The Clinton Inn Hotel & Event Center

Its a cheap salon to practice presentations in and only some of the hosts are professional.

Hotel heating and air conditioning was broken in the entire hotel. Maintenance man laughed when I asked about it. Tried 2 other rooms but were hotter bc I couldn’t open the windows. Breakfast is a rip off and cost 15 bucks. I would not recommend this place to anyone.

We had a king sized room and stayed for 2 days. On the second night we were rudely awakened by screaming, laughing and partying from an adjacent room. It was about 1AM in the morning. We called down to the front desk and they said they would take care of it by telephone or call security. The noise continued unabated and we unable to sleep. We called down to the front desk again and they said they said they would take care of it. The noise and screaming did not tone down and now we were completely wide awake. We were going to call 911 and when we called down again to the front desk «Dan» the front-​desk attendant became irate with us until I said I would call 911. Dan said he would ask security to go ask them to tone it down again.
Security goes to our adjacent room, has a conversation with the people who had been screaming, who proceeds to tells him a hog-​wash story about a death in the family. Security them turns and KNOCKS ON OUR DOOR (to tell us that there was a death in the adjacent occupant’s family) and asks us if we want to move… IS IT NOT usual hotel policy not to inform the noise maker who the complainant was!!! A telephone call to our room would have been appropriate. So much for security at Clinton Inn. Needless to say we rate this stay as dismal and the manner in which the hotel handled such a basic issue is pathetic. We won’t be back

I stay here about twice a year due to the Clinton Inn’s proximity to nearby family in Bergenfield.
On a very recent visit we experienced a minor issue, and respectfully brought it to the attention of the staff and management.
I was extremely pleased in manner in which it was handled. I was upgraded to the Huyler Suite for no additional charge, and they sent us a couple of glasses of wine on the house.
I appreciated their hospitality and will likely use this hotel again in the future.

Booked a room… Arrived at 11PM after a tough travel day due to weather. The front desk could determine one of their employees had canceled my reservation, but they couldn’t figure out why. It took Clinton Inn employees over half an hour to check us in to our room, all the while exclaiming that their error was not their fault.
OK, mistakes are made… But the response is to blame the customer? Very bad form…

Avoid this hotel
There are better options in the area if you are traveling for business and I am sure better event venues.
The hotel was overpriced for the area, with dated rooms and terrible service.
They did not honor my reservation and waited for me to check in at 11:30pm to tell me they did not have the room. I think they were hoping I was a no show, since I asked them why they didn’t try to contact me before when I’d have the ability to make other arrangements and they said that it was the person before them’s (wouldn’t give me the names) fault. The next day when I got a room it was dirty. Finally when I checked out they charged me a rate above what I was quoted. I had to call them to since get this fixed but the person at the front desk told me there was nothing they could do even though I had my reservation and quote in front of them.
This is the type of place that is fine as long as you don’t have an issue and don’t catch them over charging you.
The day people were generally more nice to talk to but had no way of correcting my issues due to a lack of training or ability from management /​ownership. I felt bad for them since I must have ruined their mood over issues that were clearly bigger than them.
That said not once was I asked for my name or a way to make things right. I didn’t want free stuff I just wanted what I reserved or something close to it.

Just had my husband’s 50^th birthday there. It was the second time we use them for a big event, and just like the first it was fantastic!
The customer service is excellent, and the banquet team is top notch. Maryann and Joe were exceptional during the planning, and made sure things went off without a hitch. The food was very good and the drinks were nice and strong. The food options were many, with choices to fit most budgets. Very reasonable.
Would highly recommend this place.
Thx guys!
Ari

I think it’s little bit overpriced comparing other 3 stars hotel near Tenafly and 5~10 miles range area. It has nice and cozy restaurant with breakfast served and I liked it.
I used priceline today’s deal so I could get a room for $ 89 all in so I must say it was pretty satisfied deal. Room was clean and water pressure was fantastic the only problem was heating system. I really don’t think climate controller does work. I tried to raise room temp but after few hours later there was no change.
Pros:
1. There’s a restaurant and party room.
2. Water pressure was so good.
3. Breakfast is served
Cons;
1. heating system doesn’t work
2. price is bit pricey comparing other 3 star hotel near the area.

I can’t recall the last time I was so impressed by customer service. I stayed at the Clinton Inn for two weeks, and the warmth, efficiency, and humor of the staff made my time more than bearable! Everyone from the drivers, to the front desk clerks, to the the housekeeping and restaurant staff were 100% awesome. If I had to open up my own hotel, I would ransack this place for staff.
The ambiance is very cozy. The lobby during my stay was decked out in holiday cheeriness. The air smelled of apple cinammon, and there were twinkling lights and garlands everywhere. It almost had a quaint bed and breakfast vibe. The hotel itself is relatively small (only three floors).
Tenafly itself is an adorable little village. The hotel is within walking distance to some cute shops (including clothing, a bookstore, a drugstore, and several restaurants). The bus to NYC stops right out front for a nice day trip into the city.
The only thing I would warn people about are the following:
The tap water: bring in your own drinking water (I recommend from CVS, not the hotel lobby).
If you are like me, and half your suitcase is full of hair appliances, cosmetics, toiletries, etc, you’ll need to get a little creative. This is an older hotel and half the rooms have a very tight vanity space.

We checked in on Friday, Dec. 6,2013. We entered the room, which was extremely warm. We set the unit to 50 degrees & asked the desk to check the air unit as it was too hot in the room. We returned 4 hours later. & the room was still very warm. It was set at 50 degrees. Thru the night it was so warm, we needed no blankets. Next morning I noticed BLACK MOLD on the wall. They switched us to a suite. As we entered, the room was very warm. Again, both units set to 50. Again, the units didn’t work. We tried to sleep, when at 1AM it started blowing HOT air again, so we turned both units off. No windows could be opened to cool the room down! We left for the day & asked them to check the units again. We returned later only to find hot air blowing from the units! Needless to say, I will NEVER stay here again, nor will I ever recommend anyone I know ever stay here as well.

My family and I stayed here this past weekend because it was close to a family members house. Our room had black mold on the wall by the air conditioning unit. They were nice enough to upgrade us and move us to another room, but still, a room with mold?! Not ok with us!

We recently had a two day stay at this Hotel which I and my family has used for weddings and other events over the years. Boy, have things changed! Mold-​ridden elevator started the visit. We used the stairs and front desk staff seemed clueless about the problem.
Before going to bed one night two we noticed there was no regular coffee for our in-​room, coffee machine. We asked for some at the front desk and were told they were «all out.» In the morning, I went down to the lobby fully expecting to see a coffee urn set up for all to use. None was there. I asked what guests were supposed to do and was directed to the restaurant and told «you can buy some there.» Wow! Absolutely no sense of customer service – and no common sense, like go into the empty rooms and get coffee to re-​distribute to guests, or go to a local store and buy some Folgers coffee crystal packets! Or, pay for the coffee in the restaurant!
Years ago, I used the Courtyard by Marriott in Dearborn Michigan and they were out of coffee. The front desk person went out and bought Folgers and brought it to my room. I stayed at that Courtyard for five years with over 100 nights a year largely because they understood customer service. The Clinton Inn doesn’t have a clue!

I was there for a training, although the hotel looks really well-​maintained, the staff is very polite, and at about $ 150, the price for a night is really good.

I have spent a significant amount of time here due to work. We hold many conferences here but I have also stayed here as a guest. I would say this is a very nice hotel due to the location but also the ammenitites are very nice! It is very tricky to get into the city from here (bus service takes a long time) so I would recommend staying here only if you are doing work in the immediate area.

I attended a wedding here yesterday and I thought it was great! The ceremony setup inside the hotel first floor was very elegant with a columned setup. White carpet was layed out right before the bride walked down the aisle. Cocktail hour was held downstairs with open bar. There was a risotto station in one corner, a carving station in another, and a fish serving area. In the center was a wide array of Italian antipasto, grilled veggies, salads, and cheeses. Servers walked around with o’deavors such as cars cakes, mini egg rolls, lobster balls, and seared tuna. Open bar setup was in the cocktail area as well. Upstairs was a huge room with a beautiful bar and dance floor. The setup was spacious and comfy. Beautiful chair covers with huge red bows. This six hour wedding was amazing. I have no idea what they paid or how much the rooms were since we chose to travel home approx 20 miles home.

OK… I’m going to give it a 3 star, ONLY for the location. There is no place else in the area to stay. So the location is good if you are going to Barretts Funeral Home across the street which is a great Funeral home. (I hate to say I know that.) The room is pretty nice but the bathroom floor had hair on it. I don’t like to get to a room and have to clean the floor. It makes me wonder what else is dirty that I, «don’t see». Makes me go right to the bed and check it out for… welllll hair or bugs. The restaurant, Palmer’s Crossing sucks. I have been there about 4 times in the last 4 years. There is no… «welcome to Palmer’s, how can I help you». You have find someone to get you seated and ask for extras you need for you meal, such as pepper, steak sauce, little things like that that add up to a place that is not managed well. Too many placesother places to eat in the area that are good. I wont go any further, you get my drift on this place. On the good side, it is a good location and nice looking hotel. I just believe the place has «lack of management and good help. You can tell when a place cuts back. If you can’t tell, then go to the Clinton Inn and you will learn.
Enjoy your stay.

The room smelled like they used an old mop to clean. The wireless is very slow and watching TV it would cut in and out. I won’t be staying here again

Solid hotel for the area. A bit overpriced given the current economic environment. Amenities are good, not great but not bad either. Beds were comfortable, linens clean, bathroom decent. Nothing was above and beyond in quality or luxury.
A slightly odd point I had to mention though… I stayed here for a wedding. Made the reservation 6 months in advance. Ran into completely incompetent people for the reservation. I had to check back 3 different times to ensure we had 2 rooms, adjoining, for 2 nights. That is not rocket science. However, each time I called back I was told that either I had the 2 rooms for 1 night, or 2 rooms, 2 nights not connected… very silly stuff here. I was perfectly clear each time. I was also given significant attitude for checking back, however, given the track records, wouldn’t you double check a few times to make sure the reservation didn’t just dry up? Finally, on my last babysitting call to them a week before the reservation it was finally listed correctly. So, while it was stressful before we got there, once there, the stay was fine.
For comparison, I would put this on par with a basic Marriott or a newer Holiday Inn.

Agreed with the reviewer below that this is a decent place. However in my case, I was a patron at the Inn for a wedding and was seemingly offered an enormous discounted rate.
In my experience,
1King: typical room. Really comfy bed. Top floor (3^rd). Slept soundly and did NOT reek of weird hotel room odors. HUGE PLUS for me. The towel rack was located inside the shower, which was interesting. but aside from that, it was spacious and seemed like a good deal. The wi-​fi was functional.
hotel restaurant: was good: REAL chunks of crabcake. Classic caesar salad with crunchy croutons. perfect medium rare steak. Although I wasn’t crazy about the velvet cake, the chocolate cake was delicious. Brunch wasn’t much to write home about, but the bottomless coffee was exciting (I run on coffee).
Plenty of parking in the lot, including handicap sections. Front desk folks are accommodating.
It is very possible my rating is biased because of the wedding stay at the Clinton.

Decent place in the Northern Valley if you need to set up an impromptu business meeting or need accommodations for out-​of-​town business folks with accessibility to NYC. No other real hotels nearby. The hotel/​meeting rooms/​bar-​restaurant does the job, but is a bit stale considering the prices. Wi-​Fi is intermittent. Lunch portions at restaurant are skimpy. If it were 1988, I would give them 5*s, but alas, things have changed.