Sun Harley-Davidson

New to the HOG chapter. It’s OK so far. Parts and oil good. Watch out for primary chain case synthetic oils, they make your primary case wick oil it sucks. Oh yes it does on A Evo primary. No lye!

Great experience! Brian and Dustin went out of there way to provide customer service! I am a new rider and was looking at a street Bob which my husband had already been talking to Brian about. I haven’t bought anything yet but when I do it will be here! Thanks sun for the great customer service!

Not impressed. Been to a lot of HD dealers across the nation. Stopped by to pick up a t-​shirt. Motor clothes section seemed to have no real order and was boy/​girl/​boy/​girl everywhere. Stupid bullshit twangy country blaring over the entire store. Even if it wasn’t bullshit country, it was a bit loud. I like loud rock, but the Hee-​Haw station and DJ they had on made me want to kick small animals. Good thing NONE of the sales staff approached me at that point! One of the motor clothes gals did ask me if I needed help, but since 99.99% of their entire line up is black and/​or winter styles (i.e. Thermals or flannels), I declined. I was in the area for a week long training and was looking for a white t-​shirt with the dealer’s logo on it. No dice. They are having a sale on their barbecues and hammocks, but since I am on my Road Glide…

Great place to buy parts and accessories. Super friendly and helpful people with a very extensive part selection. I will definitely shop there again.

I have purchased 3 bikes, numerous parts and motor clothing from Sun. As a business owner I am always evaluating customer service. Sun Harley is the best in town. From the front desk staff (Gina) to the service department the customer service is top notch. I have bought bikes from Dan who is now in parts. What I appreciate about him is he always remembers my name and truly cares about me and my motorcycle. The women in the motor clothes department are also wonderful in helping to find the right gear. Keep up the great work Sun Harley! You have made a customer for life!!!

Worth the drive no matter how far!!!
I bought a 2014 HD FLD from Sun Harley Davidson last week, and I was more than impressed. The customer service was top notch. Spencer was my salesman and exceeded all my expectations.
When I purchased the bike the deal went past regular business hours and everyone was still very upbeat and friendly.
Sales, parts, service, accessories, and finance keep up the good work.
Thank you once again.

Large dealership that carries multiple brands but has a whole separate building dedicated to Milwaukee iron. Good inventory and selection, large retail area. Retail items were much more expensive than the some of the dealers just up the freeway a few miles. Friendly staff. No rentals at this location.

CUSTOMER SERVICE — activities designed to enhance the level of customer satisfaction (Wikipedia). I could not be happier.
How do you spell customer service at Sun Harley-​Davidson? I spell it Dan, Duane and Kevin. All I can say is thanks.
If you are looking for a deal, see Dan, if you want service see Kevin, if you’re looking for customer support, see Duane. I went to four Harley Dealerships before I traded at Sun Harley-​Davidson. I could have saved a lot of time had I gone to Sun Harley first.
Thanks Sun Harley for giving me the best deal, for listening to me, and for the excellent customer service.
AJ. .. .

The only thing that stays the same is change is itself. If your looking for a traditional HD dealer, without the glam and high pressures sales than this is your dealership. Like to say here you find genuine people, not just genuine HD parts. Be (a)ware Avalanche HD, I travel the extra distance and go to Sun HD now. Purchased a new FLD here at Sun HD, got a good deal without any brain damage. Management at Sun has since proven they care and resolved some issues with grace. Remember Harley Davidson was a Christian based company, at Sun HD they are still hold true to tradition.

The worse service i ever received in my life, i almost bought two bikes for me and my wife, their GM think people are stupid, They wanted to charge me 189 dollar a doc fee? all other Harley dealers don’t charge or they charge 55 dollar that’s about it! they kept increasing the price slowly after i put the deposit. BE WARE buyers, they don’t care about their customers, only the sales agents do because they make their incentive off the deal but their management sucks! i will file a complaint with BBB $ 189 rip off fees

I can’t imagine anyone having a bad experience here! It has been my husband’s dream for as long as I’ve known him to own a Harley and Sun made it happen with style. We started shopping at another Harley dealer up north and were treated poorly so we came to Sun.
When we decided to buy it was our intent to go to all of the Harley dealers in the area and see where we would get the best deal. But, after our original visit to Sun, we stopped looking. The service was the best I have ever had with buying any type of vehicle, bar none.
Our goal was to buy a bike, have the dealership make a little money and not walk out of the place feeling robbed. They did that and more! It was a no pressure atmosphere because, hey, if you’re looking at Harley’s– you will probably eventually buy.
They did a great job getting the exact bike my husband wanted (from another dealer) in a timely manner (the next day) and the deal was done with a handshake. When we came in to pick the bike up and pay, everything was in order.
One thing that cracked me up was «the joining of the brotherhood». Once you buy a Harley, my friends, you are a Harley owner for life. Each person we were introduced to (service, parts, accessories) congratulated us and asked us what we bought. I thought for sure we were going to be taught a secret handshake. Instead, we got cool free t-​shirts!
There was one unfortunate thing that Sun had no control over, yet they made it right for us. By the time we got all the paperwork done, getting accessories, etc., our insurance carrier was closed for new policies so my husband couldn’t ride the bike home. Total bummer. To top it off, the next night my husband was going out of town so wouldn’t be able to pick the bike up for a few days. Sun Harley delivered the bike to our home, parked it in the garage, shined it up a little — and the bike was waiting for my husband when he got home. Awesome!
Only a 5-​star rating for this dealership will do!

I am far from an expert, in anything to do with motorcycles– buying and shopping for them — Or even riding them. ha ha ha.
I recently got my license (kind of a early bucket list thing) and decided to buy a bike. I went around to several stores looking, and looking, and not knowing what to go… get used? … get new… Harley… Honda??? Ugh.
My experience here was pretty good. I was shown bikes, we talked about new vs used and I fell in love with a Iron 883 — brand new. I HATE when I do that. Anyways, aside from a few small delays on MY part while securing financing, i had my bike in my drive at the end of the next day… which was a Saturday… which reminds me to say… Saturdays are very very very very busy… but it FEELS like a good kind of busy.
Outside people were having a cook-​out of some type. and really just enjoying themselves.
After final details on the deal, i left with a few H-​D shirts, cleaner for my bike, and a hearty welcome to the club.
People– strangers– were supportive and friendly– as I prepared to take off with my bike — and by that I mean my friends husband who drove it the 33 miles to my house because I was still a little hesitant to ride the freeway… (baby steps)… making me feel really good about my purchase.
So far, so good. I only got to take it out one Sunday due to heavy rains around here… but am looking forward to riding, and then coming back here for maintenance and apparel needs in the future…

Excellent Harley Dealer. The parts people are always willing to help and the service techs meet or exceed all expectations.

This review is for Harley purchases, not parts… as I haven’t dealt with those guys yet. But, I’m sure I will after the great experience I had during my purchase. I just bought a «pre-​owned» 2000 Heritage Softail from Sun and I couldn’t be more pleased.
I’ve «drooled» for years over buying a Harley, but always thought they were out of reach, financially. REED HOLMES is the sales guy to go to at Sun, if you are shopping or even thinking of shopping for a new or used Harley. Just tell him what you are interested in, and he will email you when they get trade-ins…the good ones go quick and he will notify you ASAP with pics. He has the experience and knowledge to help you make informed decisions and is just an all around «super-​cool-​nice-​guy.» Reed rocks!
I felt little to no pressure at all when wandering their showroom, and I really felt like they just wanted me to be happy with my purchase, which is what it’s all about. It worked, and I am. Greatest thing I’ve ever bought! Reed was helpful and informative and has helped me with several questions/​issues after the sale, as well.
I advise you, as your attorney, to go buy a Harley today.
Cheers.

Not sure why it says this business is closed?
I was just there over the weekend.
Sun is a great Harley dealership. It is by no means the biggest one you’ll see, however they do have a good selection of bikes, parts, and apparel. They also have a free breakfast every Saturday morning. I’m not talking cereal here folks. They do it up right. Eggs, bacon, sausage, pancakes, and orange juice! How could you not appreciate that?
This weekend they had the «Wall of Death», probably one of the coolest things I’ve seen. If you don’t know what it is, I’d suggest you check it out sometime. Check out Sun Harley-​Davidson while you’re at it.

I’ve been to quite a few Harley dealers over the years and they pretty much all are similar. Each dealer has its own branded t-​shirt stock which I’ve collected as I go on trips. Otherwise though, they’re almost like fast food joints in the gear they have available.
Sun HD is no exception. They have a large dealership that’s separate from the main Sun Enterprises dealership next door. The dealer is large and airy. They stock the standard Harleys and Buells and have a few customs they’ve taken in trade.
The riding gear is well stocked with leather jackets, boots, and even HD branded stuffed animals and kids sized shirts and jackets.
I bought my Harley Storm boots from them and they’re the best. I have going on 150,000 miles on my pair since I bought them in 2004 and they’re starting to show their age a little.
The parts and bike gear department upstairs is nicely stocked with Harley branded add-​ons and do-​dads for your bike. Chrome floorboards, 3′ tassels for your handlebars, and fringed saddlebags.
I brought my Harley Softail in for the 40,000 mile check and to have the seals replaced (I’d hit a big bump back in Virginia) and when I got it back, I was a little concerned because my right turn signal kept rotating clockwise. It turns out the mechanic that worked on the forks neglected to tighten the turn signal stalk sufficiently. I took it back primarily because if one nut is loose, there may be more.
The shop did a fine job accepting responsibility and having a mechanic go over the entire bike, making sure all nuts and bolts were correctly fastened.
The sales guys seemed a little unsure about the Buell stock and kept trying to steer me over to the Sportster even though I rode in on a Hayabusa and was really interested in looking at the Buell. I think they still have some animosity towards anything not Harley.