Edible Arrangements

We placed an order to be delivered to our mother when we were out of the country.
Edible Arrangements contacted her and she was out of town until 3 days after the date we requested delivery. When arrangement was finally delivered, strawberries were rotted/​molded. Other fruits in the arrangement were mushy.
Edible Arrangements phoned mom several times and she advised them of her return in 3 days, & would re-​contact them upon return. They continued to call her regarding delivery. Mom requested the delivery be cancelled as she was away & didn’t have time to deal with the continued phone calls. We contacted Edible Arrangements to also request cancellation.
Upon return, apparently the «original arrangement» was delivered 4 days later! UGH!!! HUGE DISAPPOINTMENT for the amount of money spent.
Next time will send a gift card!!!