Brow Art 23

The lady was nice and asked me how I was doing but that was the only positive side of my experience here. She spent less than 3 minutes doing my eyebrows and it was extremely pain. She was rushing like crazy and there was only one other person waiting after me. I’ve had threading done many times before, but this was a complete and utter disaster! I’ll have to wait weeks before my shape grows back. Deeply sadden and disappointed.

It’s really unfortunate that this is the only threading place in Toledo because their customer service is beyond awful. While sometimes you can walk in and get served immediately, other times you’ll wait for 20 minutes without even being greeted while the employee completely ignores you as she (the older Middle Eastern? woman) stares off into space. Trust me, you can get crappy customer service and better brow care elsewhere in town for cheaper.

I would rate this place zero stars if I could. I hail from Chicago, where I grew up getting my eyebrows threaded. Brow23 is absolutely horrible. They never get my eyebrows to be even with each other, they always ruin my naturally sharp arches despite my telling them not to, and they never get all the hair. I always end up having to tweeze once I leave that salon. I’ve given them three tries. And they want TWELVE DOLLARS for screwing up my eyebrows??? I paid $ 6 back in Chicago!!! No thank you!

Nice fast service but a little pricey. Great that its a diverse team of staff members.

I had my eyebrows threaded yesterday. The girl that works there was very unprofessional having a non work related conversation while I waited about how something was «jank»…She threaded my eyebrows and one is higher than the other. I went to the car after it was done and realized she missed clumps of hairs. I went back in and she was extra aggressive. My eyelids were swollen when I left and now, I have 6 scabs on my eyelids because she pinched me while threading. She even plucked my eyelashes by accident and when I told her, she completely denied it, saying, «no, I didn’t. I didn’t even touch them»…hmm…plucking out an eyelash is not the most comfortable feeling… I definitely know what it feels like. I will not return.

I love threading and this is a great place to go. It’s cheap and they’re fast. You can just walk in and be served without waiting or making an appointment.

This is the only place I know of that offers eyebrow threading in Toledo. It’s located in the Westfield Mall (Franklin Park) near Dillard’s. Threading is a great alternative to waxing or plucking! It still hurts but the finished look is clean.