Floor & Décor — what can I say other than, FABULOUS! Anne & John Fanelli are knowledgeable, very creative and professional. They have an excellent understanding of the client’s needs. I’ve relied on Anne & John to provide me with the very best tile design, service and selection. They are excellent designers. Working with Anna Marie and John was like working with friends: really talented, creative and professional friends. I wouldn’t consider using any other tile source than Floor & Décor. I recommend letting Anna Marie and John design WITH you, especially if you are looking for something that is unique and beautiful. So far my best experience!!!
Elizabeth H.
Classificação do local: 1 Alpine, NJ
We ordered marble tile to renovate a bathroom. We were not using a decorator, which the owner of this company knew. We calculated the number of 6×12 wall tiles and 12×24 floor tiles we needed, and sent the number to FD via email. The order form we signed said, in the column«Quantity», the exact same number of tiles we had specified. It turns out that we received twice the number of wall tiles we needed and half the number of floor tiles. The company converted our numbers to square footage without confirming with us what we needed. As a professional, she should have realized that her numbers led to ridiculous dimensions – a teeny floor and really tall walls! We were willing to order and pay for the additional floor tile, but she refused to take back the excess wall tile. This was plain white marble, not some exotic special order. We were upset about the misunderstanding, and more upset about the attitude. Even if square footage is the«industry standard» measurement, we did not know that and she did not take any responsibility for the error. We do not recommend Floor & Décor.