Olympic Air Conditioning and Heating

So glad I have a service contract with Olympic! Got home last night and the house was hot… thermostat said 88°. Definitely not what I had it set for. Here next day and threw in a new capacitor and now our home is habitable again. So thankful for Dean and Olympic AC!

Long story short, I contacted Dean from Olympic regarding a used AC unit. He found me a used AC unit that was perfect for my needs and installed it for a VERY reasonable price. I highly recommend Olympic to anyone in need of fast, friendly, professional, service at a very reasonable cost.
Thanks again Dean for everything and I look forward to your services in the future.
Steve

Dean showed up right away and was very friendly and did great work. I didn’t use Unilocal to find them and didn’t realize he didn’t take credit cards at the time. We worked it out and he did a great job repairing the AC unit. It was a bit of a hassle because I assumed most companies use credit cards but it was nice of him to let us pay him in two cash payments.
I would have given them 5 stars but we also purchased a Gold Plan that is supposed to cover our units for the next 3 – 5 years? He didn’t have a hard copy of the plan we bought and my printer was down so I’m not even sure how long it’s covered for now. It’s been a couple of months.
I’ve called their office twice now, not including the calls that went unanswered, and sent a message trying to get a copy. They’re very friendly on the phone and say they’ll send it right out but I’m still trying to get a copy of the plan I purchased. Other than the phone there’s no other way to contact them that I can find, unless you leave a message here. (there’s never been an answering machine when calling)
Would I use them again? We’ll see how this works out. Otherwise I feel like I’ve payed for something that I don’t have any details on and can’t seem to get.

We have been using Dean and Olympic Air for several years now and couldn’t be happier. Dean has helped us limp our very old air conditioner along for at least 5 years, always with us thinking, «this is the year we need to replace it.» Not so until this year when our 21 year old air conditioner finally bit the dust. When other companies would likely have tried to upsell us a new unit, Dean just kept pushing to the very end and got maximum life out of the unit.
It all began on Monday, ⁰⁶⁄₂₃ when the AC unit wouldn’t turn on. Dean came out that very day and determined it was finally beyond repair. He quickly pulled together a quote with 3 options, all of which we were comfortable with. By Tuesday, we had a new unit installed and all is well (and cool!) again in our house.
Dean is a super friendly, professional, and helpful partner to have on your side. He has our biggest endorsement!

My AC went out early Sunday morning — June 22, 2014. to be correct. So, I went on to church and explained to my Father what happen, so after services a few people had given me names and numbers, but after calling two of them, who really weren’t available, I called DEAN, and within two hours he came out, checked everything out… and Monday afternoon I had AIR ! (needed a new unit).A great price and warranty .My unit lasted 10 ½ years. By the way. It was a 108 degree day.
Extremely professional, on time, cleaned his mess –up.
He will be my go to for AC and Heating services.
I“m a health professional and work in the community and have told my clients about my personal experience with an AC company. This one the BEST.
My little dogs, COCO and Cooper are just as happy as I am.
Patricia B.

FRIENDLY***PROFESSIONAL****TIMELY
I had a service agreement with another AC company that was not so SMART. They came out in August and said the unit needed to be charged, and then again last week. This time they said I needed to replace the entire unit. I wanted a second opinion so I called Olympic, Dean came out in and worked around my schedule. He was very friendly and professional. Dean looked over the unit and did not see any issues with it. We discussed some options and decided to conduct a full leak check.
After doing a leak check they found that my system was fine, but was initially low before they began, which the previous company had supposedly filled. Another interesting thing is Dean’s guys used a scale to show how much puron was used, the other company eye balled it.
I felt that Dean was very professional, and his prices were reasonable and less than the other big name company. He explained how everything works and gave me options to move forward with. The previous company really wanted to sell me an entire Unit.

My air conditioner went out a week ago, and my good friend recommended Dean, the owner of Olympic air conditioning and heating. Dean came out tested the components of my system and recommended three separate repair options and their pros and cons. I chose to have the outside unit replaced with a new system, and found the price to be very affordable. It took Dean about four hours to install the new system, which was perfect in mid July when the temperatures are in the 100s. As a police officer in the valley, I come across some shady contractors. I’m happy to report, I put my trust in Dean, he delivered great customer service and answered all my questions. He even cleaned up the trash created during the install, and keeps all his tools and supplies extremely organized. I will be recommending Dean to all my coworkers, friends, and family for any air conditioning or heating services.