We placed an order to be delivered to our mother when we were out of the country. Edible Arrangements contacted her and she was out of town until 3 days after the date we requested delivery. When arrangement was finally delivered, strawberries were rotted/molded. Other fruits in the arrangement were mushy. Edible Arrangements phoned mom several times and she advised them of her return in 3 days, & would re-contact them upon return. They continued to call her regarding delivery. Mom requested the delivery be cancelled as she was away & didn’t have time to deal with the continued phone calls. We contacted Edible Arrangements to also request cancellation. Upon return, apparently the«original arrangement» was delivered 4 days later! UGH!!! HUGEDISAPPOINTMENT for the amount of money spent. Next time will send a gift card!!!