Barnett Morris G Dr

I visited Dr. Barnett’s office at a different address (305 Gretna Blvd, Gretna, LA 70 053) in the summer of 2012. I guess the Terry Parkway address listed on Unilocal is old.
I really wanted to like this place more, but it didn’t work for me.
PROS:
–I’m completely satisfied with the dental work I received (teeth cleaning, etc.).
–Janet, the dental hygienist that did most of the work, was very kind and friendly, and she also answered all my questions. I trusted her knowledge and experience.
–Dr. Barnett was nice and personable.
CONS:
–This is the most unprofessional office I have EVER been to. I had multiple visits, and I experienced the same thing every time. The receptionist (Yvonne, I think) gossiped/​complained loudly with Michelle (who I assume is a dental assistant). They talked about everything from FEMA fraud to Sylvester Stallone’s son’s sudden death. I even heard them talking negatively about a client. Sitting in the waiting room and listening to this made me feel uncomfortable, and once I came very close to walking out before my appointment even began. I get that people have conversations with their coworkers, but jeez. They had zero volume control and seemed to not even know what «professionalism» is.
–This next part really made me uncomfortable. Multiple times, as Janet was working in my mouth, either Yvonne or Michelle stood in the (open) doorway and talked to her. Instead of ignoring the gossip and concentrating on the sharp object she was holding against my teeth and gums, she joined the conversation and LOOKED AWAY to talk, while still working on my teeth! Couldn’t they just hold off the conversation till their lunch break? If I’m going to let someone put a sharp object into my mouth and move it around on my teeth and gums, they should concentrate on what they’re doing and not look away when someone wants to share the latest gossip. It freaked me out a lot.
–I am early to everything, and for one of my morning appointments, Janet showed up to the office seven minutes after my appointment was scheduled. Then I had to wait for her to put her stuff down and come get me. I get that sometimes people are late, but what really bothered me was that the lateness was neither acknowledged nor apologized for.
Now that I’ve gotten my teeth taken care of, I am never coming back to this place. The only reason why I went back after the first visit is because I was on a time limit and I wanted to get everything done asap. If they figure out was it is to be professional and client-​centered, then it would be a decent dentist’s office. Unfortunately, I won’t be coming back here.