805 Get Fit -Thousand Oaks

I was interested in hiring a personal trainer for myself and my employees — met with Michelle and Doug with Doctors Choice; really liked their excitement and vision. But it stopped there. Once we were on board and our credit card charged we rarely heard from them again. They said we would receive an email to approve every session — we never received one. The program was to include weekly weigh-​ins — fat% and progress which was not provided after the first couple of visits. I purchased training for 4-​people at my office and was told if it didn’t work out they would refund or whatever — they seemed like they would be great so I wasn’t worried about that part. GET EVERYTHING IN WRITING — their handshake isn’t good and they will make up every excuse possible to avoid taking responsibility for their part in the situation going sour — rather than looking into the issues. We are out HUNDREDS of dollars in unused sessions and out even more money and time given to them during the program. I have had such great luck with trainers over the years — this situation and their accountability was super frustrating and disappointing.!!