Restoration 1 of Portland

So far so great with this company! Alfredo came to me after I was told my issues of water damage weren’t as important as others. I was a ball of nerves and he calmed me down! Helped me with my beginning stage of dealing with my insurance and was the definition of excellent customer service! He came right over within 30 mins of my call too! The guys Nick and Josh came over at around noon and were super nice and so far I’m pleased with the work! Darin the boss even came out, I mean come on this is a great company and I lucked out! I will be sure to give my final review and hoping this continues to go without issues. Thanks to blackcap plumbing Mike for telling me about them, this saved my brain from exploding!

I had to have Restoration 1 come out for a mold issue in my bathroom, and unfortunately not even a week later I had to call them again for a leaking washer and water damage to my laundry room floor and kitchen. Ty, Darrin, Daniel, and Nick worked on my house, and they made a total nightmare situation better than expected. Both times that they were called, they were at my house within an hour. All four of them were extremely friendly and respectful, I have had repair men in my house before that have made me very uncomfortable, I didn’t feel that way when any of them where in my home. And they were there A LOT! They were totally willing to work around my schedule. I would absolutely recommend them to anyone, and if something comes up at the house they will be who I’m calling!

I called these guys after we had a plumbing SNAFU. I won’t go into too much detail except to say that it involved a toilet and water leaking into our garage. I called these guys up and they showed up pronto. They were easy to deal with and got everything fixed up in a hurry.
I would use again… though I hope I never have to ;)

At times when a property crisis happens you want folks to assist in that restoration process who actually make the experience painless and not add another layer to the already tense situation. The folks at Restoration 1 are that breed of service and consideration.
They arrived at my property to remedy the results of a ruptured water pipe which dumped about three feet of water under the house in the furnace area.
They were prompt, courteous and very attentive to every detail. The representative, Alfredo was a delight to work with despite the rather un delightful circumstances. I would recommend them highly.