T Scandia Motors

I’ve had my car serviced here for a few years. They provide great suggestions on future repairs along with reasonable quotes. The prices on parts and labor are spot on. They are always transparent about all costs and do exceptional work!

Raymond and his team know Volvo’s! He’s kept our 2000 Volvo V70 running well when other mechanics couldn’t. Totally trust them with our Volvo maintenance.

This is a very friendly place. However, I will not take my car here again. I had a clutch problem and a squeaky pedal, I wanted fixed but I ended up with 5 visits and $ 2,300 dollar shorter and back to square one. Very frustrating and annoying.
I visited another shop and they fixed the problem and NO squeaky pedal and a pedal that releases properly.

I Have been going here since the spring of 2013. My Volvo hit 110,000 miles and I have had a lot of repairs and upgrades to be made. I was researching car repair for volvos, and doing research on good places to take my car.
Overall, I would say that the main repairman, Raymond, is an excellent repairman and that they also have the cutest toy poodle in all of Portland. The poodle greets customers with love and affection, and it is a joy seeing their dog. Raymond has always been reliable, smart, helpful, and honest. I believe in his work and services.
However, I have had a few minor issues, so my rating is 4 instead of a 5. Car repair can be tricky-​I have seen the good, the bad, and the ugly, so 4 stars is a good deal. Here are some things though to take note on. I found a coupon on google offers for new customers, which the manager would not offer, and made a big deal about it being «fake» — when in fact it was their address and information on the coupon. Since I had a lot of work done though, Raymond did negotiate with me and even if the 10% google offer was not honored, it felt like it almost was. Over thr year, I did spend over $ 1600 on repairs with them, and they were overall, alright and good. They did a transmission flush, and fixed a variety of other issues with maintenance and repair. Raymond the Main repair guy, is always nice and friendly when I see him.
I had an experience this month though that made me go through a few hoops. I brought my car in again recently because my front head light was not working after changing the bulb. The good news is that I think they may have fixed the problem which was worth bringing it in. I brought my car in, and they told me that a internal fuse box was fried, and that they would order a new part for it. The estimate was $ 150 – 250. My contract job just ended, and I am watching my budget. Being currently unemployed, I wasn’t happy about this added expense, but I told them to order the part since I didn’t want a non-​working headlight. They order the part, but then I realize that my headlight is working. There must have been a kinked wire or a disconnect that they fixed without knowing. Well, I bring my car in again for a serial number check verification, and they even tell me it looks good, but they told me they would still order the part claiming that the fuse box could still fizzle and bomb. So they order it. What they didn’t tell me is that this used part is $ 425 instead of $ 150 – 250. They do tell me that it is that expensive prior to my appointment, but they already have ordered the part at the higher price. Karen, the office manager, explains how it was a different model number for a different year that is why this used part jumped up so much. I am freaking out. I spoke with the co-​owner, Regina, and explained how my light was working, how the cost for the replacement was really a shock, and how I probably would not want to invest my time or money on replacing it. She told me not to worry, that there would be a $ 25 re-​stocking fee, but that they would wait 2 – 3 weeks for that just in case my car has the problem again and needs the repair. Turns out, knock on wood, that my headlight is still now alright a few weeks later. They called me twice yesterday with voicemails that I could not get to, and I assumed it was for the $ 25 restocking fee. I was ready to pay it. The office manager calls me back though, and instead of $ 25 it is $ 50. That’s when I got upset and disappointed. Two times in one month and the prices quoted had doubled. I finally negotiated with them to bring it down to the $ 25 they told me I needed to pay. I spent 15 minutes pleading my case, and giving them my story. I told them that I was only going to give them a 2 or 3 star review on Unilocal due to the price changes. The Good news is, while I am writing this, they did call and say that they negotiated the return fees with the distributor, and consulted with one another, and waived the fee completely. I felt so happy and relieved. I guess explaining a situation and letting a company know t the power of Unilocal,really did pay off in the long run. Thank you, T Scandia Motors, and thank you Unilocal!

I love my Saab but probably wouldn’t enjoy the ownership experience as much if I didn’t have the folks at T Scandia to service the car. They are fantastic! Honest, reasonable, experienced and knowledgable. I trust them completely and would highly recommend them without reservation.

I took my Saab in for a pretty big job, (head, timing chain) and they were uncommunicative and did a poor job of explaining why certain work would need to be done. I yanked my car and sent it to RPM (out of business now) who did a great job.

Went to them after having an absolutely horrible experience at MVP Volvo where the communication was nonexistent, and the service incompetent (lied about fixing the problem when clearly they did not touch our car). T Scandia was efficient, pleasant, and communicated after they diagnosed why our Volvo wasn’t starting, asked pernission to do the repair, commented on the horrible condition of the spark plugs that were missed by MVP, and even wanted to keep the car an extra night just to ensure we wouldn’t encounter any other issues. They also advised us about a future repair we’d have to take care of in the next year, and provided an estimate so we could start saving as it will be a major repair for our ten year-​old beloved Volvo. We appreciate honesty, service excellence, and them caring about us even though we had no prior history with them; they treated us like we had been going there for years. They even called to follow up to see if everything was ok after we had our car back for a couple of days! Call me old-​fashioned, but that is what customer service is all about.
We will definitely go back as we will be driving our beloved Volvo for a very long time. They are the Four Seasons of Volvo mechanics!

Wow, what an experience! After faithfully (not sure why) going to the Volvo dealer in Portland for many years, and after having one more bad experience last weekend, we decided to take our Volvo XC70 to T-​Scandia on the recommendation of a long-​time customer/​old friend.
Being an auto-​repair guy, I expect a certain level of communication from the company repairing my car. I was so impressed with the communication from this business! I left the car over the weekend, so Monday morning right after they opened, I got a phone call letting me know they got the car and the note and they would get to the car as soon as they could. A few hours later, I get a call from the technician who has diagnosed the problem and found a few other things that should be fixed. Then, a few hours later, I get a call saying the car is ready and we can pay over the phone and pick up after hours again.
Talk about convenience, communication, easy to do business! We’re moving our business from the obnoxious dealer in Portland to this place for now on. Very, very happy.

Being a proud Swedish car owner, I would never think twice about having my babies serviced by just some random place. This is where T. Scandia comes in.
I love this place. The people who work here are friendly, know their stuff, and truly do go out of their way to give you and your cars good service.
Once our car had broken down at the Grotto, my husband called them up and described what the car was doing and they gave some suggestions to try — which worked! We didn’t need to take the car in after all! That right there solidified my loyalty to them. They could have just said that they would need to see it and asked us to tow it there or something, but instead they chose to give us some helpful advice.
If you care about your Swedish baby, like most Volvo and Saab owners do, GO HERE!

I had a great experience with T-​Scandia.
I went in to just have an SRS light reset. After resetting my light, they called me at work to let me know that I was low on oil and that they could preform a quick oil change before I even picked up my car. Since I had just bought the car from a friend, I was unsure on when I needed my next oil change, what type to use, etc, but the T-​Scandia team figured it all out.
Now here is the kicker… I was running a little late to pick up my car at the end of the day. I called ahead to the service desk and explained my situation. Not only were they super easy in helping me figure out a payment plan that we could both be happy with, but they were even still there to make sure that I was able to get my car.
All around a wonderful experience. T-​Scandia came highly recommended to me by a former teacher and I would recommend them to any other Saab or Volvo driver.