out of town, have them ship the dress to you so you can get alterations done in plenty of time rather than coming into town to get the measurements done and coordinating with someone locally to pick it up and store it for you until just before the wedding. Why? Apparently at this store, taking a person’s measurements right there with you does not result in a dress that fits.
The dress they had for me was at least a size too large on the chest and was falling down. I took it to an alteration shop and the place sewed straps on for me, but for $ 139 and them taking measurements right there with me, I expected this thing to fit like a dream.
The actual people I worked with seemed nice, although a bit rushed.

I went to David’s Bridal with my friend (bride) and the other maids to try on dresses. The bride had an appointment first and ended up choosing a dress. The next appointment was for us to try on bridesmaids dresses.
The consultant was not very nice and she kept walking away and when she came back, she couldn’t remember that we were her clients. She was not very helpful with styles or sizes. We basically did everything ourselves. We ended up choosing a knee length chiffon dress in the color oasis. The only thing the consultant did was take the measurements which didn’t matter because she just ordered the next size up anyway.
The bride’s dress was ordered in the next size up and it was still small when it came in. Also, she is pretty tall and the dress was too short. Why did the consultant measure her height if she was not going to get the dress made properly? The bride was told by 4 different consultants that adding length to the dress was impossible so she did not take it for alterations there. She ended up taking it to a family friend who designs wedding gowns and she was able to add length. David’s Bridal is just not experienced enough or is just too lazy to make the necessary changes for a bride on her special day.
The Maid of Honor was from out of town so she had her dress shipped to her, the rest of us were able to pick them up from the store. My dress came in before my twin sister’s dress which was odd since we both ordered the same size. Her dress didn’t come in until 3 weeks later. When we tried our dresses on together we noticed that one dress was darker than the other. We immediately called and the representative kept saying that they didn’t use dye lots and that we would have to bring them in for inspection.
We met with the bride and brought the 3 dresses back to the store The manager held them up to the natural light and said «well, there isn’t much of a difference.» The bride said «you said difference so you acknowledge that there is a color difference when you said that you do not use dye lots.» The woman rolled her eyes and huffed over to the register to order us new dresses.
The good thing is that they came in pretty quickly. I have been told my multiple other people not to get alterations done by David’s Bridal. After my experience there was no way I was going to give them anymore business. I will not be returning there.

As other Unilocalers have mentioned, David’s Bridal does not provide the «Say Yes to the Dress» experience. Randy will not be coming to the rescue and David Tutera won’t be playing your fairy godmother. Since I had been binge-​watching wedding shows on Netflix, coming to this realization was a little disappointing. However, when I shut off the TV and came back to earth, I actually found my experience at David’s to be really nice.
After I got engaged, I promised my mom, aunt, cousin, grandma and future mother-​in-​law that we could all go shopping together. At the recommendation of a friend, I made an appointment at MA Carr since it was supposedly the best for bridal. Shortly after I made that appointment, I began doing a little research on the dresses MA Carr had to offer. I was horrified when I realized that almost every dress at MA Carr was seriously over of my budget. Panic ensued.
I decided it was necessary to visit all the «lower end» bridal boutiques in the area before our upcoming appointment at MA Carr. David’s was the first place on my list. My mom and I popped in on a Saturday morning without an appointment. Upon walking in, we were told that we were welcome to look around but that all the consultants were currently busy. Fair enough.
Although there were many, MANY hideous, disgusting, unwearable dresses, there were also a couple handfuls of beautiful ones as well. The Vera Wang line in particular was lovely. After searching through all the dresses, I found three that I wanted to try on and luckily someone was able to help me. The first dress I tried was unique, beautiful, over 50% off, and in my size. I was shocked that I found something so special (and affordable) so quickly.
Even though I loved the dress, I didn’t want to commit to anything just yet. So, over the next few days, my mom and I also visited Alfred Angelo and Bridal Château. Both stores were disappointing. After looking through all the dresses at Alfred Angelo, we decided that quality of their dresses was definitely questionable. Bridal Château wasn’t much better due to their limited selection.
On a whim, we also drove out to MA Carr to see if our big upcoming appointment would even be worthwhile. While the store itself is lovely, I didn’t find anything in my budget that I loved. At that point, I knew the dress at David’s was meant to be mine. We went back that night and bought it. I received an EXCELLENT deal on my dress and the staff could not have been nicer. They even allowed my family to come back the following weekend to see me try on the dress in the store and help me pick out accessories. That moment was truly memorable. Tears were shed by everyone involved.
Maybe it wasn’t Kleinfeld’s, but I am happy that the money I saved can go towards more important things like booze, food and a photographer. :)

Cons —
–dirty bathroom, toilet full of pee and no lock on the door
–dressing area is a disaster zone. I had zero privacy because the curtains don’t close all the way so many workers and other guests saw me in the buff.
–my dressing ‘stall’ had other women’s dresses in them that had left already.
— you cannot ‘see’ anything because all the dresses are smooshed into plastic wardrobe bags
–if the floor has an order to it, it’s very confusing and not user friendly
–no specialist were available to help me at the time so I was partnered with another employee who didn’t specialize in fittings
–nobody helped me into my dress.
–nobody helped me zip up.
–nobody was around to take my dress from me. I was exhausted after having to maneuver around two dresses and ended up walking out.

My Dress: Coral Sweetheart Neckline
I came here to find a bridesmaid’s dress for my friend’s wedding.
Pros
— Good quality dresses at a variety of brands, colors and shades
— Definitely a one stop shop for wedding attire. From veils to heels… dresses to jewelry, I’m sure you’ll get most of your clothing shopping done at David’s bridal!
— I was pleasantly surprised to find that the sales associate, who helped us a month prior, remembered the conversations we had with her about my friend’s wedding.
Cons
— My friend’s wedding dress (to which she bought there) was short a sash that was supposed to come with the dress.
— Their dresses are a little more costly because you are going to a specialty boutique.
All else aside, there were a few things I didn’t like. However, it has no relevance with the store itself. Try to find your dress & order it at least a few months prior to your wedding (for shipping & just in case you need alterations). Just saying.
I would think that since the staff handle weddings and wedding dresses everyday, that they wouldn’t treat «our special day» as very special (since handling weddings are commonplace for them). That was a refreshingly satisfying experience; I loved their service.
P. S. Congrats on your engagement! ;)

I have mixed feelings about my experience here I must say. When I arrived they mixed up my consultants and I was given a low pressure consultant I was really happy with and then all of a sudden out pops some other girl trying to help me that did not seem to have my best interests in mind, then the other girl came back and it when back and forth about 5 times. I spoke to a manager and had the confusion cleared up and my original consultant returned and we moved forward with the appointment.
After scouring the racks and choosing the dresses I wanted to try, my fiancé and I proceeded to the fitting rooms to get started only to have him yelled at, kicked out and frankly pretty humiliated. This was the fourth place we went to gown shop and the first time he was ever not allowed in the dress showing area. All of the change rooms had curtains and full privacy so I’m not sure what the were blocking him from because a young man that worked there was hanging out back there the whole time so I’m not really sure I understood the issue but we continued anyways. The only reason it even bothered me is that we had driven from Waterloo, ON which isn’t that far but we were stuck at the border for hours so it was kind of frustrating. My fiancé asked to use a washroom mid way through the appointment and he got pretty much the rudest response I’ve ever head from a customer service basically stating that if he needs to use the washroom he can just go elsewhere. He walked down the street and found a restroom elsewhere and again we continued with the appointment. It just bothered me because we we’re potentionally going to be spending $ 1500.00 or more on a gown so I feel like he at least deserved to be treated with respect.
Again this wasn’t my first gown shopping experience but it was my first time having a consultant come right into the fitting room with me while I stripped down to my bra and panties. I am not that comfortable a person so I had a hard time with this especially because she would get chatting and stuff while she just held the dress and I stood there practically naked just praying for her to put the dress on me.
My last big issue with this location was finding out the consultants were paid commission… this made the experience very high pressure and intense for someone indecisive as myself. They were also mentioning photogrpahy and invitations which I told them 10 times I was not interested at all, but different employees kept mentioning it anyway. It really worked against them because as it turns out I did find my gown there but I had to go home and think about it first and wound up heading the the Davids Bridal in my area and purchasing it there instead.

David’s was my first stop for gown shopping because they are one of the few stores that carry dresses to try on in sizes larger than 10. There is a huge selection of both bridal gowns and bridesmaids dresses.
My advice for a trip to David’s:
When they ask you if you have booked your photographer and chosen your invites, tell them yes (even if you haven’t). Otherwise they will try to sell you on their photography services and wedding invites in their «tour» of the shop.
Take a look online for dresses that you like and write down the style numbers. While they have a huge selection of dresses, they are crammed together on the racks so it is hard to really see them and pull them out when looking through the store.
When you fill out the questionnaire when you first come in, make sure you check the box that you do not consent to them selling your name. Within 48 hours of my visit to the store I was spammed with several phone calls about «winning a contest» I had never entered.
Ask for opinions from others in the dressing room or the people you brought in to try on dresses. The sales girls are there to sell you a dress so you will look «stunning» and «gorgeous» in every single dress — even if it is the most hideous thing you have ever seen.
Don’t expect the experience you see on shows like «Say Yes to the Dress.» You can get excellent service (depending on the consultant that works with you) but you won’t have a huge, glamorous fitting room. In fact, if it is a busy day, you’ll have to wait your turn for the platform/​mirrors.
At check out, they will pressure you to purchase extras like gown preservation. Be prepared for some pressure to say yes to these add ons.
All in all, I had a good experience at David’s and literally cried when I put on the dress that I knew would end up being my dress. Was it a glamorous, amazing shopping experience? No. But was it perfect for what I needed? (looking for and finding a dress I felt beautiful in without breaking the bank) Yes.

I went into David’s Bridal well over a year in advance of my wedding with the intention of trying some dresses on, getting a sense of what I liked, going home to think about it, and then coming back to make a purchase. This is how I work when it comes to expensive purchases. My advice is that if you think like that too, don’t tell your DB consultant. I did, and that was pretty much the end of her interest in me. In fact, another girl’s consultant frankly seemed more attentive to me than my own.
To be honest, I wasn’t expecting to be fawned over. I just figured that if I explained the style I was looking for that I would get a little more help finding dresses of that type. But because I wasn’t buying that day, there was no reason for my consultant to take that kind of time.
Also, my consultant asked me whether I already had a photographer and when I said yes (one of my very good friends is an incredible photographer) she looked aghast and said, «Well, but did you sign the contract yet?» I very nearly laughed right there.
The only time the consultant seemed interested in me was when I tried on a dress that I really liked and that seemed like a serious contender. I think she thought I might bite. But frankly, I have no interest in buying from DB at this point. I mean if I found an awesome dress, that would be one thing. But I would definitely ask for a different consultant.
Oh, and icing on the cake funny story: a few weeks later I got a call from my consultant following up on my visit. I told her I was not yet interested in setting up another appointment. We hung up. 45 minutes later, the phone rings again. Guess who? I told her that I had just spoken with her a little while earlier. She said she didn’t realize someone else had called me. I laughed and said that she had called me. She did seem a little embarrassed about that. I’m sure she had lots of people to call and probably didn’t remember half of them and I don’t blame her for that. It just made me laugh.
My advice is that if you’re looking to save money (why else go to DB rather than a boutique like Victoria’s Bridal, etc.) try one of the many used dress sites that sell dresses that have been worn once, or sometimes never at all. Or go to DB but expect the specialness of the experience to come from you, not the store.

Before I even dreamed of being engaged I was watching way too much «Say Yes to the Dress». I dreamed about going to Kleinfeld’s, being catered to by the staff and trying on gorgeous designer gowns. But alas, I cannot afford those beauteous gowns so when I got engaged I had to take a step back or two from my crazy imagination.
My Mom and sister were visiting me and I knew I needed to make an appointment to go dress shopping. I saw that David’s recently started carrying some amazing Vera Wang gowns so I figured this could cater to my more expensive taste.
I made the appointment for a Saturday morning which was my first big mistake. It was a jungle of peppy, overwhelmed sales people. Brides complaining that «this just wasn’t the one» and lots of other family members milling about, grabbing dresses, shoes and veils.
I met my consultant who was friendly but seemed a little… fake. I don’t remember her name. She told me to go pick out a bunch of dresses. I had a whole bunch with me and eventually found my consultant again and she brought me to a dressing room. Then she disappeared, only to conveniently reappear as soon as I managed to try a dress on.
I only tried on about 3 dresses when I found one that fit (the dreaded bridal sizes made me feel like a whale) and I just felt so pretty in. My mom, sister and future MIL all ooed and awed. My sister snagged a veil for me and I twirled around on the pedestal, imagining my big day. Until another bride emerged from her dressing room, looking for her time to shine. So I pondered while standing to the side. Then the consultant arrives. She goes on and on about how awesome I look then brings another veil. We are brought to the extra spotlight 3-​way mirror area.
I eventually decided this dress would be mine and my consultant passed me off to the check out staff. I can’t say this was a glamorous shopping trip and it certainly was not as pumped up as SYTD made it out to be, but I found *my dress* and got a good deal on it.

I was very pleasantly surprised with my experience at David’s Bridal. I was nervous about dress shopping — I’m not at all a diva, and I’m not used to so much personal attention! Luckily, my experience was both low-​key and informative.
They told me on the phone that there were no appointments that day and that if I came in I might not even be able to use a dressing room. But after hearing that I was from out of town, the woman encouraged me to come by. And I was so glad I did! As soon as I walked in, I was greeted and assigned a staff member, Jacquie. She was amazing — very low pressure, really listened to what I wanted, and made great suggestions.
This was my first dress-​shopping experience, and I was really encouraged by it. This was a really amazing place to start, and who knows? Maybe Jacquie will be right and I will be back to purchase that dress!

I have to say that I went into David’s expecting it to be depressing and soul sucking. It was exactly the opposite. The women who worked there spent a whole lot of time exclaiming over my engagement ring, which obviously anyone would like. At first I was worried that our consultant was going to be prissy, but she actually turned out to be really knowledgeable and helpful. She helped me in and out of close to 10 dresses. And she brought me pearls to try on with my dress and helped me pick out veils and hair pieces that would go with the dress.
I also like the system they have where they show you where the dresses in your size are and maybe help you pick out a few but otherwise just let you browse. I didn’t feel pressured at any point of my visit.
In the end I didn’t get my dress from David’s, but I was THIS CLOSE. The prices are certainly right!
My only criticisms are that the dresses aren’t of the highest quality (but how can you expect them to be for that price?) and the woman who welcomed us when we walked in was busy talking to another sales associate and kind of ignored us while we were filling out our «intake form.»
But overall, I was really pleasantly surprised with my experience.

After hearing so many great reviews about David’s Bridal I decided to go & check it out for myself & ooh boy what a shocker
OMG this was the worst Wedding Dress Shopping experience of my life. I walked into this store with very high expectations of good service & hoping to walk away with a dress. But alas to my horror & dismay the wedding consultant I got was terrible, totally clueless & just horrific to work with.
The jaw dropping part was the consultant forcing me to buy a dress that was 2 sizes too big & telling me that if I buy it straight off the rack she will take the dress to the back room & give it a quick clean up to remove dirt & makeup that was on the dress & then I can take it to a seamstress and she can make the necessary alterations… WTF
I left the store so upset that I couldn’t think straight. What the heck goes on in these «bridal stores». I will NEVER EVER GO BACK TO DAVID’S BRIDAL!!!