Softpaws.com

THIS COMPANY IS TERRIBLE! Their customer service is the absolute worst service I have ever dealt with. Went to place an order, realized it was wrong, so called to cancel and got their so-​called «answering service». i called THREE TIMES, and apparently my message wasn’t passed along, because the order was processed and shipped. The «office manager» was the rudest woman that I’ve ever dealt with, she constantly speaks over you and doesn’t answer any questions. SERIOUSLY THE WORST SERVICE. $ 50 isn’t much to me, but the service makes or breaks them ad in all honesty
should be shut down because if they treat all their customers like this, i’m surprised they’re still in business.

I just wanted to say how disappointed I am with this company. A couple weeks ago, I attempted to purchase soft paws online with my debit card, my card was somehow declined even though there was no reason for it being declined. I decided to e-​mail the company about this issue in hopes of getting some help in purchasing soft paws. Got an e-​mail back saying that I needed to use a different credit card and that was it. Since the only card that I have is my debit card, I was lucky enough that my boyfriend agreed to try to order them online with his credit card. So he orders them with his credit card and gets an e-​mail saying that we would receive the soft paws within 5 – 8 business days. This order was placed on the 11^th of June, it is now the 24^th of June and I still do not have the soft paws that we had ordered. So last night, I called the phone number that was posted on the website, got an answer from a lady that said she could not help because she was not able to pull up my information but took my phone number and informed me that someone would call me promptly to help me with my situation. It is now the next day and I still have not received a call from this company. I know that my boyfriend had e-​mailed them in reference to our order and got an e-​mail back saying it was reshipped with barely any apology. I am honestly disgusted with their lack of customer service and feel like I am being scammed at this point.

Purchased several times. Had to return two boxes, no problem returning but they did not credit my VISA. I would stay away. Dog paw was infected. Good for chew toys.

I’ll preface this review with the fact that I work in an animal care-​related field and have experience working with dogs and cats on a regular basis. I bought the extra large softpaws product to protect hardwood floors from my boyfriend’s 110lb black lab mix.
As far as the product itself, it does work well; the product was fairly easy to apply to my foot-​shy friend with a little help from my boyfriend. They stayed on very well and started falling off after a month or so. They were very tough and did withstand the wear and tear a big dog like that could put on them, so I’ll give them that. I removed the rest of the remaining caps this past weekend (after about 3 months of them being on; the average length of leaving them on per the website if I remember correctly) and was pretty horrified at what I found:
Underneath every one of the nail caps, the poor dog had developed «thrush,» a bacterial infection commonly seen (and smelled!) in horse feet not exposed to adequate amounts of air and dry ground. They all smelled terrible, had a soft black discharge where the nail bed should be, and weakening and flaking of the keratin portion of the nail.
This product may work well for cats, and maybe small dogs, but I don’t think I would recommend it for large dogs. I won’t be putting these back on my dog for fear of the infection spreading upward and into the toes. Maybe I’m not applying them correctly, or leaving them on too long, but I don’t want to chance it with my big guy. Instead, he’ll be getting a very short pedicure when he’s sedated for a routine dental cleaning in the next month or so.

I am discontinuing use of Soft Paws. They were great for the first few weeks, but are not falling off like they should. The manufacturer claims that they will fall off with the natural shedding of the cat’s claws — this has not been my experience. I’ve read many reviews by other users who have experienced the same thing. I am having to slowly trim her nails to avoid having the soft paw grow into the pads on her feet. For me, they are simply not worth the risk. I love my new furniture, but I love my cat more.

What a GREAT PRODUCT! We LOVE soft paws. Our kids love it too :) We have a kitten and it has helped us greatly. HIGHLY RECOMMEND THEM :)

Softpaws are great! They come in a variety of colors or clear. You can get them at local pet stores (usually only clear), or order online. We found that other sites have cheaper deals than the
site. Ebay is good, but sometimes has poor shipping.
We used softpaws for about 1 year on our two cats and it stopped the clawing for about a year. Now that we moved into a new apartment the cats have started clawing again so we’re going to start them on them again! Just in time for Halloween, we’re going to get orange!

I agree, softpaws is a stellar product. I am no hippie but I really do not want to declaw my cats. I’m just too much of a softie for them. So I checked out the softpaws, glued them on– and guess what, they work!
So I have 2 male cats, the softpaws I got are the clear kind. My younger cat, Oliver, even got used to wearing them and never tried biting them off! I think he liked them! Bob, on the other hand, chewed the bejesus out of his. Luckily they do hang pretty tough.
The only thing that stopped me from using them was the time I found that poor lil Ollie’s softpaw claw was growing into the soft pad on his paws. And he never even complained! I felt really guilty about that and since then have never subjected the poor pusses to the cat version of Lee Press-​On Nails. I trim their nails myself now.

i second that. softpaw/​softclaws are great and work well… cats don’t even notice they’re there. w/​our 2 cats, they seem to last longer than the 2 – 3 weeks they say they do, though 1 or 2 might fall off during that time.
i seem to find them cheapest on ebay.