Baylor Health Center At Terrell

Ample waiting area in the front and back and big, clean bathrooms available. They’re quick to give a germ mask to anyone who walks in coughing to help contain the bugs to the person who already has them.
There have radiology and lab work onsite — so you don’t have to go to another place as a rule to get work done. Doctors fulfill prescriptions with their laptops and straight to your pharmacy electronically so you don’t have to run with an Rx script in your hand to a pharmacy.
I wish the seating in the waiting area was more comfortable. When you’re sick with a fever and waiting for an hour to go in for your appointment, it would be nice if there were comfortable leather couches instead of those stiff wooden chairs.
I am not a fan of the billing here. I will go in, make my copay, then see the doc and leave. Then about 6 weeks later, I’ll get some random crazy bill for $ 300 — or something. Nothing in the bill indicates that your insurance may still cover this — so if you pay it, good-​bye money. These are cycle bills — a waste of trees and heart-​attacks, because if you just wait a while, turns out your insurance covered most of it — but not always.
The doctor I had in Denton several years ago knew how much lab work cost, how much medicine cost and what was covered by insurance. I so appreciated him! I never got surprises. Here, it’s like a new surprise every time you visit. I find it very aggravating that the people here don’t know how much things are going to cost and they just send you for this or that. I hate having to come in and make a copay just to get a prescription for an anti-​fungal — it’s not like I’m getting an exam. My other doctor was far more considerate of how much his patients had to spend out of pocket. If it wasn’t 160 miles round trip, I’d still be going to my doctor in Denton.