Bear Branch Family Dentistry

Great dentist! Exceptional care and customer service from the entire staff. Very friendly and professional!

I went here back in 2013 when it was new, and they had a promo on deep cleaning and check up. It was $ 99. I spoke with the lady who handled financials and plans, and she reconfirmed that the procedure I did was in fact, $ 99, which the insurance covered. I told them, not to charge my insurance, but I’ll pay cash this time so that I can do other procedures with the insurance. They insisted that they need the insurance information regardless. So I gave it to them, and I paid cash, and went a head and scheduled an appointment for my husband for the same promo, and paid in cash for him in advance. Next thing I know, I get a statement from my insurance company saying I was charged hundreds (way more than their promo), and when my husband came in, they treated him less kindly, and did not give him the deep cleaning, and just gave him a regular cleaning, and sent him off after failing to «up sell» to a deep cleaning. They never mentioned that they would charge me more, and I specifically told them not to charge the insurance company! They never called me to let me know either! This place scams you! I would appreciate more honesty, and at least tell me if you will be charging me, but when I called, no one had any clue what is going on, and they kept insisting the promo was for regular cleaning. Ok. The point is they didn’t even bother telling me, and the financials lady confirmed my price for $ 99.

I’m surprised there is only one other review of this place, but I couldn’t agree more with the other poster. This dentist’s office is fantastic! I’m new to the area and was delighted with them from the very start in every way. Superb professional care, all up-​to-​date equipment possible (state-​of-​the-​art machines is right!), kind, attentive, friendly service from *everyone*, and a comfortable, calm, very soothing environment from the waiting room to each room within. I have now had preventative care, a crown put in, and even a tooth emergency (which I was immediately brought in for), and in every instance they have excelled. I highly recommend them.

Beautiful office and facility with state-​of-​the art machines. Very nice wall art and warm colored designs. Everyone here is really friendly and made me and my wife and 3-​year-​old feel very comfortable. This place is totally our new family dentist!