Vic’s Precision Automotive

After $ 800, picked up car to find it was worse than when I broght it in. In shop for 8 days and still did not know the problem. Tech finally told me that they did not have the same diagnostic equipment of a dealer or large shops. Don’t try your luck here!

DO NOT TAKE YOUR CAR HERE!!!
I took my car in to get the power window motor and regulator replaced and they quoted me $ 800 for the repairs parts and labor. When I asked how much the parts were they quoted me $ 500 directly from the dealer and when I called the dealer to verify the cost of the parts they quoted me only $ 265! Furthermore, the dealer gave me an all in quote of $ 430 parts and labor so Vic’s wanted to charge me almost DOUBLE.
Finally, the icing on the cake when I went to pick up my car to take to the dealer they actually charged me $ 50 for a BRAKE INSPECTION and $ 50 to tell me my window was broke which I already knew.
These people are crooks and will try to rip you off at all costs.

The worst automotive shop in the conroe\ woodlands area by far. Do not bring your vehicle here

I had these guys install a pair of tires about 6 months ago, and was pleased with the care and attention they showed for the job. Fast-​forward to 10 days ago, one tire was 12 psi low. three times in the past 10 days I’ve put 10 – 12 psi in that tire, so I took the car back to Vic’s, thinking I probably picked up a nail or something. I was told they could not find a leak and that would be $ 20.99. Uhhh What? Well I paid them for not fixing my leak, and I hope they’re proud of that $ 20.99 they didn’t earn.

Clean, friendly and knowledgable… just not easy on the wallet.
Oil change
Vic’s $ 130
Dealer $ 150
Brake inspection
Vic’s $ 50
Most other places $free
Front brakes, rotors and sensors
Vic’s $ 850
Average quote $ 650
Meineke $ 600

My daughter took her Saab for alternator (an electrical problem). They replaced the alternator to the tune of $ 800, and when she picked it up, it had all kinds of electrical problems that it didn’t have before. Now, the radio won’t work, the computer system won’t work, the blinker and tail light doesn’t work, the automatic trunk button will no longer work, etc. Upon further reading, we discovered that if the battery is not charged on a vehicle before replacing the alternator, that these problems can happen. Obviously, this is what happened to the car because the battery was discharged. Vic won’t repair it, won’t even discuss with my daughter any kind of recourse. I see that he had 3 bad reviews out of 6 reviews so she should have read this before taking the car. Don’t take your car here.

Got my tires delivered there from Tirerack. I chose them as the installer because they have consistently good reviews, which made them stick out from the others which seemed to be the opposite case. When I got there I saw why. They have an extremely friendly and knowledgeable staff. I chatted with a technician while my work was being done, and he took the time to show me around the shop.
As an example of what pride they take in customers’ cars and the value they get from their visit– he pointed out that I have some slightly warped brake discs. I know it sounds like he’s trying to up-​sell me, but that couldn’t be further from the truth. He was upfront with saying that the only problem I’ll see from that is shorter brake pad life. When I told him I changed the pads myself, he offered some other useful advice for the next time I change my pads. Really? Did this guy, who makes a living with this work just tell me how to do it myself instead of suggesting to pay him to do it? Though he did give me the obligatory warning to do meticulous research and take great care when doing the job if I opt to not have it done by a professional.
They are just honest people who understand that peoples’ vehicles are their livelihood and above all need to be safe, and they treat them as such.

Made an appointment for a 90K check. I asked for a written estimate, but they were unable (or unwilling?) to provide one. While looking at the breakdown on the computer, I noticed some items on the bill were not equipped on my vehicle. I brought this to their attention and they were removed. We agreed on a new estimate. Three hours later I got the bill but found out that they had not done the 90,000 mile check and not performed the necessary maintenance. After bringing this to the attention of the manager he apologized for the confusion, but was unwilling to honor the previous estimate, claiming it would cost over 200 dollars to finish the job. At this point I decided to cut my losses and take my business elsewhere. I suggest you do as well.

Was on a trip thru Texas to visit family and we broke down just outside the Woodlands. Called AAA and they recommended Vic’s. Towed the car in and they had it fixed the next day. Priced fairly and we made it home to Seattle with no further problems. Thanks Vic for helping us get a hotel and delivering and bringing us back to get the car.