Chili’s Grill & Bar

While We were having dinner we could hear profanities coming from the kitchen area in multiple occasions. Manager was made aware of this and he did say he was back in the kitchen for «at least half of the time». 1÷27÷2016 8:30−9;45 pm

This is the best chili’s around town, great services, food is what you expect from Chili’s.

I don’t know what it is about the Chili’s in/​around The Woodlands. They are filthy and smelly places because they are the only restaurants where people smoke inside.
To the food. I specifically asked for my fries to be cooked to be a little crispy. I do this to ensure I get fries that are HOT. Not soggy, limp, cold, tasteless potato noodles.
Well, cold, twice fried french fries is what I got. I also order the Chicken Ranch Sandwich (or buffalo chicken sandwich — whatever it’s called) and it was cold too.
Look, I know they aren’t Chefs at Chili’s or any other chain like this BUT THE MOST BASIC thing any restaurant can do is plate up and serve ANYTHING that’s fried, HOT! If you can’t put something into a fryer full of hot oil, drain, season and serve it all while it REMAINS HOT… close down and get out of the business. You’re just too incompetent to run something as complex as a deep fryer.
Also: NOTE TO MANAGEMENT: The reason your restaurant has only a handful of customers… it’s because you allow smoking inside and to make matters worse, the bartender is too lazy to clean or even dump out the disgusting ashtrays. You know way the restaurants in and around The Woodlands Market Place are so busy? They don’t allow people to smoke and create filth at their restaurants. They offer a nice, clean, tasteful environment in which to dine.
Shame on me for going in and staying around. Lesson learned.
My 2 Cents.
Greg T.

So very disappointed. Before we moved to Houston, Chili’s was a favorite place for our family to dine out. We hadn’t been since we moved here so we decided to grab one of those burgers we remembered so well.
We were in around 3:30 pm on a Saturday, place was nearly empty. We were seated right away, but the waitstaff was very slow. We waited forever for someone to come and take our order. The appetizer, classic nachos, was cold. We all ordered burgers. I remembered them delicious and hot, condiments crispy and fresh, with a great side of fries. Nope. The burgers were overcooked and barely warm, the portion of bacon on one burger was miniscule, the lettuce was wilted, cheese had been melted for too long and only had a thin, greasy layer, tomato was grainy like it had been frozen but hey, the pickles were good. The fries were undercooked and barely warm as well. We had to beg for refills on iced tea and water even as we were the only table left in the front corner.
I also have to add this: The interactive screens on the table is a fun idea. HOWEVER, when they are covered with food splatters and greasy fingerprints it is EXTREMELY unappetizing. Ick. Dirty and gross.
We skipped dessert.
We won’t be coming back.

My family arrived around 3:30 and were shortly seated by a not so friendly hostess, we were then greeted by our waitress (who was pretty friendly) and then ordered a few minutes later. We waited patiently for our appetizer, as we watched our waitress attend to all of the tables around us but ours. Finally at 4:45 we received our appetizer, which was soggy and cold. After our food arrived, which wasn’t that great either, and we were done, we waited 20 minutes just to ask for a box. I will not be coming back here.

When I decide eat at Chilis I normally go in with the mindset that I will have a pretty mediocre meal, with pretty mediocre service and overall pretty mediocre satisfaction. This time I must say I was blown away by my visit here.
Right away I must say that the ONLY reason I didn’t give this place the full 5 stars was because they still allow smoking in the bar. It reeked of smoke the second we walked in… luckily we were able to sit far enough away to not smell it. Unfortunately, I love just seating myself in the bar and can’t do it here because of that awful smell.
My boyfriend got the Steak fajitas and LOVED them. I will say that the sautéed peppers that came on the skillet were full of flavor. They no longer use the tower of condiments to put on your fajitas… but he normally wasted most of those anyway. I got the Grilled Chicken Sandwich… with some change. I changed the bread to wheat toast and opted on the tomatoes, then got a side of their amazing BBQ sauce to slather on it. My meal was just as outstanding as the fajitas.
Our service was great, no complaints! She seemed busy with cleaning, yet our meals came out piping hot so she’s doing her job plus some! Props to her.

Stopped here on a Friday night about 830pm and the place was almost empty. I sat at the bar area and ordered a drink and the endless salad, soup and chips. Service was almost non-​existent, my drinks were never refilled and the bartender seemed more interested in talking with coworkers or MAKING THEM DRINKS!!! Yup, on several occasions I watched him make alcoholic drinks for coworkers in the styrofoam to-​go cups. Definitely a violation of state alcohol laws. Food was OK and came out quickly, but after it arrived that was the last interaction I had with any staffer. If the poor service I experienced is any indication of how things are on a regular basis, I can understand why the place was empty on a Friday night. Too bad because this appears to be a good location otherwise.

This place is terrible. Server spend more time talking than waiting tables. My soup was just barely lukewarm. Salad just average. I did not pick this place, because everyone knows the food is terrible, but soup should be served hot not cold. People who dont know good food eat here.

This is by far the worst Chilis in The Woodlands. I’ve been numerous times and the service stinks. Never a host/​hostess when you walk in. Takes forever to get waited on. Then when your food gets there no follow up. I give up on this place. I’ll never return.

Stopped by today during my lunch hour with my wife. The service was horrible at best, we barely got attended by our waitress. I’ve had better service at ChickFila. Which was a mystery, since the restaurant wasn’t busy at all. I understand why now, people avoid this place like the plague.
At first sight, I could see that they made major changes to the menu, and introduced a new payment method via an ipad device. The food reminded me why I rarely even go to Chilis. The food was way too salty, we ordered off of the lunch special (smoked burrito, chicken tacos), might as well have called it the heart attack special. I could have sworn my blood pressure went up with every bite. We didn’t even eat half.
I would think twice before spending your hard earned money at this establishment.

Hands down the WORST location EVER. Service was pitifully slow and the waitress let us know that the «kitchen got slammed». Really? You don’t say? It’s a normal Sunday afternoon so I can’t imagine that they were «slammed» anymore than usual. Took forever for food to get out. Had our two year old with us and she held out as long as she could. It’s unfortunate that she was rewarded with a very low-​quality kids meal. The chicken sandwiches were lukewarm and rubbery. The only thing edible on the whole meal was the french fries and some of those were questionable. It took the waitress forever to bring our check back after we laid payment down with the receipt. I have to say that I’m not 100% confident that my credit card number won’t get stolen. She brings the check by while walking past us and never stopped. Dropped it on the table as she wisked by and kept walking. Chili’s used to be a decent place to eat for a decent price. I don’t know if it’s just the management or what but they’ve became the Walmart of eating out.

Just had the most disappointing $ 55 meal at Chillis. From the weird tasting guacamole to the tough baby back ribs that my kid didn’t eat to the tough buns on the burger with thousand island dressing. Horrible! When we told the waitress about the guac she said there was nothing she could do about it. Okay? These are dishes we get all the time but at this Chillis, they were INEDIBLE. The chips were cold, the salsa was ugh. Seriously, we were so mad we had to pay for this meal!

Came here about a month ago and had pretty bad service. Decided to give this place another shot because I’ve come here numerous times over the past 10 years. Figured it was a fluke.
This time was no different though, and was in fact worse. Service was absolutely horrible, actually the service was non-​existent. The person who was supposed to be our waitress never came to our table. Waited 20 – 30 minutes before I asked a random waiter where our waitress was. He didn’t know, but was at least nice enough to take our order. And we weren’t the only table getting lousy service. Some of the surrounding tables were pretty vocal about it. And it wasn’t like they were short staffed. Plenty of waiters and waitresses walking around but not really doing much of anything.
Food is pretty decent, but not near good enough to get me to come back to this place.

Haven’t been in awhile, really enjoyed our visit, the food and service was wonderful, will not wait so long before our next visit.

Its sunday and they are quite busy the starter (skillet queso) too a little long but the server were very attentive in telling us that our order will soon be served;))

My wife and I come here all the time. Service is great here especially at the bar. Great place for a cold beer after work, great lunch combos or a family night out. Rewards program is the best around and the ziosk is awesome. I defiantly recommend chilis in the woodlands.

This is our go-​to when no one can decide what to eat, but after our last few times of dining here, we end up walking out and saying, «Nah, never again».
I have to say the service is always friendly but the restaurant if you go on a weekend for dinner is super noisy and the food lately has just been «meh».
They just got rid of their spinach and artichoke dip and replaced it with a very boring queso dip, which I tried and was told that it’s just like the spinach dip without the artichokes. Uuuuuhhhhh, no it’s not. It wasn’t bad. It just wasn’t the spinach dip.
We were there for an early dinner (4pm) so the restaurant was nearly empty, yet most of the tables were not set and were dirty? Huh? Short on staff? Wake up Chili’s.
The Quesadilla Salad is a meal in itself that will leave you plenty satisfied, but honestly you’ll have to go for a 5-​mile run because it’s like having a protein shake along with steak and eggs. What’s the point? A salad with corn and beans and a grilled quesadilla which you’ll devour. You think you’re being «good» ordering a salad… then here comes a carb-​fest.
The kids menu is always a winner with my boys but on our last visit, they were out of everything. No apple juice, no flurry drinks, and remember no spinach dip… oh, and the kiosk didn’t work (which sadly was due to the storms-​so no further explanation needed).
My signature dish is always the Caribbean Shrimp salad. But in all the years, I swear the cook puts his own spin on it or they change the recipe. It use to have pico and corn chips. This time, no pico, no corn chips and bland pineapple, and sadly just little mandarin oranges from Del Monte. I think I’m done with this experimental «saiad».
The coupons are usually a big saver, «Free appetizer», «Free kids meal with adult meal», but lately I’ve seen few and far of those.
Oh, well, Chili’s will always be there, but sadly after these last few visits I don’t think I will.

Arrived Sunday, ⁵⁄₂₄ at 1:20 and told it would be a 10 – 15 minute wait. 20+ minutes later all but one wait ahead of us had given up and left so we got a booth for the three of us. We already knew we wanted hamburgers and our granddaughter wanted nuggets so we told the waitress our food order along with our drinks. She apologetically told us the kitchen was backed up so it might be a while. We quizzed further to learn it would be about 20 – 25 minutes. We said forget it and my husband asked to speak to the manager who was too busy in the kitchen to come out. Also noted about 25% of the tables were empty and mostly not cleaned. I’ll think twice before returning to this poorly managed Chili’s.

Service in the bar was great, as usual. Adam, the bartender recommend a new light salmon dish over the regular menu dinner. The Ancho Salmon was delicious! If you’re looking to watch your calories and enjoy a flavorful meal this salmon is where is at.

I’ve never seen such an empty Chilis! Maybe it’s a bigger deal where I’m from?! What with all the steak houses and such out here. Definitely didn’t mind the relatively low occupancy level, made for a nice, quiet lunch with my California-​born and raised self, mom, and son.
We were interested to see if they offered a Happy Hour menu, so we asked to sit in the bar. Apparently it’s a Texas thing the whole being allowed to smoke in bars IN a restaurant? Ah well. Raised amongst smoking relatives, that pungent smell of smoke in the furniture and air doesn’t bother me.
The whole restaurant seemed musty and very dark though.
Our waitress was a treat. She was vibrant and witty. When she inquired about where we were from she was quick to inform us that the restaurant doesn’t offer a calorie chart for us to check over. Well… alrighty then!
She made great recommendations though and was fun to chat with, for as often as she harped on our state of origin!
Pineapple Blueberry Margarita for the win!