When fueling they don’t ask you for your discount card. Not everybody is from OR. I have Smiths card and could have saved over $ 2.50 on my fill up or earned points. Girl pumping gas was not very friendly or helpful. To worried about getting back into shack to yack with her friend.
Denis C.
Classificação do local: 5 Oakland, CA
This review is for the customer service, particularly an assistant manager named Tammy. I was visiting the area, and purchased some clothes. First off, the store is large, bright and well organized. The prices were great, including a sale and additional in-store coupon. Upon arriving home in California, I discovered that two items were the wrong size for my daughter. So, there are no Fred Meyers in California, and the«800» number customer service wasn’t able to help. They suggested I call the store. :-/ Well, that’s where it got good. Tammy was awesome, and said just mail her the item, and she would«take care of the rest». So i invested $ 7.12 of postage, and mailed off the package. A week later, a FedEx truck pulled up, and delivered me the correct exchange. Tammy even wrote me a very nice personal note. Not only that, but there was an additional sale going on, and I received a $ 10.19 gift card that I can use at several local stores affiliated with Fred Meyers! This is the type of personal attention and customer service that is «above and beyond», and you don’t see it too much these days. Thanks, Tammy. you’re the best.
Margaret M.
Classificação do local: 4 San Jose, CA
We made a quick stop in here because my husband was determined to find a fishing vest and was sure he would find one in Tillamook. Well, we didn’t find one here, but we were impressed with this large store. We don’t have these in California! It’s like Kohl’s, Super Wal-Mart(with groceries), and Bed Bath and Beyond all on one. And the bathrooms are super clean too!
Wendy B.
Service inside the store was decent but what is with the gas station attendants? They are unfriendly and seem to hate their jobs. I don’t get the Oregon mandatory full-service gas station thing but why do stores have service people that don’t really want to be there?