I was in dire need of a dentist and asked around the office since I’m not originally from here. Someone mentioned Brook Dental and they were in my insurance network. Even if they weren’t, after my first visit, i would still make this my go-to dentist office. The staff is super friendly, from the receptionist and billing lady Jean, all the way through Dr. Bileca and his wife, and their main assistant. He is very thorough and wants to ensure throughout the entire process that I was not in pain, erring on the side of caution if anything, which puts a person like me with anxiety at ease. I haven’t felt this comfortable visiting a dentist in over 20 years. I’ve had a root canal, a crown, and a couple of cleanings, and am about to go in for another crown(maybe two) from my own neglect before seeing him, but I have been pleased with the billing process, the procedures, the conversations with all of the staff, and my wife has also been pleased with the way she was treated. When I’ve gone in there, I’ve listened to how they interact with other patients, and I know why people go back there. Absolutely worth it. You’d be remiss not to give them a chance to work on your teeth. I’m glad I got that recommendation, and now I’m paying it forward.
Staci P.
Classificação do local: 5 Thousand Oaks, CA
I cannot tell you how happy I am that I found this Dental Office. I was in extreeme pain and thought I was going to have to have my tooth pulled because the dental office in the same mall, the same parking lot, quoted me 3 times what Brook dental did for a root canal. When I called that other office when I was in pain they told me they could have someone extract it NEXTWEEK! I went to Brook dental because they could take me right away and they told me my tooth could be saved. When I said that I couldn’t afford the root canal which is why I wanted it pulled, they told me their price and I was able to keep my tooth! They are kind and gentle and very professional. I am still getting an invoice from the«Other» place from a collection agency for $ 100 for not cancelling my appointment they gave me «The next WEEK» for the extraction which is ridiculous because I never agreed to it. I was in pain at that moment! Thank you Brook Dental!
Dan M.
Classificação do local: 5 Thousand Oaks, CA
I have not been blessed with good teeth. Fortunately, I am blessed with the next best thing: a terrific dentist. Dr. Bileca has been my dentist for a decade. It is a family business, and the staff are always welcoming, in addition to being kind and efficient. Dr. Bileca himself is a good man and a talented dentist. He is genuinely excited when I show him pictures of my baby girls, or talk about a recent vacation. When we have had«work» to do(I have had a root canal, and two crowns, over the years), Dr. Bileca manages to be a perfectionist while still working quickly, kindly, and gently. Brook Dental has been great for me, and I would immediately recommend them to anyone looking for a dentist.