The Inn At Jackson Hole

Basically this review should be between 2 – 3 star. The room is like a low end holiday inn. We were on the 3^rd floor and there are no elevators to it. Very little amenities. They do have a nice hot tub and slightly heated pool in the winter. The have ski lockers but no signs for how to find them. I gave it a 3 star only because the people were so nice. Food was good. Egg, meats bagels fruits, etc. they don’t refill it that well.

This has been an interesting ski trip and our first time to Jackson Hole. We will not return to this hotel for a couple reasons. Our main concern is that our money will not be refunded after our plane got canceled. They charged our card 14 days before our reservation. They also do not have any conditioner, just shampoo and lotion.

Pros and cons about this place.
The first night they tried to charge my card for the whole amount, the entire time we are going to stay here,(originally it was 22 days, then we left early 10 days).
The fireplace in the room works in some rooms but not in mine. When I called and asked she said that no one’s was working and they are trying to put gas lines in the entire hotel.
Teton village is a very nice place to stay, great view. We saw plenty of animals which was cool.
I found a long black hair on my bed twice when I came back from work and the bed was made, and the room was clean.
The breakfast needs help too. Kinda simple, not much.
The people here are nice.
When I called to all about the place a long time ago asking questions about this place, they said they had a pool. When we got here it was covered up. Towards the end of our trip one person asked and they said it’s open you just have to let us know so we can take the cover off… So needless to say, no one went swimming because we didn’t know.
It’s an ok hotel. I guess you get what you pay for.
To be fair the GM was really nice.

The room was $ 344 per night. Beds were comfortable however the AC unit was extremely loud. I expected much more for the money. Wouldn’t stay here again.

I made a reservation directly through the hotel, received a confirmation, and a week out from my trip I was told they over-​booked themselves. So, during the height of the season, I had to go somewhere else. The only place I could find available didn’t have similar amenities, nor a similar room, but at least it was a roof over my head. I’ve been living and working remotely with limited phone and internet access, so it was even lucky that I learned I didn’t have the «confirmed» room before I showed up at the front desk. I could have gone up there, and not had the room I paid for, and been turned away to try and find something. So, I share this, because this could be you. It seems a hotel shouldn’t confirm reservations for rooms that are unavailable.
So, I gave them the lowest rating I could because their service is so poor that I couldn’t even walk through the doors based on their mistake.

Buyer beware … I prepaid my room through
. Upon check in, the clerk took an imprint of my credit card for incidentals. A few days after my stay, I noticed that my card was charged an additional $ 67.
In addition, the coffee maker wasn’t cleaned after the previous guests’ stay. I wanted to make tea; when I opened the filter housing, there were coffee grounds still in it. There was also leftover coffee in the pot.

We stayed at the Inn for a family reunion. Now it’s not actually in Jackson it’s in Teton Village outside of Jackson by 12 miles. It was nice and our room was fairly clean. The décor is very western and it’s kind of rustic in this group of shops, restaurants, and hotels. They still have tube TVs and they didn’t have the lamps with the plugs on them so we had to unplug everything to charge our phones but the staff was quick in keeping things clean. I’d stay there again because compared to the other things in this tourist town the prices seemed cheaper and the staff was nice — dead bugs in the pool though :(

This is an affordable hotel in an otherwise prohibitively (for some) expensive resort area. There are some negatives: there was no refrigerator in the room and the hotel was noisy, also the sauna didn’t work. As others have said, the rooms are somewhat outdated. The positives would be the price, location and the outdoor pool/​Jacuzzi. If I am in the area again I will definitely look at the town of Jackson for lodging instead of Teton Village.

I enjoyed my hotel stay here overall. It was a nice and clean room. Yes, the hotel is not as fancy as some other hotels in Teton Village, but I am a budget traveler and not a luxury one. Our room was on the third floor and there was an elevator to get there (another reviewer said there was none).
I just wanted to point out that after paying for this hotel on Hotwire we were charged a «resort fee» of $ 10.00 for two nights. I asked the front desk what this was for, and they said it was for parking and the use of the pool. Hotwire advertised that this hotel had free parking, so I was not happy.
Parking in the Teton Village complex is «free» in that no one tracks your parking. There are no parking gates or time tickets. The Inn at Jackson Hole would not have known either way if I had my own car or hitched a ride from friends in the area.
I called Hotwire customer service, and they were not helpful. They suggested that after I book hotels with them in the future I call the hotel I am staying at and ask about resort fees so I can be prepared for them. This was coming from a supervisor who I asked to speak to because the first operator was just as unhelpful. I am more unhappy with Hotwire than the hotel themselves because how can you truly «compare prices» if the hotel is free to tack on more cost to your stay on the back end?

My review is a little swayed, because I had stayed at a four star hotel the night before. The accommodations were adequate but nothing special the mattress left a lot to be desired, the TV was from about 1998, the paint was peeling in our bathroom, and we had to let the shower run for awhile before hot water came through. The staff was very friendly, and helpful during our stay. It was a fairly nice, I think it was a little steep for the off season, but acceptable.

Before booking 4 nights at the Inn at Jackson Hole, I was skeptical about it based on some reviews on Unilocal and tripadvisor but I am a skeptic no more. I went to Jackson Hole with a large group for a ski trip. Half of the group stayed at the Hotel Terra (just 50 yards away from the Inn) and some of us stayed here a it was a more budget-​friendly option. I have no regrets for my decision & here’s why:
The hotel has all the basics you would expect from a quality hotel:
1) Large, comfortable bed; quiet, clean room; nice view.
2) Free internet in the lobby and functioning wifi in room.
3) Coffee maker in the room and complimentary hot chocolate & coffee in lobby (which I always had on the way out).
4) 24 hour front desk staff.
5) Outdoor pool and hot tub.
6) Walking distance to all lifts and Teton Village restaurants
But here is where the Inn went beyond and above. I had a 50 pound bag when I arrived. The staff happily carried it up 3 flights of stairs for me. One night the fireplace in the lobby was not on because it has been a little unseasonably warm for a few days. Despite this minor inconvenience, I requested that they turn it on and later than evening, I got a message through my roomate that the fireplace had been put on if I want to come down and enjoy it, which I did. Another (big) thing — soon after I started my trip in Jackson Hole, I unfortunately got food poisoning (not from the Inn). It is always tough to be sick away from home and especially when you want to be on the slopes! However, the awesome staff at the Inn answered every call and every request I had during those couple days. They went to the vending machines down the hall to get me sprite and coke when I had no energy. They brought me a spoon so I could eat oatmeal in my room because I was too tired to go down and get it myself or to go get breakfast next door at the Café at the Terra. (The Terra does not have comp breakfast anyways so everyone from our group at both hotels ate breakfast there in the mornings). Also, because I was really sick I had to call the Jackson Hole «mobile physician» in the middle of the night one night. I had a roomate and did not want to wake her up so the Inn arranged for another room, in the middle of night, nearby the front lobby where the doctor could see me. Talk about attentive, accomodating customer service.
On top of it, I saved $$$ by not staying at the Terra which basically paid for my trip to Yellowstone. I did hang out with friends at the Terra next door during my time. Yes, it is a newer property, more luxurious, with modern elegant rooms and a nice spa etc but I think I enjoyed my stay at the smaller, more attentive Inn more than I think I would have at the Terra. And who wants to spend time in a room anyways when you can be out enjoying the slopes and winter wonderland activities. If you must have a certain standard of luxury and cannot do without it, stay at the Terra. But if you want everything you need & then some from a suitable, comfortable accommodation in Teton Village close to everything, plus the attention of a smaller hotel AND you want to save money that you can then spend on things outside your room, then stay at the Inn. It was the little things that mattered — the extra mile they went to make sure I was comfortable, the hot chocolate, etc.
One small recommendation — stay on the side of the hotel near the lobby. It is near the hot tub, hotel entrance, etc and is a bit easier. If you want elevator access, it is a bit further on the other side of the property (if that is important to you). Maybe just ask them what is better for you, based on your needs. In any case, they are willing to help you carry things up if you need it.
Thanks to the Inn for a great stay!

We enjoyed an excellent 3-​night stay at the Inn in October. A tremendous value for resort community lodging. The PROS far exceeded any cons. Loved the hot tub, lap-​length pool, and the sauna. Very friendly staff.

My travel companions and I really enjoyed our stay at the Inn. If you’re not familiar, Jackson Hole/​Teton Village is a VERY ritzy/​expensive place to stay. The Inn is not that. If you are looking for a hoity-​toity hotel, go to the Four Seasons or Hotel Terra. The Inn offers a great budget-​friendly lodging option that doesn’t break the bank. The service at the hotel was very pleasant, I was also pleased with the cleaning staff.
As for the amenities, I was pleased with our room. It is a very standard hotel room. My room had a kitchenette, which was nice, but nothing special. The fridge is just a mini fridge — so plan accordingly. There is a small coffee maker in the room, as well. The sink and stove are also very small; one pot and one pan (really a wok!) were provided, as well as 4 place settings and a few mixing bowls. The outdoor hot tub/​pool/​sauna was wonderful after a full day of skiing. Know, though, that the hot tub does not have a large capacity!
My only real complaint is with the bed — the hotel doesn’t provide fitted bed sheets, so the mattress is covered with a regular sheet and regular un-​fitted mattress pad. Because neither of these are fitted to the mattress, they get un-​tucked and bunched up in the middle of the night. Other than that, the bed is very comfortable.
For ski bums or travelers on a budget, I would highly recommend the Inn!

Yay! A hotel booked through Priceline that was actually NICE! This place was such a breath of fresh air after a series of low-​end motels in my 2-​week road trip. It is very unpretentious and definitely has a ski lodge feel, but our rooml was spotless and smelled fresh. The front desk staff was nice and check-​in/​check-​out were a breeze. Wireless internet worked great. The outdoor hot tub and pool are open until 10pm and felt so nice after a long day in the car.
A couple minor downsides: There is no elevator, so you have to carry your bags up the outdoor stairs. There are also slim pickings in the restaurant department; the hotel does not offer a continental breakfast and the restaurant in the hotel is a sushi bar… not exactly what I expected to find in Wyoming. And if you book through Priceline, they tag on a ~$ 6 «resort fee» that supposedly covers parking and internet or something like that… not cool.

The Inn at Jackson Hole is not nearly as «swanky» as some of the other hotels in the Jackson Hole area. It is also not nearly as easy to find, since any GPS will mislead you. The Inn at Jackson Hole is however a wonderful place to stay with a great staff.
From what I can understand this place used to be a Best Western but then got bought out and put under new management. I’ve stayed at many a Best Western and let me tell you, the fact that this place ever was one is completely erased. Comfortable beds, clean rooms as well as a heated pool and sauna are complimented by the incredible staff.
While using the computer in the lobby the front desk got many calls asking about availability. Unfortunately the place was booked solid but rather than just simply informing the caller of this, the staff went online on their computers to help find a hotel in the area that did have availability. How many businesses do you know that if they can’t provide service to you not only recommend other businesses in the area but help you find it too. Not only that but I had bought a soda from a vending machine and rather than getting vault, I got a water. I am not a bottled water guy since I could just as easily get it from the tap so I went down to the front desk and asked if I could give them the water and get my money back. They happily did so and asked which vending machine it was, so they could fix the problem.
The Inn At Jackson Hole is on the high end of your standard hotels but the staff really make it shine.

Au coeur d’une station de ski très hype et très fréquentée, juste en bordure du Parc de Grand Teton National Park, the Inn est un peu le reflet de l’accueil industriel du touriste de passage. Chambres aveugles d’un côté, munies d’une seule porte-​fenêtre de l’autre (et c’est dommage parce que la vue est superbe), clim infernale
Bön, il y a une petite piscine, mais franchement, il y a tellement mieux pas loin que rester ici n’est pas le meilleur choix.
AU centre de la station, restau molyvalent offrant des petits déj absolument immondes.
A noter le nouveau téléphérique, ouvert ce printemps 2009, et qui est l’objet de toutes les publicités.