Wells Fargo Bank

Great customer service and a clean location. It was really quiet and I was able to get in and out in less than 5 minutes. They do a good job taking extra care of their clients.
Regardless of who I sign up with at another bank, I always keep coming back to this Wells Fargo because they treat me so well.

I’ve been a member with Wells Fargo since 2010 I believe, and I’ve never really had problems with them until I switched to this branch.
In late November/​early December I took my sister here to open an account and when I did they told us that we would both get these little stuffed horses, which was cool. So my sister got hers that day and the lady took my account information so she could send me one via the mail. By the middle of January I called in to see what the status of it was, because I hadn’t seen it. The guy said he didn’t see anything on my file, but took my info so he could look into it. When I asked him if he needed my sisters info too so he could look her up, which he declined. Then I called again last night, and the lady I talked to said they had one horse left, so if I came in today she would just give it to me. So I went in first thing this morning and the guy had no idea what I was talking about. He said they didn’t have any, so yet another lady took my info and told me they would get back to me.
There seems to be a serious lack of communication at this branch, and it’s starting to really annoy me, it’s no longer about the stuffed animal, but that I seem to keep being led around, and no one seems to be actually helping.

I have banked here for several years. I have never had bad service. Tellers are always prompt and courteous. I wish they would do multiple transactions at the drive thru, but other than that, it’s great.

Came in couple if times to cash checks. Staff friendly and helpful. Very welcoming. Place is very clean and not usually too busy. No long weight. Cool inside as well.