Regan Motors

Ok, so here is an update. I could not attach the reciept for repairs, so I just added it as an additional profile photo.
NOTE: Let me start by saying once I made it clear I was going to make a purchase, I did get a cup of coffee and was offered a place to sit and wait for paperwork to be established.
The problem that caused the stall/​no start was actually the fuel pump. It faulted within 10 miles (approximately). The radiator kit, and all other repairs should be disregarded as I agreed to have them replaced/​repaired.
I use Unilocal as a reference tool to determine where I do business as a consumer. It works well for me and I’m sure it does for others. So, with that being said, I will not change my 1 star rating. The reason is based on the initial response I recieved. I’m thankful we were not in freeway traffic when the car stalled. I hope this will help others in the future (including the seller).
Antonio, you have my number as well.

Got a car here a year ago, they said no problem with it n should last awhile. Well a few months later problem started showing up n now my transmission is done for. Liars here.

I called the dealership several times the other day and Antonio was so great! He was patient and kind any answered all my questions about inventory and financing process. I found them on Unilocal and it was important to get a honest dealership. So far so good! Thanks Unilocalers:)
****UPDATE UnilocalERS****
So we came back and Antonio truly knocked it out the park! We got the car we wanted no hassle no pressure just great clear upfront and honest customer service. He made sure we got a nice test drive check out all the components of the car and paperwork was a flash we were on our way! I can’t wait to buy from them again. Check them out before going to anyone else! Thanks so much Regan Motors!!!

This place is awesome. They don’t push you to buy anything which is great. We circled to lot probably 3 times checking out all the cars and they came out a couple times to let us know they are there if we needed anything but didn’t try to rush us into a purchase. Ended up with a great little Toyota Corolla, still runs perfectly. Today I had an issue with a double payment, pretty much my own fault, and they had it resolved by the time I got off work! Love love love Regan! You guys are great, keep it up!

We did not end up purchasing our vehicle here, however I must say it was a pleasant experience dealing with the family owned business. Our salesman Troy, was nothing but polite and did not pressure us towards any car, he allowed us to peruse the lot without any pressure, and come to him with our choices of what we wished to test drive, and any questions that we had.
When it came time to talk about price, he did what he could to get something close to what we needed. In the end, we weren’t able to reach a deal, but we would definitely return in the future should we need to purchase another used car, we would start here.
Garrett, the owner — followed up to see how he could help if he could, and was polite as well.
Just an overall pleasant experience when buying a new or used car can be so ugly, Regan Motors will definitely be a positive experience.
When you need a used car, start here. Ask for Garrett or Troy!
:)

Bait and switch?
2003 Subaru Impreza listed online at $ 5.4. Sticker tag on the vehicle listed at $ 5.9. Finally Carfax history report written in with the base estimated car retail value at $ 6.9. I understand Subaru’s are in high demand, I own one, but this tactic comes across as dishonest.
Could have been a careless mistake, but annoying non-​the-​less.
2 stars for the salesmen — seemed liked a nice guy, despite the obvious inconsistencies.

I didn’t even buy a car from this place, but I recommend them to others due to high inventory of small economical cars.

Great Dealership to work with — I live out of state and bought the car site unseen. It was shipped and had one problem — they agreed to fix it right away — that’s unusual — I would buy another from them in the future.

My mother-in-law’s car was having transmission problems so we were considering getting her a new ride. After getting jerked around by the big dealers in the Auto Mall and TO Blvd, we drove out to Regan Motors. Their lot was full of good options for her at very fair prices. None of the BS pricing like at the major dealerships.
We asked about the trade-​in value for her car and were surprised by the response. Their technician, Fausto, suggested that we consider fixing the transmission, rather than buying another car! We were not in a position to spend too much money on a car and he explained that even though the value of the car was low, the better deal for us was to fix the transmission.
He could have ended the process there and we would have been satisfied with our experience at Regan Motors — how often does a dealership suggest that maybe buying a new car is not the best option? Fausto offered to help us get the work done through his contacts at a price significantly less than what we were quoted by other mechanics. He spent the next few weeks coordinating between his mechanics and myself to get her car fixed up and now its running great. He pointed out the next few issues that we’ll need to be ready to address so there are no surprises right around the corner.
Long story short, if you are looking for a used car and want to get a straight deal, go see these guys. I know I’ll be back when it comes time to buy my kids a car.

Thanks Antonio. The nicest guy there (I assume, there was only him and some other person who I didnt talk to). I had negotiated over the phone and he negotiated well and got the car in less than 30 minutes once I arrived there and inspected it. The car has a couple mishaps but nothing that cant be fixed. Pretty happy that my offer was taken even though it was $ 300 more than my asking price when I was signing papers, but they gave me a closed number that I was able to work with! I was happy with the purchase. Definitely recommend Antonio!

Great customer service and no run around in and out in 20min. Got a great deal on a 94 es300 they were up front about the work that needed to be done which was minor. I went in knowing I was buying a used car that was 20yo. A lot people have to understand that these r not brand new but quality used cars. Meaning that some have issues, do ur research and ur home work on the car ur buying, depending on the make, model, and year some years r better than others in certain category’s. Anyways if I ever want a used car again I will go back.

Antonio was wonderful! We knew exactly what we wanted and from the beginning to the end, we felt truly comfortable and it was amazing. Quick, fast, drove home in our beautiful ford expedition! No high pressure just a really cool experience. We will highly recommend your business and thank you for a great time meeting you Antonio!

Mr. Regan delivered nothing but top notch customer service, world class professionalism, and a genuine sense of compassion. He was prompt in his assistance and followed through. I would highly recommend Regan Motors to anyone I know.

Let me start by saying I have driven some nice cars in my days including BMW and Mercedes, but am now realizing I’d rather drive something more practical and save for a house and kids. About a year ago, my lease was coming up on my Volkswagen Jetta and I didn’t know what to do. A friend referred me to Regan Motors, where I met the owner Garrett Regan, who was able to sell my car for the full asking price of $ 16,000 after only advertising it on his website for a couple of weeks. He then handed me $ 2,500 cash and said here is the profit from the car sale after the lease pay-​off. I was shocked, and happy to have the cash for a down payment on my next vehicle which I now needed since I was carless. Garrett had a 2005 Honda Civic Hybrid on the lot for only $ 6,000 which I took out for a test drive and loved. After applying my down payment, I got a small loan from my credit union and was able to have a monthly payment of $ 300 for only a year. The car has had no problems. It has been reliable, economical, and earth friendly. Plus I get 42 miles to the gallon! I love this car! I would recommend Regan Motors to anybody looking for a positive used car buying experience. It is a warm and comfortable family run business. The first time I have ever truly felt respected in the car industry.
Thank you Regan Motors! And especially Garrett Regan for being so down to earth and helpful. It was a pleasure doing business with you.
Don’t believe those bad reviews, they are just bad apples.

Buyer beware. Their claim to «hate used car dealers» is nothing but nonsense. They’re a typical used car dealer, without a doubt. Their cars are overpriced and only look good in the photos. Most are extremely high mileage and are bound to have problems. If you do purchase a car from here, save yourself the trouble and have it looked at by your own mechanic. Don’t trust that these people will do anything they say they’ll do. Who knows what goes on behind the squeaky clean, no-​pressure image they front; it’s obviously not good if they’re selling such poorly taken care of vehicles. They’ll be out of business soon, hopefully.

Regan motors is with out a doubt a strait forward place. While I was looking at a car, a guy walks out and says if I have any questions or need anything to let him know. I was relieved that I could check out the cars in peace without the sales guy trying to start a conversation. When I did need some help Garrett was very helpful and let me test drive the cars I was interested in without question. I also had my mom with me for back up ;-) and they treated her with the utmost respect. Horrible used car dealerships are everywhere, Regan motors is like a beacon of light in the dark world of used car dealerships. I Hope this review helps you guys, thanks again for your great customer service.

Really happy with the service and «non push iness» of Regan Motors. Fausto was very willing to help my son and I get into a very safe and good car. I would recommend and return to Regan motors again to look for a vehicle.

Wow, came with cash & a solid reasonable offer to walk off the lot with car but I don’t think they want to sell cars. Our sales guy acted like he wasn’t going to negotiate with a woman. Wouldn’t let me talk to the ‘guy in charge’ either. They kept our license and we had to drive all the way back the next day…

Regan Motors… I know it’s long but please read it and save yourselves the trouble. When first looking at cars there I found the salespeople very helpful and willing to let me look without bothering and pestering me which was a nice change. I found a car that suited my needs and was really very cute besides some minor scrapes and cracks alongside the bottom of the front which is to be expected when buying a low car. So I brought a mechanic friend of mine to come look at the car and talk to Fausto (Tito) just to scope out the situation and see what kind of place it was. My friend was sold on the car as well considering our salesman was also a mechanic and assured us that even though there were some cosmetic defects (no cigarette port for phone chargers, torn material on the ceiling on the inside of the car, cracks in dashboard, one rim had different design, broken radio, etc.) that the car was mainly focused on working well under the hood. First off, every car on the lot is Certified Pre-​Owned with no warranty unless you buy it. As well as these promises I was also personally told multiple times that all joint boots alongside the bottom of the car had been replaced. Upon visiting my neighborhood mechanic to get a set of rims on my car that actually matched I was questioned by my mechanic on where I got the car and how on earth they had sold it to me in this condition. Not only were the brakes severely diminished to the point that was so unsafe my father didn’t want me to leaving the parking lot (my dad is a mechanic as well) but multiple wheel studs were simply sheared off (these keep the wheels on the car) which is extremely unsafe, and the struts had clearly never been inspected, but to top it all off the joint boots were torn and had clearly never been replaced. I called Fausto to ask about this and was told «a torn joint boot is no reason to replace it,» which pretty much defeats the purpose of having joint boots. Upon being delighted with this lovely news I inquired about the brakes considering if you buy a certified pre-​owned car that entails an all around vehicle safety inspection to make sure the car qualifies which according to the condition of the struts and brakes was no where near the criteria for certified pre-​owned. He told asked me to bring the car in to his mechanic to do it and he would do the struts and joint boots for free and give us a discount through his mechanic for the other things, which first off confused me because he said he was the mechanic for the lot but me being almost 50 miles from the dealership at the time made it unreal for me to drive out there in the condition my brakes were in. I told him I would gladly bring the car to him for the struts and other broken things but we ended up working out that he would reimburse me for the brakes as long as we let him fix the other things. Later in the week I called before bringing the car in and was told that we never made a deal for reimbursement nor did he say he would fix anything. Not only did I get the run-​around when I was first buying the car (6 days and 3 visits later than promised) but Fausto would also work out deals with me and then deny them two days later. Bottom line two weeks into having the car and driving less than 200 miles the check engine light came on 3 times each for something different. The only reason I could think of that got this place any decent reviews at all were that they were written before all the problems hit them as not only I but three other people I know have had the same experience as me. I am severely disappointed in Regan Motors and its employees. Garret Regan was the only person there that acted decently towards me and he still only reimbursed for the brakes. I would not recommend buying a car from this lot, unless youre looking for an overpriced junker that just turns out to be a project car.

I sincerely had the best car buying experience here. I was in the market for a used car for my first car and I sent an email to the dealership for a car they had posted. The next day I got a call from Antonio and he told me that the car I wanted was not available any longer. He told me about a Honda which he had just picked up and I went the next day to go look at it. It is a great little car and they cleaned and detailed it to my specifications. The detailer that they have there is great!
Antonio worked on a good price with me and I got the car for a very reasonable amount of money. I love driving my little Honda around!
Thanks, Regan Motors!