Kohl’s

I recently called this location to ask a question about a credit card return policy and the man whom I spoke with was very rude and demeaning, this store has horrible customer service and terrible policies. Will not shop at that location again, no man should ever talk to a woman and customer that way.

Come on! Why can’t Kohls hire temps to help out in customer service this time of year? Executives need to get their heads out of their you know what!

Awful. Went to buy some underwear and a hoodie. I asked an associate where the hoodies were and she referred me to what turned out to be the coat section. The section I wanted was next to where I originally asked. The underwear section was completely disorganized, with merchandise all over the place, including the floor. I could not find what I needed and there was nobody to ask. When I checked out, the associate asked in a loud voice how old I was. When I asked her why she said that I might qualify for a senior discount. Never mind that I’m truly nowhere near old enough, but her manner was insulting and rude. I will never shop here again.

Thank you Lauren Conrad for bringing kohls into my life. The clothing are solid, apt 9 has great basics for work, LC is cute going out clothing and the rock and republic jeans actually fit a real human body which is frankly an amazing find. Sorry express you lost my jean business the day I tried on a pair. My beef is with the whole Kohls structure of everything always being on «sale» it’s not a sale if it never ends. I know old people love a sale but it’s annoying to find a random jacket, love that jacket but hate the 88 dollar price tag and then have to go hunt down a scanner to get the real price. Can we please just sell the items for the one price instead of labeling an item at 88 dollars and then having it on permanent sale for 50 dollars? Also, this kohls is plagued with the typical miserable sales associate. Don’t hang things on the ceiling and then get huffy when a 5 foot person asks for help getting something down. The sales person actually asked me where the hook was to get the stuff down — I don’t know you work here, I don’t. She made so uncomfortable asking for something I was debating just ordering it online.

Ack, what a disappointment. I’ve been to Kohl’s before — hell, I’ve been to this LOCATION before — and it has never been this disorganized, dirty or cluttered. Don’t even try to find your size in the mixed jumble that they call clearance racks, because it’s not going to happen. The size that is listed on the hanger is NOT what the size is on the item — believe me.
The store was empty on a Sunday afternoon, which is definitely not a good sign. There were people working, and they were all friendly enough, but everything just seemed out of place and totally chaotic. As someone who has tendencies of OCD, it seriously disturbs me when I see things completely out of order. Ugh!
On the upside, they do have some nice clothes and the clearance prices are excellent. The dressing room assistant in particular was sweet.
However, the cashier was completely non-​responsive and just threw my purchases in a bag, no greeting, no ‘thanks’, no nothing. That was no bueno.
I want to give them a three-​star rating, but quite honestly, the disorganization and the surly cashier turned me off. Really, I know you don’t want to be there on a Sunday afternoon — I worked retail, I understand. But that’s no call to not even say «have a good day» or «thanks».
I may return for the prices, but I sure won’t be expecting much.

Compared to the Kohl’s in Ellicott City, this place is heaven. They had a great selection, however things weren’t as well organized as it could be. I had no problem shopping and the store layout was a little different than most, but still very easy to navigate. We will definitely be coming back to this Kohl’s.
We really liked the location, as there are many other stores and places to shop at, along with a wonderful, but crowded, Trader Joe’s a few miles down the road.

I do like this store, and they have a good selection of jewelry that is nice enough for low prices (accessory jewelry, I haven’t looked at fine jewelry here). The fact that it’s solar powered now is a nice touch. I’m a little disappointed that the last time I bought anything from here, they left the censor tag on, and I don’t usually stop anywhere around the store so I would have had to make an extra trip just to get the thing removed, AND I couldn’t even find the receipt so I was worried they would assume I stole it. I guess, in a way, Kohl’s taught me a valuable/​painful lesson about trying to remove the censor with a hammer (hint, you’ll break yourself).

I’ve been here 3 times& will never return. While the prices & selections were terrific, the staff was rude & churlish. There was only one register open with about 18 customers waiting. The 2 cashiers at one register talked to each other & laughed about the long line. If this happened once, I’d figure that the store was short– staffed that day. However, it has happened each time I was there. With this economy, I think Kohl’s would pay more attention to customer service.

I have shopped here a few times and am impressed with the selection and prices. The store is clean, has ample parking, and a good selection of clothes and cooking ware.
The last time I was here, I was shopping for baby clothes. There is a good selection of baby clothes with some of the standard brands of baby clothes: osh kosh, carters and bon bebe.
While I don’t think the clothes in general is as stylish as the clothes as Gap, the prices are pretty good if you find something that you like. There are racks of clothes discounted at 60−70% off (albeit a good fraction are seasonal) and I had a 30% off coupon that garnered additional savings. We wound up paying ~ $ 3 for each article of clothing when all of the discounts were accounted for!